Duties
Researches, evaluates and tests new and emerging technology solutions including creating written evaluation reports to facilitate the process of adding new solutions to supported software and hardware lists for the IT Support Contract (ITSC). Solution categories include desktop and laptop computers including HP Inc and Apple products, displays, printers, scanners, and software. Creates and maintains operating system images and deployments in the modern management solutions supporting our Windows and macOS computers. Develops, evaluates, and tests deployment packages using device management solutions for software, operating system upgrades, patching, and system setting changes. Provides high-tier technical support to users, support vendors and other technical staff and prepares and maintains support documentation. Manages and maintains technology labs and IT demo center assets; procures and inventories new technology assets. Conducts compatibility evaluations of new software versions for applications supported by other CIO groups to ensure no adverse impact to the operating system or other applications. Other duties, as assigned.
How to Apply
All applicants must apply for jobs online using this link: https://sen.gov/J5NY. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
Next steps
Qualified candidates will be contacted directly.