Summary
The VHA National Center for Organization Development (NCOD) is organizationally aligned with the Office of Workforce Services (10A2). NCOD supports national organization improvement activities and priorities. NCOD's mission is to provide support to leaders in VA enabling them to create a highly engaged workforce from where leaders are located within the system.
This job is open to
Clarification from the agency
Open to current/permanent employees to HCM, Front office, ILEAD, WMC and NCOD only.
Duties
This announcement will close on 07/10/2024, the first 75 applications received will receive first consideration. Applications that are submitted after 11:59 p.m. Eastern Time on the date in which the initial cut-off number has been reached will not receive consideration unless otherwise requested by management.
NOTE: This announcement is open to current/permanent employees to HCM, Front office, ILEAD, WMC and NCOD only.
The major duties include, but are not limited to:
- Developing and implementing a strategy for growth, expansion, and sustainment of coaching services to support leaders across the agency in shaping a coaching culture in VHA and includes oversite of leadership coaching services to VHA employees and coach development training programs.
- Developing and overseeing coach knowledge management systems, community of practices, and related large scale developmental activities for continued growth and development of internal coaches.
- Overseeing a comprehensive evaluation of effectiveness of coaching services and coach development.
- Leading national and regional recruitment process for coach development selection.
- Providing development and oversight of coach knowledge management systems, community of practices, and related large scale developmental activities for continued growth and development of internal coaches, including ensuring ethical standards and codes of ethics applicable to coaches are upheld and standard operating procedures for records and information governance and risk reduction are established to ensure compliance with ethical standards and privacy rules and regulations.
- Performing supervisory duties including writing annual performance plans, communicating the performance requirements and expectations to staff, regularly providing feedback on performance, conducting mid-year and annual performance appraisals, assessing internal and external client needs, assigning and reviewing work weekly, matching project assignment to training needs of individual employees, managing workload, authorizing leave approval, developing performance plans and metrics for all staff supervised, and effectively managing conflict and team effectiveness within the business line.
- Developing position descriptions and functional statements for positions.
- Implementing and supporting highly complex national organization improvement initiatives, providing national leadership for VA organizational development and directing national organizational health initiatives.
- Coordinating coaching services with:
- Advisory boards, senior leaders, and/or program managers of national and regional leadership development programs for inclusion of coaching into the program offerings.
- Designated Learning Officers and agency coaching points of contact to monitor and update processes and coaching services management.
- Facility, network, and national program office personnel to assess current and future coaching needs and improving or delivering designing solutions.
- Research experts within the agency for program evaluation and management studies to share insights broadly within the field of coaching.
- Cross-government coaching program owners and stakeholders to align with current coaching standards, assess emerging trends in the coaching industry, and share/incorporate best practices.
- Coaching entities designed for credentialing coaches and accrediting coaching development training to ensure current and future updates are incorporated into coaching services/development programming.
- Partnering with executive management at the facility, network, and national level to accelerate organizational health and employee engagement, strategy implementation and change to build an engaged workforce, enhance organizational performance, and to provide consultative data-driven assistance to accelerate learning across the organization as relates to leadership coaching.
- Leading and/or supporting committees, boards, symposia, or conferences local, regionally, and nationally.
- Developing broad themes and directing proceedings of high-level conferences and quorums where work and decisions have a major impact on the operation and success of VA.
- Conducting research and/or analyzing problems, issues, or program requirements.
- Providing expert analysis and advice on agency-wide programs, including special projects.
- Leading, conducting, or participating in complex management studies and reviews.
- Serving as the Acting Director of Consulting, NCOD, with full authority to carry out the duties of that position, on occasion.
- Making complex presentations at national, VISN, facility and professional meetings.
- Participating in appropriate professional organizations (e.g., American Psychological Association, Society of Psychologists in Management, Society of Consulting Psychologists).
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
Duties continued:
Work Schedule: Monday - Friday, 8:00 a.m. to 4:30 p.m.
Compressed/Flexible:Available
Remote: This is a 100% remote location
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, this part)
Education: (TRANSCRIPTS REQUIRED)
(1) Have a doctoral degree in psychology from a graduate program in psychology accredited by the American Psychological Association (APA), the Psychological Clinical Science Accreditation System (PCSAS), or the Canadian Psychological Association (CPA) at the time the program was completed. The specialty area of the degree must be consistent with the assignment for which the applicant is to be employed. For the purpose of meeting this requirement, the term "specialty area" refers to the specific specialty areas recognized by the accrediting body and not to specific job duties that might require special skills. Currently, APA accredits doctoral programs in the specialty areas of clinical psychology, counseling psychology, school psychology, or combinations of two or more of those areas. PCSAS accredits doctoral programs in psychological clinical science. CPA accredits doctoral programs in clinical psychology, counseling psychology, clinical neuropsychology, and school psychology. There are no job assignments in VHA that require the skills of a school psychologist; therefore, an applicant with a degree in the specialty area of school psychology is not eligible for appointment. Strictly for the purpose of determining eligibility for appointment as a psychologist in VHA, there is no distinction between the specialty areas (with the exception of school psychology).
OR
(2) Have a doctoral degree in any area of psychology and, in addition, successfully complete a re-specialization program (including documentation of an approved internship completed as part of the re-specialization program) meeting both of the following conditions: VA HANDBOOK 5005/87 June 6, 2016 PART II APPENDIX G18
(a) the re-specialization program must be completed in an APA or a CPA accredited doctoral program; and
(b) the specialty in which the applicant is retrained must be consistent with the assignment for which the applicant is to be employed.
NOTE: The applicant must provide an official transcript and/or certificate documenting the completion of the re-specialization program, which includes completion of an APA or CPA internship.
AND
(3) Internships
(a) Have successfully completed a professional psychology internship training program that was accredited by APA or CPA at the time the program was completed and that is consistent with the assignment for which the applicant is to be employed.
OR
(b) New VHA psychology internship programs that are in the process of applying for APA accreditation are acceptable in fulfillment of the internship requirement, provided that such programs were sanctioned by the VHA Central Office Program Director for Psychology and the VHA Office of Academic Affiliations at the time that the individual was an intern;
OR
(c) VHA facilities that offered full-time, one-year pre-doctoral internships prior to PL 96-151 (pre-1979) are considered to be acceptable in fulfillment of the internship requirement;
OR
(d) Applicants who completed an internship that was not accredited by APA or CPA at the time the program was completed may be considered eligible for hire only if they are currently board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed. (NOTE: Once board certified, the employee is required to maintain board certification.)
Licensure. Hold a full, current, and unrestricted license to practice psychology at the doctoral level in a State, Territory, or Commonwealth of the United States, or the District of Columbia. (Copy of licensure/certification must be submitted)
Board Certification and Loss of Credential:
(1) Board Certification. Persons hired to psychology positions in the VHA who completed an internship that was not accredited at the time the program was completed must be board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed. The board certificate must be current and the applicant must abide by the certifying body's requirement for continuing education.
(2) Loss of Credential. Once board certified, psychologist must maintain a full, valid and unrestricted board certification to remain qualified for employment. A psychologist who fails to maintain the required board certification must be removed from the occupation, which may result in termination of employment. At the discretion of the appointing official, an employee may be reassigned to another occupation if qualified and if a placement opportunity exists.
Grade Determinations:GS-14 Psychologist (National Manager). Psychologist National Managers at this level direct specific mental health, behavioral health, or other patient care, administrative or organizational development program or programs. The administrative or technical work is difficult in nature, and responsibilities are considerable. Responsibilities include but are not limited to: authority to determine long range work plans and assure that implementation of the goals and objectives are carried out; serve as consultants to other management officials at the field, VISN, or national level; serve as key program official, advisor and analyst for their programs of assignment; develop and implement their program's vision across VHA. Psychologist National Managers provide leadership, consultation, and operational guidance in compliance with established external agencies and policies and procedures within psychology service. They are responsible for the management and planning of national initiatives having a high degree of visibility and a significant impact on healthcare services and delivery. Examples include but are not limited to mental health or other clinical or administrative programs at the national level. The incumbent applies specialized knowledge of health care and management for planning, organizing and directing national initiatives in the care and treatment of Veterans, educational programs, program evaluation, quality assurance, and policy and procedure formulation. They develop national policy and procedures related to delivery of care including VHA directives, handbooks, and manuals, standards and criteria for the programs they are responsible for.
Education
Qualifications continued:
Experience. At least 3 years of experience as a professional psychologist, with at least one year equivalent to the GS-13 level.
Preferred: International Coach Federation (ICF) Professional Certified Coach (PCC) or ICF PCC certified.
-
- Professional Certified Coach (PCC) or ICF Master Professional Certified Coach (MCC) preferred; ICF Associate Certified Coach (ACC) certification acceptable with understanding that incumbent will be expected to have PCC certification within one year of starting position. Being ICF PCC or ICF MCC is required as part of responsibility in role held with external accreditation development programs.
Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs:
- Knowledge of and ability to communicate existing policies and regulations effectively.
- Knowledge of and ability to utilize resource materials and to develop new materials when needed.
- Ability to communicate effectively orally and in writing with a diverse group of professional staff and management officials who are often at the highest management levels.
- Ability to develop and recommend new or revised policies that are consistent with organizational goals and objectives.
- Skill in leading senior management officials in policy development.
- Ability to influence high level officials in adoption of and conformance to performance measures, monitors, and other policy guidelines.
References: VA Handbook 5505/87, Part II, Appendix G18
The full performance level of this vacancy is GS-14.
Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Need for moderate computer use. Travel is required.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
- Resume
- Most recent SF-50 (Dated at least 01/01/23 or later. Most recent pay adjustment 01/14/24, if possible)
- if you are a current or former Federal employee.
ATTENTION: You may need to submit more than one SF-50 if we cannot verify you meet time-in-grade (TIG) by your most recent SF-50 dated 01/14/24 or later. For example, if your most recent SF-50 is a General Adjustment, we need your most recent SF-50 dated 01/14/24 and another SF-50 to verify TIG. Examples of SF-50s for TIG verification include your last within-grade increase or promotion to highest grade held. Promotion shows when you started the grade level and a within-grade increase verifies you were at that grade level for at least one year. Failure to provide your most recent SF-50 dated 01/01/23 or later and other SF-50s to verify TIG will result in you being disqualified. We cannot verify time-in-grade based only on the grade and step you are currently on.
-If you are a current or former Federal employee applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF-50's include: Within grade increases at the highest grade held; Promotions with an effective date more than one year old; SF-50's at the highest grade held with an effective date more than one year old.
- Transcript(s), if any part of your education is being used to qualify.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- License
- Other (1)
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
Veterans' preference does not apply for internal or other current permanent Federal agency employees.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/10/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12457844.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Areas of Consideration: Applicants will be considered in the order of the following Areas of Consideration:
- First Area of Consideration: HCM, Front office, ILEAD, WMC and NCOD employees who are current, permanent employees.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
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