Duties
Specific duties include:
- Serves as primary advisor to the Training Assistant Director, Compensation Service (CS) on all programs and major missions falling under the purview of the Training Operations Manager staffs-such as the Warrior Training Advancement Class (WARTAC) and Competency Based Training (CBT).
- Exercises authority over a staff of employees responsible for the design, development and delivery of training on a national level. Prioritizes and delegates workload responsibilities and assignments based on directional/mission requirements and allocated resources, and employee skill level.
- The incumbent is delegated managerial authority to plan for long range staffing needs, determine operational goals and objectives that warrant additional emphasis and assure the implementation/delivery of training needs.
- Responsible for employee performance management; conducts interviews, makes recommendations to executive leadership on promotions, awards, reassignments etc. Hears and resolves issues/concerns from subordinates; administers disciplinary actions and refers serious concerns to the Assistant Director over the staff.
- Evaluates the needs of the team, takes appropriate actions to ensure cohesion. Serves as a coach/mentor to employees; recognizes strengths and weaknesses, ensures recommended training is delivered to staff; and encourages/approves staff to seek professional developmental opportunities.
- Represents the Compensation Service Training Assistant Director, Deputy Executive Director, and sometimes Executive Director in meetings with VBA Executive leadership; conducts briefings based on studies/program data and makes recommendations. Negotiates on behalf of the CS Training Assistant Director and has the authority to make commitments on their behalf.
- Recommends and oversees the implementation of innovative programs and new approaches that improve the effectiveness of programs. Considers objectives, program needs and associated costs; VA priorities, and the availability of subject matter experts in formulating recommendations.
- Provides status reports on the progress of the training-related initiatives and establishes goals and tracks the progress of those efforts toward meeting established milestones. Ensures that the organizations strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work product and services.
- Responsible for overarching identification of program improvements; utilizes data from any VA source. Also ensures training needs are identified from VBA leadership, Regional Office (RO) leadership and non-leadership RO employees are addressed on CBTS and WARTAC.
- Directly manages and is accountable for all aspects of the planning, coordination, and execution of CBTS and WARTAC national training initiatives. This includes setting up training sites, surveys, selecting and coordinating instructors, assignment of students, in conjunction with other VBA staff elements.
- Works in concert with VBA senior leadership in Office of Field Operations, Regional Offices, and the Office of Human Capital Services, as well as the Department of Defense in identifying needs and assigning employees to attend training sessions.
- Conducts site visits to military installations to meet with leadership, build relationships, observe, and assess training operations, performance, and quality.
- The incumbent has extensive knowledge of a wide range of qualitative, quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems.
Work Schedule: Full time, Monday through Friday, 8:00am - 4:30pm
Compressed/Flexible: Not Available
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Program Analyst/Training Operations Manager; PD41521-0
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Requirements
Conditions of employment
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
- Selected applicants will be required to complete an online onboarding process
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
I-9 Acceptable Documents.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/20/2026.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
- For a GS-15 position you must have served 52 weeks at the GS-14 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-15 Grade Level:
Specialized Experience: is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position(s), and that is typically IN OR RELATED TO the work of the position to be filled.
- The applicant must document knowledge of a complex field of laws, regulations and Federal legislation pertaining to the full range of Veterans benefits and a comprehensive and thorough knowledge of state, federal and local benefit programs.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is sedentary, the employee sits comfortably to do the work. There may be some walking; standing; bending; carrying of light items, such as papers, books, small parts; or boxes. No special physical demands are required to perform the work.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at
http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
This job does not have an education qualification requirement.
Additional information
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Conflict Management
- Influencing/Negotiating
- Manages Resources
- Partnering
- Planning and Evaluating
- Conflict Management - Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.
- Influencing/Negotiating - Persuades others to accept recommendations, cooperate, or change their behavior or opinion. Resolves points of difference by finding mutually acceptable solutions through compromise and agreement.
- Manages Resources - Selects, acquires, stores, and distributes resources such as materials, equipment, or money.
- Partnering - Develops networks and builds alliances. Collaborates across boundaries to build strategic relationships and achieve common goals.
- Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
- Technical Knowledge - Knowledge of Federal, State, and local laws, statutes, court decisions, regulations, policies and procedures pertaining to the adjudication of Veterans' claims for compensation, pension, or related benefits.
- Supervision - Ability to manage and/or supervise (plan, organize, direct, control, review, etc.) the work activities of subordinates.
- Managing Human Resources - Knowledge of human resources management systems administered on merit principles.
- Decision Making - Ability to analyze (e.g., review and evaluate), comprehend, and apply decisions derived from a variety of data or complex information.
- Communication - Knowledge of and skill in using oral/written communication skills.
Supervisory Situational Judgement Test: Applicants will be required to complete a Supervisory Situational Judgment Test (SSJT) as part of the assessment process for this position. The SSJT evaluates judgment, decision-making, and leadership competencies associated with effective supervision in a Federal work environment. This is not a timed test, however, the assessment is expected to take approximately 45 minutes or less to complete. This assessment is required for all applicants. If you do not complete the assessment, it will result in an incomplete application and you will receive no further consideration.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Required Documents
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Resumes may not exceed two pages and must be legible for review of eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
- Resume:
- Contact Information:
- Name and how best to contact you, including email address and phone number
- Relevant Work Experience:
- For each relevant work experience, make sure you include:
- Job Title and Employer (including series and grade for any Federal positions)
- Start and end dates with month/year (e.g., 05/2019 - 08/2022)
- The number of hours you worked per week
- Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement
- Optional Details:
- When relevant, include:
- Current Security Clearance
- Job-related training
- Language skills
- Organizations and affiliations
- Professional publications
- Eligibility for special programs (e.g., military spouses, individuals with disabilities, etc.)
- A copy of your most recent NON-award SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
- Your SF-50 reflecting when you entered your highest grade To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).
- Current VBA Employees seeking a reassignment/change to lower grade: you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position.
- Copy of 2 most recent Performance Appraisal (VA Form 0750)
Additional Documents accepted:
- Award SF-50s
- CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.