Duties
Deploys and upgrades software solutions and operating systems, implementing system and server modifications to meet the needs of the organization. Conducts compatibility evaluations of new software versions for applications supported by other CIO groups to ensure no adverse impact on the operating system or other applications.
Leads market research, evaluation, design, and implementation of technology solutions to meet business requirements.
Monitors the impact of technological developments, identifies emerging technologies, and scopes potential Senate utility.
Leads cross-organizational teams in communication, documentation, design, deployment, governance, and ongoing support of complex IT systems.
Develops and maintains technical support documentation and standard operating procedures, and participates in Change Management.
Serves as the highest-level internal escalation point for issues affecting supported solutions. As necessary, works with external vendors to solve problems that cannot be resolved internally.
Other duties, as assigned.
Requirements
Conditions of employment
- For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.
Qualifications
Required Work Experience
- 5–8 years of related experience.
Required Special Skills/ Knowledge
- As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.
Desired Qualifications
- 5+ years of experience in systems architecture and/or IT operations, with experience using monitoring tools, automation platforms, and cloud technologies.
- Mastery or expertise in scripting and automation skills in writing PowerShell scripts to automate tasks, perform system administration, and streamline workflows.
- Mastery or expertise in writing complex SQL queries to retrieve, update, and delete data from relational databases.
- Ability to work with cross-functional teams and stakeholders to gather requirements and design integration solutions.
- Continuous learning mindset to stay updated with the latest technologies and tools in application support.
- Excellent communication skills to effectively convey technical concepts to non-technical stakeholders.
- Ability to work under pressure and handle multiple support requests simultaneously.
- Strong analytical, problem-solving, and project management skills.
Working Conditions
- Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during a lapse in appropriations, in inclement weather, on holidays, and during late-night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted.
- This position directly supports essential services of the U.S. Senate. As such, this position requires the employee to be available and prepared to work during a lapse in appropriations, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
- The U.S. Senate network cannot be taken offline for maintenance during the workday or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, or support our alternate data centers will have schedules that include working nights, weekends, and holidays.
- Sedentary with extended periods of sitting and standing.
Education
High School Diploma/GED.
Additional information
The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws.
This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with “Applicant Accommodation” in the subject line.
No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.
Required Documents
- Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.