Supervisory Information Technology Specialist (Mission Success Manager) Job in Washington, DC

Vacancy No. DH-12658393-25-OCIO Department Federal Trade Commission
Salary $167,603.00 to $195,200.00 Grade 15 to 15
Perm/Temp Permanent FT/PT Full-time
Open Date 1/15/2025 Close Date 1/29/2025
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

This position is located in the Federal Trade Commission's Office of the Executive Director (OED), Office of the Chief Information Officer (OCIO). The Office of the Chief Information Officer (OCIO) oversees all IT services in support of the FTC's mission and strategic plan.

Duties

The incumbent's duties will include:

  • Serves as an Information Technology expert which senior staff and managers recognize as an authority in assigned area of service or practice delivery;
  • Responsible for establishing objectives and goals in support of the FTC's strategic plan along with the development of short- and long-term plans; establishing priorities for the organization; and providing planning and resource management to ensure that activities of the organization support the FTC's objectives and goals;
  • Identifies underperforming information technology services and practices or opportunities for innovation and securing resources and support to upgrade, modify, replace, or decommission legacy services or practices;
  • Manages the overall confidentiality, integrity, and availability of integrated IT services or the management effectiveness of multiple IT practices for strategy, acquisitions, budget, planning, or governance through data driven stewardship and supervision of FTC resources for budgets, acquisitions, programs, projects, and federal employees;
  • Approaches contacts to obtain the desired effect; e.g., gaining compliance with established policies, budgetary priorities, and regulation through employee focused performance management communication, customer focused communication, team building and knowledge sharing, fact and data driven analysis, and subject matter expertise demonstrated through problem solving;
  • Negotiates service level agreements between customers and federal or commercial providers of information technology services or practices;
  • Independently and reliably demonstrates Clinger-Cohen competencies such that information technology investments make measurable and positive impact on the execution of the agency strategic plan;
  • Educates senior leadership on impact of resource allocations for technology services on mission effectiveness;
  • Leads, motivates, and develops a staff of employees; and
  • Evaluates performance in accordance with FTC guidance; makes personnel decisions regarding hiring, promotions, adverse actions, etc.; provides training and development opportunities; performs the above duties following equal employment opportunity principles.

Requirements

Conditions of Employment

  • U.S. citizenship requirement must be met by the closing date of this vacancy.
  • This position is subject to a background investigation.
  • Males born after December 31, 1959 must register with Selective Service.
  • You may serve a one-year probationary period under this appointment.
  • This position is not in the bargaining unit.

Qualifications

To qualify for a Supv. Information Technology Specialist (Mission Success Manager) GS-2210-15, you must meet the following Basic Requirements:

You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-14 level in the Federal service obtained in either the private or public sector, performing the following types of tasks:

Conducting quantitative analysis on the trade-offs between use of people, process, and technology to manage and improve IT services levels in support of programs that may range from infrastructure services for email and network access to highly specialized mission services such as litigation review and economic research in support of the agency's casework.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience

Education

There is no educational substitute for experience.

Additional information

This announcement will be filled through OPM-authorized Direct Hire Authority due to a Critical Hiring Need. Veterans preference and traditional rating and ranking of applicants do not apply to this vacancy.

Click Here for more information on OPM's authorization of Direct Hire Authorities.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.
For more information visit: ICTAP/CTAP

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

If your resume or application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume or application must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume or application contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

If you meet the minimum qualification requirements, you will be referred to the selecting official. If your resume does not support the specialized experience, your final rating may be modified and you may be removed from consideration.

The Human Resources Office is ultimately responsible for determining your final rating. Your application will be rated on the extent and quality of your experience, education and training relevant to the position.

Required Documents

The following information must be received by 11:59pm ET on the closing date of the announcement. Resume via USA Jobs, 2. Responses to online questionnaire, 3. If applicable, the following supporting documentation listed below:

  1. Resume- Please ensure that your resume contains your full name, address, phone number, employment information such as: Employer name and location; From and to dates (or from date to present for current position), which include the month and year for each description of experience, with grade level held, if applicable, education, training etc. Your description of experience and education must be able to support any claim for qualifying for this position.
  2. Schedule A- In order to receive consideration under the Schedule A authority, you must provide a certification of job readiness printed on a medical professional's letterhead and signed. For more information, please visit USAJOBS Individuals with Disabilities (https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/).
  3. Current or former Federal employees- If you are a current or former Federal employee, you must submit a copy of your SF-50 that shows competitive service appointment, tenure group, grade, and salary. Employees applying with an interchange agreement must provide proof of their permanent appointment. If you are applying for a higher grade, please provide the SF-50 that shows the length of time you have been in the next lower grade level. (Examples of appropriate SF-50s include promotions, within grade/range increases, and SF-50s one or more years old).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The application status will appear along with the date your application was last updated. For information on what each application status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Corrie Brown
Address
Federal Trade Commission
600 Pennsylvania Ave, NW
Suite H-723
Washington, DC 20580
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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