Supervisory Program Analyst

Clarification from the agency

This position is open to current, permanent employees of the Department of Veterans Affairs and CTAP applicants: 1st Area of Consideration : CTAP Eligible Applicants 2nd Area of Consideration: Department of Veterans Affairs

Major duties include but are not limited to:

• Responsible for leading data analysis, data mining, reporting, and program development for clinical quality and patient safety.
• Responsible for executing projects in support of the API Office. The incumbent will be expected to exercise initiative and to collaborate effectively with complex and competing activities.
• Designs and implements numerous data reporting systems for retrieving and displaying statistical data from VA databases.
• Designs and implements complex national studies and analyses and performing analytical and evaluative work related to clinical quality and patient safety.
• Designs and develops national tools and knowledge products, including surveys, databases, reports, etc.
• Proactively and independently works with VHA leaders to identify needs and develop information products to meet those needs. This includes, but is not limited to national committees, technical experts, and focus groups working on specific content and projects in the area of clinical quality and patient safety.
• Independently evaluates information and makes recommendations to API for effective organizational changes, including those related to the collection and analysis of information. Performs organizational analysis for portions of key VA or VHA programs or specific national projects.
• Produces analytical reports and studies that are made available to a wide variety of constituents, including oversight bodies and external stakeholders. This includes but is not limited to: Office of Management and Budget (OMB), Congressional Representatives, Veterans Service Organizations (VSO), Secretary, Assistant Secretaries, and other Senior VA Central Office staff and Program Officials. Translates data into meaningful management information.
• Produces information and evaluates/analyzes, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives.
• Ensures the accuracy of information delivered. This includes but is not limited to: technical delivery, program ownership, accountability, and long-range strategic planning. Provides API oversight for the total quality management of information delivered.
• Helps develop training materials or other tools to assist managers in utilizing data and reports that are produced. Ensures comprehensive documentation regarding all data produced. Monitors end user satisfaction to drive enhancements and increase performance. Responds to user feedback mechanisms.
• Serves as a API content resource in VHA data systems and analysis of this information as well as the tools and technology for delivery of management information.
• Performs other related duties as assigned

Promotion Potential: This is being announced at the Full Performance Level (FPL)

Work Schedule: 8:00am-4:30pm
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This position may be authorized for a virtual appointment, which will be discussed during the interview process.
Position Description/PD#: Supervisory Program Analyst/PD660430
Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required
This is not a bargaining unit position

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized and/or Preferred Experience:

• Applicants must possess specialized experience using VA/VHA corporate data systems (e.g., CDW, VSSC
  cubes) to design, build, or manage national-level analytical or reporting products. The experience must
  demonstrate the ability to extract, integrate, analyze, and display complex healthcare data to support VHA
  clinical quality, patient safety, or performance improvement initiatives.

You may qualify based on your experience as described below:

Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

• Apply knowledge of administrative laws, policies, regulations, and precedents to support quality assurance and management.
• Utilize change management, analytical, and evaluative methods to develop and implement quality and process improvements.
• Interpret and apply VA regulations, policies, procedures, and regulatory requirements to assess compliance and program outcome measurement.
• Prepare project papers and staff reports, and organize and deliver briefings to managers and other audiences to promote understanding and acceptance of findings and recommendations.
• Provide operational, administrative, technical, clinical support, addressing complex responsibilities and action planning for recommendation for improvement.

Eligible and qualified applicants on a certificate provided to the hiring manager will be rated on the following Competencies for this position:

• Leadership
• Planning and Evaluation
• Project Management
• Quality Management
• Communications

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

• Accountability - Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
• Mathematical Reasoning - Solves practical problems by choosing appropriately from a
  variety of mathematical and statistical techniques.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Critical Thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Human Resources Management - Plans, distributes, and monitors work assignments; evaluates work performance and provides feedback to others on their performance.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50/ Notification of Personnel Action

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

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