Supervisory Program Analyst

Clarification from the agency

This position is open for current permanent Veterans Health Administration (VHA) applicants and those eligible under CTAP.

The CSAR is a component of API with national-level responsibilities for healthcare data analysis and reporting in VA/VHA. API utilizes the many interdependent data systems and applications across VHA to generate insights into health system performance and to provide VHA clinicians, managers, and leaders with timely, accurate information needed for improving the care of Veterans.

• Represents on national workgroups, Congressional briefings and interagency meetings.
• Leads and facilitates cross-functional working groups, ad hoc task forces and stakeholder engagement activities.
• Directly supervises a dispersed team of GS-12 through GS-14.
• Directs the daily operations and analytical development activities of three CSAR program teams.
• Performs analysis of the economic impact, feasibility, practically and effectiveness of existing and proposed VHA standards, regulations, programs and policies related to healthcare data management.
• Serves as a liaison to national workgroups, special studies and taskforce activities.
• Works across the organization with VACO program offices, VISNs, CMS, DoD, and academic partners to develop and propose data collection, analysis, and reporting approaches.
• Oversees the development and refinement of analytical models and metrics - including SAIL domains and benchmarking methodology, risk stratification systems, Statistical Process Control trigger systems, Post-Acute Care Patient Safety Metrics, and Rare Event Monitor systems.
• Serves as an agency expert on the analytical performance monitoring of national healthcare programs, developing and overseeing data collection and analysis plans.
• Develops and oversees program-level performance monitoring plans for CSAR operations.

This is a non-bargaining position.

Work Schedule: 8:00am to 4:30pm, Monday through Friday.
Compressed/Flexible: Yes - as determined by the agency policy.
Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework.
Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position.
Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space.
Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.
Position Description/PD#: Supervisory Program Analyst/PD660310
Relocation/Recruitment Incentives: Not authorized.
Financial Disclosure Report: Not required.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959.
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/27/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Selective Placement Factor (SPF)
A competency/KSAs or special qualification without which a candidate could not perform the duties of a position in a satisfactory manner. Selective factors are applied in addition to minimum qualifications. Applicants who do not meet a selective factor are ineligible for further consideration.
Selective Placement Factors for this position include:
1. Applicant must have expertise in application and report development, direct and develop charting tools, including Statistical Process Control (SPC) charts, hybrid X-mR charts, EWMA charts, and G-charts.
2. Applicant must have experience supervising a large team of technical staff.

You must have one year of specialized experience equivalent to the next lower grade (GS-14). Specialized experience equivalent to the next lower grade includes, but is not limited to:

• Experience performing analysis of the economic impact, feasibility, practicality, and effectiveness of existing and proposed VHA standards, regulations, programs, and policies related to healthcare data management, quality reporting, and performance analytics, translating legislative intent and policy initiatives into actionable data plans and program-specific guidance that carry out VHA's mission to deliver quality patient care.
• Experience representing national workgroups, Congressional briefings, and interagency meetings - including contacts with CMS, DoD, NIH, GAO, Joint Commission, and Congressional staff - delivering oral and written briefings on complex analytical findings, data models, and healthcare performance metrics to audiences with divergent viewpoints, goals, and technical backgrounds.
• Experience leading and facilitating cross-functional working groups, ad hoc taskforces, and stakeholder engagement activities across VACO program offices, VISNs, and external partners building consensus on data collection methodologies, analytical models, and performance reporting approaches, using negotiation, conflict resolution, and persuasive communication to overcome organizational resistance and competing priorities.
• Ability to direct the daily operations and analytical development activities of three CSAR program teams - Innovations & Analytics, Information Integration, and Analytic Reporting & Education - setting priorities, assigning work, establishing timelines and deliverables, and evaluating the timeliness and quality of outputs to ensure all active VA-wide analytic and reporting projects meet high standards of relevance, accuracy, and mission alignment.
• Knowledge serving as an agency expert on the analytical performance monitoring of national healthcare programs, developing and overseeing data collection and analysis plans - incorporating all strategic and precedent-setting issues.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

• Communication - Ability to communicate both orally and in writing for a variety of purposes with high-level officials, including individuals having a wide variety of backgrounds and with individuals having divergent opinions and priorities. Demonstrated interpersonal and leadership skills to communicate and build consensus.
• Leadership - Experience supervising administrative and operational functions of staff in a matrix organization, including managing the full range of human resource management activities and supervision.
• Organizational Awareness - Performed work involving the analysis of the economic impact, feasibility, practicality, and effectiveness of existing and/or proposed standards, regulations, programs, and policies.
• Organizational Performance Analysis - Demonstrated knowledge and experience working across the organization to develop and propose data collection, analysis, and reporting approaches that contribute to improved healthcare delivery.
• Performance Measurement - Demonstrate experience in performance monitoring of programs, including the development of data collection and analysis plans.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50/ Notification of Personnel Action

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

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