Supervisory Program Analyst

Clarification from the agency

This vacancy announcement is open ONLY to current, permanent VBA, Office of Business Integration (OBI) employees and current/former VBA Office of Business Integration (OBI) employees who are CTAP eligible in the following locations: Austin, TX, St. Louis, MO, Philadelphia, PA, St. Paul, MN, Washington, DC.

Specific duties include:

• Outcomes and results of subordinate staff and the delivery of products or services in accordance with schedules.
• With minimal direction, leads a multifaceted team responsible for a broad range of functions including but not limited to production operations management and support, requirements management, services and product delivery, and the management and execution of contract services.
• Develops reporting tools that provide the Assistant Director with timely and comprehensive insight into product\program status, emerging risks, or contract related requirements.
• Develops strategy documentation using objective data points such as key performance indicators (KPIs) to make fact-based arguments.
• Oversight and evaluation of the acquisition lifecycles and proposing acquisition solutions to modernize end user experiences.
• Providing guidance on the preparation of acquisition related documentation and coordinating with supporting acquisition centers
• Ensuring the organization's strategic plan, mission, vision and values are communicated and integrated into the staff's strategies, goals, objectives, plans, and services
• Developing and defending strategic plans, acquisition/investment strategies and policies for business systems development efforts.
• Working with teams of Senior Executives, technical staff, and subject matter experts to implement business systems initiatives across the enterprise. Requires excellent communication, presentation, and collaboration skills.
• Performing project management, program management, program integration and analysis tasks to keep assigned activities on track at all phases.
• Performing internal and external coordination of implementation initiatives; developing comprehensive recommendations for projects and ensuring OBI's IT projects are aligned to support the achievement of key goals in VBA.
• Coordinating with VBA business lines regarding legislative proposals and special regulatory/procedural changes needed for successful implementation of VBA's business systems vision
• Serving as a primary advisor to OBI leadership and representing the Assistant Director in executive-level forums.
• Planning work; establishing priorities; and assigning work based on the nature, priority, and difficulty of projects. Hold employees accountable for timely and quality product deliveries.
• Providing advice and guidance on assignment and administrative matters; reviewing completed work; evaluating performance; making recommendations concerning promotions, within-grade increases, performance awards, adverse/disciplinary actions, training; and hiring selections; listening to group grievances and assisting in the resolution of minor complaints.
• Supervising geographically dispersed staff located across the nation.
• Travel may be required for mission essential tasks.

Promotion Potential: Position is at the full performance level.

Work Schedule: Full time, Monday through Friday
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Program Analyst; PD# 35459-A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
• Selected applicants will be required to complete an online onboarding process

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/31/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

• For a GS-14 position you must have served 52 weeks at the GS-13 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-14 Grade Level:

• Specialized Experience: Experience and knowledge of veteran benefit programs or VBA business lines and applying technology and business expertise in assessing solutions to meet business needs; planning, analyzing, and executing strategies to support the processing of claims or benefits related business applications. Supervised, managed, or served as a project lead to accomplish performance and project goals; possesses knowledge and/or practical application of employee and labor relations practices. This experience may have been gained across all VA business lines.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is sedentary. Some work may require walking and standing in conjunction with travel to attend meetings and conferences away from the work site. Work may require carrying light items such as papers, books, or small parts. The work does not require any special physical effort.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

• Project/Program Management - Knowledge of the principles, methods, or tools for developing,scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
• Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
• Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
• Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience. Skill in preparing briefing papers and presentations for Congressional and internal/external stakeholders.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Ability to communicate orally with people from diverse backgrounds.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Conflict Management
• Influencing/Negotiating
• Manages Resources
• Partnering
• Planning and Evaluating

Supervisory Situational Judgement Test: Applicants will be required to complete a Supervisory Situational Judgment Test (SSJT) as part of the assessment process for this position. The SSJT evaluates judgment, decision-making, and leadership competencies associated with effective supervision in a Federal work environment. This is not a timed test, however, the assessment is expected to take approximately 45 minutes or less to complete. This assessment is required for all applicants.

If you do not complete the assessment, it will result in an incomplete application and you will receive no further consideration.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To apply for this position, you must provide a complete Application Package to include the documents detailed below. Resumes may not exceed two pages and must be legible for review of eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.

• Resume:
  • Contact Information:
    • Name and how best to contact you, including email address and phone number
  • Relevant Work Experience:
    • For each relevant work experience, make sure you include:
      • Job Title and Employer (including series and grade for any Federal positions)
      • Start and end dates with month/year (e.g., 05/2019 - 08/2022)
      • The number of hours you worked per week
    • Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement
  • Optional Details:
    • When relevant, include:
      • Current Security Clearance
      • Job-related training
      • Language skills
      • Organizations and affiliations
      • Professional publications
      • Eligibility for special programs (e.g., military spouses, individuals with disabilities, etc.)
• A copy of your most recent NON-award SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
• Your SF-50 reflecting when you entered your highest grade To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).
• Current VBA Employees seeking a reassignment/change to lower grade: you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position.
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
  NOTE: Award and General Adjustment SF-50's do not provide sufficient information will not be accepted for the purpose of verifying time in grade. Recommended SF-50's include Within Grade Increases (WGI), Promotions and Appointments.

Additional Documents accepted:

• Most recent Performance Appraisal (VA Form 0750)
• Award SF-50s
• CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal

Next steps

Additional locations