Supervisory IT Specialist (Network) Job in Durham, NC

Vacancy No. OIG-OIT-M-2024-0010 Department Environmental Protection Agency
Salary $127,512.00 to $165,768.00 Grade 14 to 14
Perm/Temp Permanent FT/PT Full-time
Open Date 10/7/2024 Close Date 10/16/2024
Job Link Apply Online Who may apply Public
Locations:
Durham, NC


Summary

The Office of Inspector General is an independent office within the EPA that helps the agency protect the environment in a more efficient & cost effective manner. We perform audits, evaluations, & investigations of the EPA to promote economy, efficiency, and to prevent and detect fraud, waste and abuse. We strive to provide solutions to problems that ultimately result in making America a cleaner and healthier place.

This is not a remote position.

Duties

The Office of Information Technology (OIT) provides the OIG with a wide range of products and services in the areas of application development, infrastructure services, technical support, web development and information security. OIT oversees and manages both the IT security and records management programs. Additionally, OIT performs all information management functions, including but not limited to overseeing information technology purchases and acquisitions.


Responsibilities
The ideal candidate will perform the following duties:

  • Managing and maintaining Hyper Converged Storage, cloud planning, performing /network/software installation, testing modifications;
  • Administering, maintaining and developing on-premise and cloud-based systems;
  • Researching, evaluating and providing feedback on problematic trends; leads the development of tracking and resolution of on-premise and cloud-based infrastructure issues;
  • Planning, and implementing complex IT projects in all aspects of the system development life cycle;
  • Serves as a senior consultant to EPA OIG management officials and staff at Headquarters and regional offices to provide expert technical advice and guidance; and
  • You will spend less than 25% of your work time on contracts, grants/cooperative agreements, and/or interagency agreements.

Requirements

Conditions of Employment

  • You must be a U.S. citizen.
  • Background Investigation Required.

This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed or undisclosed background issues, the tentative employment offer may be withdrawn.

If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.

The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided on the I-9 Form to records available from the U.S. Department of Homeland Security. The system confirms employee’s identity and eligibility to work in the United States. Learn more about e-verify, including your rights and responsibilities.

Upon appointment, you may be required to complete a Confidential Financial Disclosure Report, OGE-450. You will need to provide the information annually.  

Depending on your status, this position may require serving a 1-year supervisory probationary period.

You must meet time in grade requirements within 30 days of the closing date of this announcement.

Qualifications

All applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service.

Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Qualifying specialized experience must demonstrate the following:

You may qualify for the GS-14 grade level, if you possess at least one year of specialized experience equivalent to the GS-13 grade level performing the following duties:

1) Knowledge of IT policies, principles, and practices in the delivery of network and on-premise/cloud infrastructure management services sufficient to designing, developing, evaluating and providing recommendations on new technologies and architectures;

2) Identifies and diagnose IT issues and perform corrective and/or preventive actions for resolution;

3) Develops systems management plans, standard operating procedures, and other documentation to optimize the functionality of systems, networks, and/or data;

4) Organizes and direct the activities of an organization, ensuring that the advice and assistance provided complies with legal and regulatory requirements and meets customer needs;

5) Interrelationships among multiple IT disciplines sufficient to manage projects that have a significant impact on the delivery of agency-wide network and on-premise/cloud infrastructure management services; and

6) Communicates with individuals at all levels of the organization to explain technical policies, regulations, and processes.

Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. 

Applicants must meet the qualifications for this position within thirty (30) days of the closing date of this announcement. 

In addition to the above specialized experience, applicants must also meet the IT-Related proficiency level for all four of the competencies listed below:

  • Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
  • Customer Service: Ability to coordinate cyber operations with other organization functions or support activities. 
  • Oral communication: Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal means.
  • Problem Solving: Ability to interpret and understand complex and rapidly evolving concepts; ability to think critically.

Evidence of the above specialized experience and IT-related proficiency must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience

Education

This position does not have a mandatory education requirement.

Additional information

EPA OIG provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement.

Payment of relocation expenses is NOT authorized.

All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking reference and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you or for firing you after you begin work.  

Additional selections may be made through this vacancy announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

A career with the U.S. Government provides employees with a comprehensive benefits package. 

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

EPA OIG offers a comprehensive benefits package that includes: paid vacation, sick leave, 11 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan).

EPA OIG also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, teleworking, transit subsidies, fitness center, and employee assistance and wellness programs. 

Eligibility for benefits depends on the type of position you hold and whether your position is Full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and required documents to ensure you meet the basic qualification requirements. Your resume must address the knowledge, skills, and abilities listed in the Qualifications section. If you meet basic qualification requirements, your application will be further evaluated based on your answers to the online assessment. Your responses to the online assessment will be used to measure the degree to which your background matches the requirements for the position. You are being evaluated under the category rating method which means, if you are determined to be qualified, you will be placed into the ‘Best Qualified’, ‘Well Qualified’, or ‘Qualified’ category. NOTE:  Applicants who are referred to the selecting official for consideration and are entitled to veterans’ preference in the hiring process must be selected, or decline further consideration, before applicants who are ineligible for veterans’ preference can be selected (to learn more, visit Veterans' Preference).

We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. We will evaluate your qualifications and eligibility and notify you if you meet minimum qualification requirements. If you are referred for consideration, you may be subject to additional assessments (e.g., technical writing sample or other work sample, job knowledge test, case scenario analysis, scientific data assessment, structured interview, etc.).

NOTE: We do not require a separate statement responding to the competencies, also referred to as Knowledges, Skills, and Abilities (KSAs). However, your resume should clearly show possession of these competencies.


You may preview questions for this vacancy.

Required Documents

Required documents to be submitted online:

ALL APPLICANTS

  • Resume clearly stating your experience related to this position as described in the Duties section and Qualifications section. In describing your experience, you need to be clear and specific (we may not make assumptions regarding your experience). PLEASE LIMIT YOUR RESUME TO A OREIGN INSTITUTION: You must submit an equivalency evaluation with your application as described here: EPA Announcement Policies and Procedures.

APPLICANTS CLAIMING VETERANS’ PREFERENCE

Separated veterans claiming 5-point preference:

  • DD-214 Member 4 copy (or other copy indicating character of service) or other official document/statement from the Armed Forces showing separation, discharge, or release from active duty; document must show separation is under honorable conditions (Honorable or General Discharge)

Separated veterans claiming 10-point preference based on compensable service-connected disability of 10% or more:

  • DD-214 Member 4 copy (or other copy indicating character of service); document must show separation is under honorable conditions (Honorable or General Discharge); and
  • VA letter stating overall/combined disability rating (percentage); and
  • SF-15 (use current version: SF-15 Form)--see page 2 for documents that can be submitted in lieu of the DD-214 and VA letter

Other separated veterans claiming 10-point preference OR spouses, widows/widowers, or mothers claiming 10-point derived preference:

  • SF-15 (use current version: SF-15 Form); and
  • Other required documentation indicated on the SF-15

Active duty service members:

  • Certification from the Armed Forces documenting active duty dates, expected discharge/release date, campaign medals/badges, and character of service (a certification is any written document from the Armed Forces that certifies you are expected to be discharged/released from active duty service in the Armed Forces under honorable conditions (Honorable or General Discharge) within 120 days after you submit the certification)

 DISPLACED FEDERAL EMPLOYEES WHO ARE ICTAP/CTAP ELIGIBLE

  • Most recent performance appraisal
  • Proof of eligibility
  • Most current SF-50 noting position, grade level, tenure, and duty station

To learn more about submitting documentation, visit Uploading Documents to USAJOBS.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Applicants who wish to be considered under both announcements must apply separately.

You MUST apply on-line through USAJobs. Your application must be received by 11:59 p.m. Eastern Time on the closing date of this announcement. Uploaded resumes must include the following: applicant contact information and educational and professional background information including dates of employment and education, salary (and Federal grade level, if appropriate), and work schedule (i.e., FT/PT). Incomplete applications will not be considered and you will not be contacted to provide any missing information. 

To begin the application process, select the "Apply On-line" button to the right on this screen. Then follow the prompts to login/register, submit all required supplemental documents, and complete the application process.

If you experience technical difficulties during the online application process, including error messages received when submitting your supporting documents, please contact the Help Desk by email at mgshelp@monster.com. The help desk is available for technical support questions Monday - Friday, 7:00 a.m. to 7:00 p.m. ET.

Agency contact information

Inspector General Ofc-HR
Phone
000-000-0000
Fax
202-566-0000
Email
EPA_OIG_Recruiting@epa.gov
Address
Environmental Protection Agency
US Environmental Protection Agency
1200 Pennsylvania Avenue, NW
MC: 2450T
Washington, District of Columbia 20460
United States
Learn more about this agency

Next steps

After the closing date of the announcement, your package will be reviewed to determine if you meet the minimum qualification requirements. Best qualified candidates will be forwarded to the selecting official for consideration and may be interviewed.

You may check the status of your application at any time after the announcement closes by logging onto USAJOBS and selecting "Application Status." 

You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable.

The Federal hiring process is setup to be fair and transparent.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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