Supervisory IT Program Manager (Policy and Planning)

Clarification from the agency

United States Citizens

The incumbent serves as Director of IT Governance & Administration and Supervisory IT Program Manager (Policy and Planning) within OCIO. As OCIO's principal leader for IT governance and administrative processes, the incumbent partners with the leadership team to define and execute IT strategy, policy, planning, and operational decisions aligned with EXIM's mission. Working closely with the CIO and other IT leaders, the Director develops and leads key policies, strategic planning, and reporting processes that guide OCIO activities and communicate organizational performance.

Duties include, but are not limited to:

• Leads IT governance, policy development, and strategic planning; advises senior leadership on complex IT policies, programs, and regulatory requirements.
• Directs IT project and program management activities, including lifecycle planning, performance monitoring, project documentation, prioritization, and reporting across the IT portfolio.
• Leads IT procurement strategy and coordinates acquisition activities, budget planning, requisitions, accessibility requirements, and complex technology acquisitions.
• Leads OCIO budget strategy and monitors funding, expenditures, forecasts, resource requirements, and compliance with applicable budget requirements.
• Provides leadership and supervision for a multifunctional IT organization, including assigning work, evaluating performance, developing employees, hiring, coaching, and managing federal and contractor personnel.

Conditions of employment

• U.S. Citizenship
• Background and Security/Suitability Investigation
• You may be required to serve a one year probationary period
• Specialized experience MUST be documented on your resume
• Current or Former Political Appointees: If you are, or have been employed in the last 5 years, you must disclose this information. Failure to do so may result in disciplinary action including removal from Federal Service.
• May require financial disclosure of personal and immediate family financial holdings, outside positions, and interests.

Qualifications

Specialized Experience (Credit for Specialized Experience on resume must reflect 40 hours/Full-time per week for each period of work):

GS-15: You must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-14 level in the Federal Government or other equivalent pay systems. Specialized experience includes:

• Experience developing, implementing, and evaluating IT policies, procedures, governance frameworks, and strategic plans to ensure alignment with organizational mission, regulatory requirements, and technology objectives;
• Experience managing or coordinating IT resources, including budget planning, procurement, workforce planning, and resource allocation, to support strategic IT initiatives and organizational priorities;
• Experience leading IT project and program management activities, including developing project plans, establishing milestones and deliverables, monitoring performance, managing competing priorities, and reporting program status and results to senior leadership; AND
• Experience leading cross-functional teams and collaborating with senior-level stakeholders, contractors, vendors, and other organizations to resolve complex IT issues, build consensus, and implement solutions affecting enterprise IT programs and operations.

In addition to the Specialized Experience noted above, applicants must also meet and demonstrate the IT-related experience demonstrating each of the four competencies listed below:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Customer Service: Anticipates and meets the needs of both internal and external business partners and customers (any individuals who use or receive the services or products that your work unity produces including the general public, individuals who work in the agency, other agencies, or organizations outside the Government). Provides information or assistance. Delivers high quality products and services; is committed to continuous improvement. Effectively manages customer relationships.
• Oral Communication: Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information, as needed. Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience. Facilitates an open exchange of ideas to ensure all group input is considered. Handles technical, sensitive, or controversial topics with agility involving executives/managers as appropriate.
• Problem Solving: Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions, and makes sound recommendations.

Education cannot be substituted for experience at the GS-15 grade level.

For qualification determinations, your resume must contain the following for each work experience listed:

• Organization/Agency's Name
• Title
• Salary (series and grade, if applicable)
• Start and end dates (including the month and year)
• Number of hours you worked per week
• Relevant experience that supports your response to the specialized experience that is stated in the job announcement

If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.

NOTE: Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications and your application may be marked as incomplete/ineligible and you will not receive consideration for this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. Please visit the following links for more information:

• http://www.naces.org
• http://www.fceatlanta.com

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Additional information on the qualification requirements is outlined here.

All requirements must be met by 10/13/2026, the closing date of the announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Qualified applicants may be further assessed through one or more evaluation methods, including but not limited to application questionnaires, resume reviews, structured interviews, writing samples, technical exercises, or Subject Matter Expert (SME) assessments.

Important Note: You will be evaluated based on how well you meet the qualifications and competencies identified in this vacancy announcement. Your qualifications will be assessed using your application materials (e.g., resume, supporting documents) and responses provided during the application process.

If you are found qualified and meet or exceed the established assessment threshold, you may be contacted by email to participate in additional evaluation steps, which may include short essays, work samples, technical assessments, or a semi-structured interview following the vacancy closing date.

A Subject Matter Expert (SME) and/or hiring officials may review resumes and additional assessment materials to determine whether applicants demonstrate the technical competencies and proficiency levels required for the position. Applicants whose qualifications best align with the position requirements may be referred to the selecting official for further consideration.

Applicants who do not meet the established assessment threshold or whose demonstrated competencies do not align with the proficiency requirements of the position will be notified accordingly.

Your application package should include the following documents:

• Your Resume (applicants are required to submit a resume with job title, series/grade (if federal employee), duties and accomplishments, employer's name, starting and ending dates of employment, number of hours worked per week, and annual salary). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.
  • Effective September 27, 2025, federal agencies will only accept resumes up to two pages in accordance with the Merit Hiring Plan. If you have not already done so, please update your resume under your profile before applying for any federal job. For additional details, visit click the following link.
• Unofficial Transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
• Proof of U.S. accreditation for foreign study, if applicable.
• Special Priority Selection rights under CTAP or ICTAP:
  • Copy of your agency notice (RIF Separation Notice, Notice of Proposed Removal, etc);
  • Copy of your most recent performance appraisal (with at least a satisfactory rating),
  • Most current SF-50 showing career/conditional tenure competitive status, position title, grade level, and duty location.
• Proof of Veteran's Preference - DD-214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF)15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter, if applicable. If a DD-214 (Member Copy 4) is not available, other documentation listing the beginning and ending dates of active service and the type of discharge must be submitted to verify eligibility.
• Submission of any required documents listed in vacancy announcement, if applicable.

Please note that if you do not provide all required information/documents, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

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