Plans, establishes, and directs a library reference program to provide information about the region. Oversees all reference services provided by the section's staff. On assignment, supervises staffing of the division's reading room and administers the policies and regulations concerning security and access to the collections.
Collaborates with other Library staff and outside partners in developing and providing access to library resources through the web and by other means. Participates in the implementation and evaluation of reference and public service policies, procedures, and publications. Implements new reference services and techniques to improve and expand services.
Meets with researchers and analyzes questions and requirements in depth and detail and suggests search strategies. Uses broad knowledge of multiple information sources, including experts both inside and outside the Library, to assist readers and to develop domestic and international resources for obtaining future information.
Makes significant recommendations to change, interpret, and develop important and/or innovative policies affecting the process and funding of acquisitions from and relating to the area of the section's responsibility.
Oversees staff making authoritative recommendations for the acquisition of materials in all languages, formats and subjects of relevance to the study of the region, including legal, audiovisual, and electronic items.
Ensures the comprehensiveness and accessibility of collections within the scope of the section. Conducts a continuous survey of all relevant Library collections in all appropriate languages for the purpose of creating and maintaining the highest possible level of resources for the study of the region. Maintains relations with potential donors, government agencies, scholars, publishers and other sources for the purpose of bringing appropriate materials to the Library by purchase, gift, exchange or other means to enrich and diversify the collections. Evaluates offers of gifts for compatibility with library acquisition policies and recommends acceptance or rejection.
Plans and produces public programs, exhibits, seminars, and colloquia on the region, bringing attention to research developments and collections of interest to both scholars and the general public. Under the guidance of the Division Chief, may be responsible for cultivating relations with potential donors and securing funds for acquisitions, public programs, exhibits, and other activities related to the section's geographic area.
Reviews and analyzes major issues in information research and dissemination as they apply to providing information about the region. Provides highly specialized research for the use of Congressional clients, the courts, national security agencies and other researchers inside and outside the Library.
Prepares definitive and highly complex reports, responses to inquiries, and research products using knowledge as a recognized authority in field of expertise.