Support Services Specialist Job in Washington, DC

Vacancy No. E-MPI-2026-0009 Department Department of State - Agency Wide
Salary $121,785.00 to $158,322.00 Grade 13 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 3/25/2026 Close Date 3/31/2026
Job Link Apply Online Who may apply Status Candidates
Locations:
Washington, DC


Summary

This position is in the Under Secretary of Economic Affairs (E), Office of the Executive Director (E/EX). This position is for a Support Services Specialist under the direction of the Administrative Services Chief. The incumbent performs a full range of functions and provides support and coordination to E Family staff on a broad range of administrative duties to support operations.

This job is open to

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Clarification from the agency

U.S. Department of State CTAP employees.

Duties

  • Manages acquisition and procurement support services by reviewing requests for goods and services, ensuring compliance with Federal Acquisition Regulations and Department policies, and coordinating procurement strategies with contracting officials.
  • Serves as Contracting Officer Representative and monitors contractor performance, reviews statements of work and task orders, tracks funding and performance periods, and ensures contractor services meet federal and Department standards.
  • Analyzes administrative support programs and evaluates acquisition processes and general services operations while recommending improvements to policies, procedures, and resource use to increase efficiency and program effectiveness.
  • Administers billing and funds management activities through reviewing and processing vendor invoices, maintaining procurement and billing records in the Integrated Logistics Management System, and resolving invoice discrepancies with vendors.
  • Coordinates administrative operations and continuity planning while managing travel authorizations, office logistics, and supporting continuity of operations planning and emergency preparedness activities.

Requirements

Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Secret security clearance.
  • Statement of Employment & Financial Interest required prior to appointment.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. 

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communication.

Examples of qualifying specialized experience include:

  • Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
  • Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
  • Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.
  • Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.
  • Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.

In addition, qualifying specialized experience must demonstrate the following:

  • Experience serving as a Contracting Officer’s Representative (COR) managing acquisition and contract activities in support of senior-level diplomatic engagements, including ministerial-level activities.
  • Experience coordinating administrative operations and developing procedures to support State Department protocol functions and ministerial-level events involving senior U.S. Government and foreign officials.
  • Experience managing logistics, property, and resource coordination, including direct work with Department of State Office of Protocol, including direct support to ministerial engagements or high-level diplomatic events.

There is no substitute of education for specialized experience for the GS-13 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at OAA@state.gov

  • If eligible, situational telework agreements may be permitted with supervisory approval.

  • Multiple positions may be filled from this announcement.  If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance.  Telework eligibility and security clearance requirements may vary for such similar positions. 

  • Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM’s  CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position. 

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume limited to two pages will be conducted and evaluated by an HR specialist to determine if you are qualified for this job. Resumes longer than two pages will be deemed ineligible and will not be considered further.

Your qualifications will be evaluated on the following competencies:

Knowledge of federal acquisition and procurement principles, policies, and procedures, including the Federal Acquisition Regulations (FAR), to review procurement requests and ensure compliance with applicable regulations and agency guidelines.

Knowledge of contract administration and Contracting Officer Representative (COR) responsibilities sufficient to monitor contractor performance, review statements of work and task orders, and ensure contract deliverables meet federal and agency standards.

Skill in analyzing administrative and operational support programs to evaluate processes, identify issues, and recommend improvements that enhance efficiency, effectiveness, and compliance with policies and regulations.

Skill in financial and invoice management, including reviewing and processing vendor invoices, maintaining accurate billing records in financial management systems, and resolving discrepancies with vendors and internal stakeholders.

Ability to coordinate and manage administrative operations, including travel processing, office logistics, inventory management, and continuity of operations activities in support of organizational mission requirements.Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" and submit the supporting documents listed under the required documents section of this job to receive consideration for selection priority. To be considered well-qualified, in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.


You may preview questions for this vacancy.

Required Documents

  • Include any supporting documents that don't fit within another category or are listed in the job announcement.
  • Include a performance appraisal as proof of federal employment.
  • Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
  • Your SF-50 shows a federal position you've held, grade level and duty location. Your SF-50 can support position changes, conversions or separation for employment eligibility.

All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

1.  Resume limited to two pages showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions. Resumes longer than two pages will be deemed ineligible and will not be considered further.

2. Most recent SF-50s (Notification of Personnel Actions) that show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information. 

3.  Performance appraisal. Submit your most recent (i.e., usually within the last 18 months) final (not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal.

4.  CTAP eligibility documentation (e.g., reduction-in-force (RIF) separation notice, certification of expected separation, etc.).

How to Apply

Prepare your application in USAJOBS

To start your application, click Apply and we’ll walk you through the process to attach a resume and any required documents.

During the application process you can review, edit, delete, and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes.  You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.

STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.

STEP 2: Submit your resume.  Please see the Required Documents section for specific information that should be outlined in your resume.

STEP 3: Complete the online assessment questions.

STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.

To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency’s Civil Service selection process site.

Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET

Alternate Application Procedures

If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.

Agency contact information

HRSC Customer Svc Ctr
Phone
000-000-0000
Fax
000-000-0000
Email
Bellbt@state.gov
Address
U.S. Department of State
Not accepting applications by Mail
Charleston, South Carolina 29405
United States

Next steps

After all application packages are received, we will review applications and evaluate applicants’ qualifications.  Then, in approximately two weeks after this announcement closes, we will refer candidates, as described in the “How You Will Be Evaluated” section, to the hiring manager for selection consideration.  Your application status will be updated up to four times during the following hiring phases:

  1. After applications are received.
  2. After applications are assessed to determine qualifications.
  3. After candidates are referred to the hiring manager.
  4. After a selection is made.

For the selected candidates who receive a tentative job offer, we will conduct a suitability review and/or security background investigation that generally takes an average of at least two to six months.