Senior Program Manager (Change Management) #5434 Job in Washington, DC

Vacancy No. req927 Department Senate
Salary $130,469.00 to $181,570.00 Grade 00 to 00
Perm/Temp Permanent FT/PT Full-time
Open Date 4/3/2026 Close Date 4/17/2026
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

The Senate Sergeant at Arms is seeking a Senior Program Manager (Change Management). The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Develops and implements an integrated change management strategy and plan, validates progress and recommends modifications. Develops indicators and institutes measurement and reporting plans to allow for assessment of change management throughout the lifecycle of the project. Serves as a change liaison for key stakeholders to assist with championing and facilitating change, supporting and coaching other stakeholders to drive the required change. Develops and leads a comprehensive communication plan for the project to engage stakeholders at all levels of the organization. Assesses and validates the scope and impact of required changes associated with the project. Other duties, as assigned.

Requirements

Conditions of employment

  • For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.

Qualifications

Other Duties/ Responsibilities

  • Will serve as Contracting Officer’s Representative (COR).

Required Work Experience

  • At least 8 years of experience in organizational change management.

Required Special Skills/ Knowledge

  • As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. 
  • Excellent communication, presentation, and facilitation skills.
  • Strong interpersonal skills with the ability to influence and engage stakeholders at all levels.
  • Must bring a blend of specialized experience, innate strengths, and formal knowledge to successfully lead enterprise-wide transformation initiatives.
  • Ability to apply structured change management methodologies.
  • Emotional intelligence, strategic thinking, and the ability to influence without authority.

Desired Qualifications

  • Demonstrated experience leading organizational change management efforts fortechnology initiatives, including developing and executing change strategies,communications, and adoption plans.
  • Strong understanding of change management frameworks (e.g., Prosci, ADKAR) and experience applying structured methodologies to drive adoption.
  • Experience working in the Senate and/or a legislative or highly decentralized organizational environment.
  • Proven ability to engage and influence stakeholders at all levels, including senior leadership and external partners.
  • Exceptional communication skills, with the ability to translate complex technical concepts into clear, actionable messaging for diverse audiences.
  • Experience developing and delivering communication plans, training materials, and user-facing documentation to support technology adoption.
  • Ability to assess change impacts, identify risks, and implement mitigation strategies in complex environments.
  • Demonstrated ability to lead cross-functional initiatives and coordinate across multiple teams and priorities.
  • Strong analytical skills, including the ability to gather feedback, interpret data, and measure adoption and customer experience outcomes.
  • Experience establishing best practices and continuously improving processes related to change management, communications, and user engagement.
  • Certification in change management (e.g., Prosci) or project/program management (e.g., PMP) preferred.

Working Conditions

  • This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during a lapse, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
  • The person in this position must be able to remain in a stationary position 50% of the time.
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • The person in this position must constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • The person in this position must be able to exchange and communicate accurate information.

Education

Bachelor’s Degree.

Additional information

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with “Applicant Accommodation” in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.

Required Documents

  • Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.

Subject to background/security investigation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.

Agency contact information

Email
SAARecruitment@saa.senate.gov
Address
U.S. Senate Sergeant at Arms
US. Senate Capitol Office Building
Washington, DC, Washington, DC 20001

Next steps

Qualified candidates will be contacted directly.

Senate

The Office of the Sergeant at Arms (SAA) is the largest in size of staff and budget in the Senate. It is responsible for all Senate computers and technology support services, recording and photographic services, printing and graphics services, and telecommunications services. The SAA also provides assistance to all Senate offices with their staffing, mailing, purchasing, and financial needs. The offices of the SAA that are responsible for providing these and other services include Capitol Facilities, the Operations Division, Customer Relations, Financial Operations, Human Resources, and Information Security. The SAA also shares responsibility for the U.S. Capitol Police, the Senate Page Program, the Senate Office of Training and Development, and the Capitol Telephone Exchange. The Sergeant at Arms is an excepted service agency. Employment with the Sergeant at Arms does not confer the "Competitive Status" that generally results from selection and service in Competitive Service agencies.

Agency contact information

Email
SAARecruitment@saa.senate.gov
Address
U.S. Senate Sergeant at Arms
US. Senate Capitol Office Building
Washington, DC, Washington, DC 20001

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