Duties
The ideal candidate will work with information professionals, analysts, attorneys, and information technology staff to investigate and recommend methodologies, tools and services to solve highly complex program issues or problems and to facilitate the use of relevant data, information and knowledge in research and analysis. Review potential options and recommend innovative solutions to provide information services to internal and congressional clients. Create and coordinate activities that involve highly complex problems and/or special requirements to develop, integrate, and organize content to meet user requirements. Lead the integration of new features and technologies into websites and portals. In addition, evaluate results and documents best practices, applying standard and emerging practices of librarianship and other fields and disciplines as they relate to information and knowledge management.
Supervises a group of employees performing work up to the GS-13 level. Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, sets/adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty/requirements of assignments, and the capabilities of employees. Observes workers' performance; demonstrates/conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback/periodically evaluates employee performance. Resolves informal complaints/grievances. Recommends appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary. Provides advice/counsel to workers related to work/administrative matters. Reviews/approves/disapproves leave requests and certifies time and attendance records for staff. Assures that subordinates are trained and fully comply with safety regulations.
Leads, plans, organizes, coordinates and directs group efforts; contributes to the development and implementation of strategic projects, archive and information services, knowledge management, digital services, acquisition processing, data analysis and ongoing KSG programs of critical significance. Directs/shapes the character and overall nature of projects. Organizes/develops projects using expert knowledge/judgment to determine scope, emphasis, approach, appropriate techniques, and the project plan. Develops criteria, standards, and expected outcomes for the projects or programs. Formulates goals/objectives and identifies opportunities for improvements in methods/procedures. Oversees projects from requirements analysis through development and production, providing expert advice and guidance to project team members.
Serves as a principal liaison for collaboration between KSG groups, other CRS divisions and offices, and other Library of Congress units and offices. Consults with information professionals throughout CRS and the Library of Congress regarding the development/enhancement of information research and information management techniques. Identifies and communicates "best practices" in order to eliminate duplicative efforts.
Candidates with experience and knowledge of current and emerging practices or librarianship or other fields and disciplines related to information and knowledge management are encouraged to apply.
CRS works exclusively for the United States Congress, providing policy and legal analysis to committees and Members of both the House and Senate, regardless of party affiliation. As a legislative branch agency within the Library of Congress, CRS has been a valued and respected resource on Capitol Hill for more than a century.
CRS is well known for analysis that is authoritative, confidential, objective, and nonpartisan. Its highest priority is to ensure that Congress has immediate access to the nation’s best thinking on public policy issues of interest to its Members and Committees.
Requirements
Conditions of employment
Conditions of Employment
The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: Supervisor Core Competencies
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
- Ability to develop, implement, manage, and evaluate digital resources to meet client needs**
- Ability to manage projects**
- Ability to lead and manage staff**
- Ability to communicate in writing
- Ability to interact collaboratively with others
- Ability to convey information and effectively communicate other than in writing
Additional information
The Congressional Research Service, within the Library of Congress, is part of the Legislative Branch of the federal government. As such, all positions are in the excepted service.
The salary range indicated reflects the locality pay adjustment for the Washington, D.C. metropolitan area. While it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous federal service will generally be paid the minimum step of the grade.
The tour of duty for this position is full-time.
This is a supervisory, non-bargaining unit position.
The position description number for this position is 461356.
RELOCATION EXPENSES ARE NOT AUTHORIZED FOR THE PERSON(S) SELECTED UNDER THIS VACANCY ANNOUNCEMENT.
The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.
Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.
Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 2010-12, an appointee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.
This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify this agency. The decision on granting reasonable accommodations will be made on a case-by-case basis.
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The certificate of disability may be issued by a State Vocational Rehabilitation Office, Disability Services or Career Services office of an applicant's college or university, or the Department of Veterans Affairs. The date of certification must be within one year of the vacancy closing date and must be submitted with your application. For more information view the directive on the Library's Selective Placement Program and/or contact the Library's Office of Equal Employment Opportunity at 202-707-3960 (voice or TTY) or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
You may preview questions for this vacancy.
Required Documents
- Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.