Duties
Develops and implements IT strategies aligned with organizational goals, ensuring effective execution across specialized IT domains. Leads diverse IT teams, fostering professional growth, collaboration, and excellence in specialized areas such as UX, product development, software development, business partners, quality assurance, COTS development, and vendor management. Champions the evaluation and adoption of emerging technologies and best practices to drive innovation and improve service delivery and product development. Builds and maintains strong relationships with business partners, customers, and vendors, ensuring IT strategies and projects align with stakeholder needs and expectations. Oversees the operational aspects of the IT department, ensuring efficient resource allocation, process optimization, and delivery of high-quality IT services and products. Manages budgeting, financial forecasting, and resource allocation to ensure projects are delivered within budget and contribute to the financial objectives of the organization. Other duties as assigned.
Requirements
Conditions of employment
- For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.
Qualifications
Required Work Experience
- At least eight years of experience in systems support, systems development or applications development, with at least 4 years of experience in a leadership role within an IT environment, demonstrating proficiency in managing, supervising, and developing professional and technical teams.
Required Special Skills/ Knowledge
- As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.
- Strong leadership skills to guide and develop diverse IT teams, fostering a culture of innovation and continuous improvement.
- Excellent communication skills for effective collaboration across teams and with stakeholders, ensuring alignment with organizational objectives.
- Fundamental understanding of project management principles to oversee IT projects from conception to completion.
- A solid technical foundation in IT principles, with the ability to oversee a variety of IT functions and adapt to new technologies.
- Ability to contribute to and execute strategic IT plans that support the organization’s goals and adapt to changing business needs.
- Commitment to staying informed about the latest IT trends and best practices, with a willingness to pursue relevant professional development opportunities.
Desired Qualifications
- Demonstrated successful Cisco Unified Contact Center Enterprise Platform implementation.
- Expert-level skills in managing multiple concurrent IT projects (upgrades, deployments, migrations), defining scope, managing timelines, and allocating resources effectively.
- Recent and successful leadership of an enterprise technical solution.
- Focus on IT Service Management (ITSM) best practices (e.g., ITIL) for change management, incident resolution, and maintaining high availability (HA)/Disaster Recovery (DR) strategies.
- Strong analytical aptitude to quickly learn new technologies and apply creative, robust solutions to complex system challenges.
Working Conditions
- Sedentary.
- The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays.
- To meet the needs of the US Senate, the person in this position will be required to work extended hours, outside normal business hours, which includes but may not be limited to holidays and weekends, as necessary.
- To meet the needs of the US Senate, the person in this position will be required to be on call, or report on-site on a rotation, within 24 hours.
Security Clearance
- This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
- Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.
Education
High School Diploma/ GED.
Additional information
The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws.
This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with “Applicant Accommodation” in the subject line.
No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.
Required Documents
- Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.