Supervisory Mail and Courier Specialist Job in Washington, DC

Vacancy No. EOP-OA-12780103-25-SAP-IMP Department Office of Administration
Salary $101,401.00 to $131,826.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 8/8/2025 Close Date 8/12/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Washington, DC


Summary

This position is located in the Executive Office of the President (EOP), Office of Administration (OA), Office of the Chief Operations Officer (OCOO), Mail and Logistics Management Division. The incumbent serves as a supervisor over a segment of the organization which provides mail and courier services, fleet operations, and other services in support of the Division.

Duties

As a Supervisory Mail and Courier Specialist, GS-0301-12, your typical work assignments may include the following:

  • Conducts program reviews to identify issues and problems and recommends solutions or process/program improvements affecting all aspects of mail operations.
  • Handles for OA policy and procedures governing the postal and distribution systems.
  • Plans and coordinates postal services to meet the needs of the EOP complex and to comply with all legal and regulatory requirements of the EOP and USPS.
  • Prepares contingency directives and establishes policies and procedures for postal operations during operational contingencies and exercises.
  • Coordinates with USPS and U.S. Secret Service on handling procedures for incoming mail through the secondary mail screening facility.
  • Provides technical as well as administrative direction to the staff, ensuring subordinate staff is equipped with the tools and direction to fully carry out the functions assigned.
  • Participates in selection process for vacancies, rates employee performance, approves leave, recommends disciplinary action when warranted, and recommends incentive awards and training opportunities.
  • Responds to customer requirements regarding transport and delivery of various documents, packages, passports and other high security items and arranges for special deliveries within established boundaries.
  • Monitors and reconciles receipts relating to the delivery of gifts, money mail and items awaiting disposition (IADs).
  • Composes written instructions, reference materials, and research materials and conducts equipment maintenance checks.
  • Manages the use of fleet vehicles which includes minivans, cargo vans and SUVs as assigned and used by authorized staff.
  • Records and consolidates daily mileage and fuel reports, monitors vehicle maintenance records and schedules vehicle maintenance or repairs as needed.
  • Works within prescribed budget, managing the expenditure of funds and other resources. Executes operations within the budget and staffing levels established.
  • Serves as Contracting Officers Technical Representative (COTR) to the Contracting Officer.
  • Responsible for the administration of contracts assigned and for ensuring the contractors fully comply with the requirements of the contract.
  • Monitors contractor performance, funding and costs.
  • Communicates with the Contracting Officer concerning satisfactory completion of work and/or unsatisfactory performance.
  • Maintains contract files and completes all required COTR training.

Requirements

Conditions of Employment

  • Must be a U.S. citizen or national
  • Selective Service registration if a male born after December 31, 1959
  • Subject to pre-employment and random drug tests
  • Direct Deposit is required
  • RELOCATION EXPENSES WILL NOT BE PAID
  • Suitability for Federal employment
  • May be required to successfully complete a probationary period
  • Only experience and education obtained by the closing date of this announcement will be considered.
  • Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).

Qualifications

MINIMUM QUALIFICATION REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the OPM Qualification Standards. ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.


AND


SPECIALIZED EXPERIENCE: Applicants must have a minimum of one full year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector.

You may qualify at the GS-12 level, if you fulfill the following qualification requirement:

One full year of specialized experience equivalent to the GS-12 grade level in the Federal service or equivalent experience in the private sector that demonstrates ALL of the following :1) Advising customers and team members on administrative and management matters regarding policies, procedures and regulations that impact the postal and distribution operations of a division or major office; and 2) Managing the day-to-day functions of an office related to mail room, courier, and fleet operations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Active Duty Military Members MAY apply under this announcement due to the Veterans Opportunity to Work (VOW) Act. You must submit a certification of expected discharge or release from active duty under honorable conditions along with your application for Federal employment. A certification is a document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date of application. If selected, appointment eligibility requirements must be met prior to the effective date of appointment.

Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx).

Interagency Career Transition Assistance Programs & Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/

Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm

Employment Information Resources - Resource Center: https://help.usajobs.gov/index.php/Main_Page

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternative Application.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration.



Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Communication (oral and written), Leadership, and Mail and Courier services

Required Documents

To apply for this position, you must submit a complete Application Package which includes:
1. Your résumé showing work schedule, hours worked per week, dates of employment and duties performed
2. Other supporting documents:

  • Cover Letter, optional
  • College transcript(s), if the position has an education requirement or if you are utilizing education as part of your qualifications.
  • Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service). Please do not submit an Award SF-50 as it does not identify all the required information needed for eligibility verification.
  • Most recent Performance Appraisal, if applicable
  • DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities. DD-214 must be a Member 4 or Service 2 copy which reflects the type of discharge/character of service.
  • Noncompetitive appointment authority documentation, if applicable
  • Career Transition Assistant Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

How to Apply

To apply for this position, you must submit a complete Application Package which includes:
1. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire. We cannot assume you have performed the necessary experience required for this position regardless of your employment history, titles of positions held, series, grade, or academic career. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder.

If you choose to use your own resume, curriculum vitae, or any other written form you choose, then you must ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position:

  • Job title
  • Name of employer
  • Beginning and ending dates of employment (month/day/year format)
  • Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.
  • Detailed description of job duties for each job held, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable)
  • Your resume must show the series and grade or equivalent for all federal positions you have held (if a federal position).
2. A complete Assessment Questionnaire

3. Other supporting documents to be submitted with application:
  • DD214: Veterans' Preference Documentation, if applicable, a DD-214 Member 4 copy, which shows type of discharge. If still active, provide an official Statement of Service. Any other documentation such as VA letter documenting disability, SF-15, and any other required supporting documentation based your veterans' preference claim.
  • SF-50: Federal applicants must submit an SF-50 (Notification of Personnel Action) that shows your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion (if applying as a current or former Federal Employee) showing you are/were in the competitive service and the highest grade or promotion potential held. Do not use Award actions. If you are an EOP employee you may obtain a copy of your SF-50 from OPF or eOPF. If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: National Personnel Records Center, Annex, 1411 Boulder Boulevard, Valmeyer, IL, 62295; FAX (618) 935-3014; Email rm.communications@nara.gov; or visit the https://www.archives.gov/personnel-records-center/new-nprc.
  • Peace Corps volunteers must submit a copy of your "Description of Service (DOS)" in lieu of the SF-50. If you do not have one you should email the Peace Corps Office of Volunteer and PSC Financial Services at certify@peacecorps.gov.
  • If you are currently serving in a pay banded position, please include a copy of your pay band chart with your application.
  • College transcripts (if the position has a positive education requirement, or you are qualifying on the basis of education).

Agency contact information

Client Services EOP - OA
Address
Office of Administration
725 17th Street
Washington, DC 20503
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

After a tentative job offer, we will conduct a security background investigation and drug screening. If the drug screening is negative and security background is cleared, then a formal job offer will be extended to candidate.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.