Clarification from the agency

Current Smithsonian Institution Internal Employees/Agency Employees Only may apply including current Smithsonian Institution employees with Federal career/career-conditional status or eligibility. More than one selection may be made from this announcement.

The Supervisory Facility Operations Specialist is responsible for providing leadership, direction, planning, management and administration of complex facilities management, operations and maintenance functions within a zone.

In this position, you will:

• Plan, direct, oversee, evaluate and adjust the work of the zone through subordinate supervisors and/or managers.
• Perform a wide and complex range of technical and administrative building and facilities management services, including custodial and laborer services; operation, planned (predictive and preventive) and unplanned routine maintenance and repair of building systems (including heating, ventilating, air conditioning, electrical, painting, structural and plumbing), support for special events, pest control, snow removal, and agreed-upon exhibit or program support.
• Develop or lead the development, evaluation and improvement of Smithsonian-wide standards, policies, plans and programs (such as Smithsonian-wide policies or standards for maintenance practices in historic facilities, cleaning and rigging operations used with certain kinds of museum collections, or policies and processes for monitoring, analyzing and measuring organizational performance related to facilities operations and maintenance).
• Advise Building Director(s), occupants and OFMR and serves as liaison with other SF organizations on facility planning and management issues including construction, renovation, safety, space management, facility management policy, and maintenance.
• Develop, implement, control and identify potential problems related to safety programs; coordinates and reviews the overall safety program for the zone and ensures effectiveness of safety initiatives, programs, policies, practices and procedures.
• Develop, coordinate and monitor the budget of the zone. Participates in justifying manpower and dollar resources.
• Assure that subordinate supervisors effectively carry out their personnel management responsibilities and administers a variety of policies to achieve management objectives in such areas as labor-management relations, employee development and training initiatives, diversity, and equal employment opportunity.

Conditions of employment

• Requires career/career-conditional status or eligibility.
• Males born after 12/31/59 must be registered with Selective Service.

Conditions of Employment

Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.

Qualifications

Experience for Grade 14:
Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-13 level in the Federal Service. For this position specialized experience is defined as providing leadership, direction, planning, management and administration of complex facilities management functions.

Experience for Grade 15:
Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-14 level in the Federal Service.  For this position specialized experience is defined as developing plans, policies, and procedures for facility maintenance and operations; monitoring and evaluating the effectiveness of operations and programs, working with systems operations and maintenance, historic preservation, financial, personnel, and program management techniques; and providing leadership, direction, planning, management, and administration of complex facilities management functions.

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:

1. Skill in directing building management and/or facilities operations and maintenance functions for a large, complex building or a complex of buildings.
2. Knowledge in building management and facilities operations and maintenance including facilities with heavy public visitation facilities which must be maintained within exacting environmental conditions, and/or facilities of historic or monumental nature.
3. Ability to manage and supervise a diverse, multi-skilled workforce including developing high morale; attracting, retaining, motivating and providing guidance to staff; workforce analysis; staff development; and implementing EEO/Affirmative Action policies and programs for a highly performing team.
4. Ability to develop building operations and maintenance standards, and management systems and policies for producing scheduling, work prioritization, work process, and resource planning, such as consulting with outside organizations, relevant publications, developing standards or making presentations through professional societies.
5. Ability to communicate effectively to build cooperative relationships, negotiates solutions, provide customer service, and gain acceptance of plans and solutions.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

Your application package should include the following documents:

• Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

  For assistance with creating a resume, please click USAJOBS Help Center - How do I write a resume for a federal job?

• Current and former employees MUST submit a copy of their Standard Form (SF)-50, “Notice of Personnel Action,” that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level.  Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions.  NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50’s on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position.

• Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
• Proof of U.S. accreditation for foreign study, if applicable.

Next steps