Support Services Supervisor Job in Washington, DC

Vacancy No. OFAS-26-IMP-12980868MR Department Office of the Secretary of the Interior
Salary $169,279.00 to $197,200.00 Grade 15 to 15
Perm/Temp Permanent FT/PT Full-time
Open Date 6/11/2026 Close Date 6/15/2026
Job Link Apply Online Who may apply Status Candidates
Locations:
Washington, DC


Support Services Supervisor

Department of the Interior
Office of the Secretary of the Interior

Summary

This position is part of the Office of Facilities and Administrative Services. The incumbent will be responsible for oversight and supervision of Conference & Special Events, Safety/Health/Environmental Programs, Library Operations, and Personal Property & Fleet Management.

This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Clarification from the agency

Current employees within the Office of Facilities and Administration Services, in the local commuting area, who are on a career or career conditional appointment, or who are eligible for consideration under non-competitive procedures or special hiring authority may apply.

Duties

Provides strategic leadership, establisheing vision, guidelines, and long-term plans for a multi-function support services program; sets priorities, performance targets, service levels, and internal control frameworks; ensures compliance with statutes, OMB/OPM guidance, and agency directives.

Manages a portfolio of support services, overseeing the end-to-end delivery of the following multi-functions, tailoring scope to organizational needs: Special Events and Conferencing Services, Health and Wellness Clinic Services, Interior Library Services, Environmental Management, Personal Property and Vehicle Fleet Management, and Occupational Safety and Health Management.

Formulates and executes multi-year budgets for support services; allocates resources across functional units; ensures cost-effective service delivery and sound position management consistent with departmental principles.

Coordinates with acquisition, budget, HR, IT, facilities, and security offices to plan requirements, define technical specifications, oversee contractor performance, and integrate work across organizational boundaries.

Requirements

Conditions of employment

  • U.S. Citizenship is required.
  • Suitable for Federal employment, determined by background investigation.
  • Direct Deposit of pay is required.
  • Selective Service registration required for male applicants, unless exempt.
  • Status candidates must meet time-in-grade (see Qualifications).

Qualifications

At the GS-15 level, you must meet the following qualification:

One year of specialized experience equivalent to at least the GS-14 level. Specialized experience is that which has equipped the applicant with the competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience for this position includes:

  • Leading enterprise-wide support services by directing supervisors and multidisciplinary teams and demonstrating OPM leadership competencies in managing complex, mission-critical operations.

  • Overseeing multi-year budgeting, resource alignment, and internal controls by coordinating staffing, contracts, and priorities across a broad support services portfolio.

  • Managing an integrated support services portfolio-such as events, health and wellness services, safety and environmental programs, property and fleet management, and library services-to sustain organization-wide mission operations.

Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position.

TIME-IN-GRADE: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Education

Education cannot be substituted for specialized experience at this series/grade level.

Additional information

Career Transition Assistance Programs: CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. For information on CTAP and ICTAP visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/

Appointment Authorities: For more information on appointment authority eligibility requirements:
Persons with Disabilities-Schedule A
Special Hiring Authorities for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities
OPM Interchange Agreement and Other Miscellaneous Authorities

Telework Suitability:
The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.

Stipulations of Employment:

Selection may require completion of a 1-year probationary period.

Selection may require completion of a 1-year supervisory or managerial probationary period.

If selected, the position to which you will be appointed is subject to a financial disclosure report requirement and you will be required to complete a new entrant Confidential Financial Disclosure Report (OGE Form 450) within 30 days of your appointment.

Work Schedule:

This position allows for a flexible work schedule.

Miscellaneous:
DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.

This vacancy announcement may be used to fill similar positions within 90 days.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

How you will be evaluated

Once the application process is complete, your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and any applicable assessment required for this position. Cheating on the online assessment may result in your removal from consideration. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be evaluated for this job based on:

  • The experience listed in your resume and how well you meet the experience listed in the qualification section of announcement and the competencies listed.
You will be assessed on the following technical and soft skill competencies (knowledge, skills, abilities, and other characteristics):

Customer Service, Interpersonal Skills, Leadership, Management Analysis, Oral Communication, Organizational Awareness, and Written Communication

Note: Duplicative competencies indicate that the competency is being assessed in both the Assessment Questionnaire and additional assessment.

Due Weight Consideration is a review process used to provide consideration to performance appraisals and awards submitted with each application on a used merit promotion certificate and factoring the results into the merit promotion selection process.

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

It is your responsibility to obtain and upload your performance appraisal/evaluation and/or list of awards prior to the closing of the vacancy announcement.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed. If multiple resumes are submitted, only the most current resume will be reviewed for qualifications.

Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.

2. SF-50 or DD-214

  • Current/Former Career/Career-Conditional Eligible: Your most recent non-award Notification of Personnel Action (SF-50 or equivalent) showing that you are/were in the competitive service, as well as the highest grade (or promotion potential) held, on a permanent basis. If this information is unverifiable, you may be rated ineligible.
3. Due Weight Consideration:
  • Performance Appraisal
  • List of Awards over last five years
4. Other supporting documents:
  • SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
  • Non-competitive appointment authority documentation, if applicable
  • Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible
  • Most recent Performance Appraisal, if applicable
  • Cover letter, optional
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. Note: A PDF Portfolio contains multiple files assembled into an integrated PDF unit. The files in a PDF Portfolio can be in a wide range of file types created in different applications. To ensure the document is not a PDF Portfolio document, open the document and if there are multiple different documents with a variety of extensions, it is a PDF Portfolio document and will not be processed.

Do not upload documents with sensitive information. It is your responsibility to redact sensitive information of the documents you are uploading.

It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a RA for Online Assessments.

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section of this vacancy.

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section of this vacancy.

The application process is as follows:

  1. To begin the application process, click Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation. You may preview the Application Questionnaire at:https://apply.usastaffing.gov/ViewQuestionnaire/12980868
  3. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
  4. Read the Eligibility questions carefully. The questions address if you are eligible to apply to this JOA. Your responses will affect your consideration for the position. You may qualify for more than one eligibility, so please choose carefully. You will only be considered under the options you have selected. If you respond that you do not meet any of the eligibility questions, you will not be considered for this position.
  5. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
  6. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  7. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  8. Set aside at least 3 hours to take the assessment; however, most applicants complete the assessment in less time. If you need to stop the assessment and continue at a later time, you can re-use your unique assessment link.
  9. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for general information, practice assessments and assessment preparation resources.To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Edit Application. This option will no longer be available once the announcement has closed.To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

Michael Robie
Phone
303-969-7246
Email
Michael_Robie@ibc.doi.gov
Address
Office of Facilities and Administrative Services
1849 C. Street NW
Washington, DC 20240
US

Next steps

For status updates on your application, please follow the directions listed above in the How to Apply section. Once your online application is submitted you will receive a confirmation notification by email. If you are selected for an interview for this position, you will be contacted directly. A final job offer for this position is typically made within several weeks after the closing date of the vacancy announcement. After confirming a job offer, all other applicants will be notified of their non-selection.

Office of the Secretary of the Interior

Agency contact information

Michael Robie
Phone
303-969-7246
Email
Michael_Robie@ibc.doi.gov
Address
Office of Facilities and Administrative Services
1849 C. Street NW
Washington, DC 20240
US

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