Duties
The selectee will serve as a Telecommunications Manager in the Office of Technical Operations, Technical Development and Applied Research. Typical work assignments include:
- Oversees and leads a diverse team of government and contractor staff, handling scheduling, assessing performance, providing training and recognition, and addressing staffing actions and employee concerns.
- Evaluates operational performances and service quality, identifies and resolves issues, implements corrective actions, and maintains operational continuity through asset lifecycle management, maintenance planning, and quality control
- Plans, modifies, maintains, and tests Secret Service radio telecommunications systems and networks, assess system requirements, and recommends improvements to enhance efficiency and performance.
- Develops and implements short- and long-term plans for new systems and capabilities, manages project evaluation, budgeting, resource allocation, and technical specifications for equipment and facilities.
- Creates and interprets policies, standards, and procedures, serves as a liaison between technical teams and end users, participates in interagency groups, and advises senior leadership on program feasibility, changes, and resource needs.
Apply for this exciting opportunity to ensure the United States Secret Service maintains effective and reliable communication capabilities. This Telecommunications Manager position starts at a salary of $143,913.00,GS-14, step 1, with potential to $187,093.00 GS-14 step 10.
Requirements
Conditions of employment
- U.S. Citizenship is required.
- Males born after 12/31/1959 must be registered for Selective Service.
If selected for this position, you will be required to:
- Obtain and maintain a top-secret Tier 5 clearance. For more information visit OPM Mythbuster Page.
- Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
- Submit to a polygraph examination prior to your appointment.
- This position requires frequent travel aboard commercial and/or military aircraft.
- Submit a financial disclosure report.
- Submit a credit check after a conditional offer of employment has been accepted.
- This position requires a Counterintelligence (CI) polygraph.
- May be subject to a one-year probationary period for supervisors/managers.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying.
Applicants must demonstrate that they meet the Basic Requirements AND Minimum Qualification requirements as listed below:
BASIC REQUIREMENTS:
Undergraduate and Graduate Education: Major study -- electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled.
Other Education: Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis.
OR
Specialized Experience (for positions above GS-5): Experience in evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology.
You qualify for the GS-14 level (starting salary $$143,913.00) if you possess one year of specialized experience equivalent to the GS-13 level performing duties such as:
- Leading all aspects of team operations, including workforce planning, scheduling, and resource allocation.
- Managing asset lifecycle and applying quality control standards to ensure reliable telecommunications support.
- Planning and implementing telecommunication system upgrades, assessing system needs, and recommending improvements.
- Creating and executing strategic and operational plans to include managing project evaluation, budgeting, and resource allocation.
- Developing and interpreting policies, collaborating with interagency groups, and advising on program needs.
The qualification requirements listed above must be met by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education
For positions with an education requirement, or if you are qualifying for a position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. Unofficial transcripts will be accepted that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected.
Additional information
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to HRsupport@usss.dhs.gov.
More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
This position is covered by Administratively Uncontrollable Overtime (AUO) and additional compensation may be paid at the rate of up to 25% of the base salary.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
The Secret Service prohibits employees from having visible body markings (including but not limited to tattoos, body art, and branding) on the head, face, neck, hand and fingers (any area below the wrist bone) (exception: a single conservative and unobtrusive tattoo in the form of a ring is authorized on one finger).
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This announcement is being filled using the Office of Personnel Management (OPM) Direct-Hire Authority. Agencies may appoint candidates directly to jobs, without regard to the provisions of Title 5 U.S.C.3309 through 3318. Therefore, Veterans' preference does not apply when appointing individuals. For more information on Direct Hire Authority please visit: Direct Hire Authority.
Applicants who meet the basic requirement and specialized experience for the position will be referred to the selecting official for further consideration. Traditional rating and ranking of applicants do not apply to the announcement.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are encouraged to include that information in their application and submit supporting documentation (See Required Documents section for information on substantiating documents).
Upon review, your resume and/or supporting documents need to support your answer choices to the assessment questionnaire. Your resume must also reflect the one year of specialized experience requirement, in order to be considered. If the one year of specialized experience, equivalent to the next lower grade level cannot be identified in your resume, you will be considered not qualified. The competencies or knowledge, skills, and abilities needed to perform this job are:
- Managing Human Resources
- Project Management
- Technical Credibility
- Telecommunications
Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
An interview may be required for this position. If an interview is required, failure to complete the interview may result in removal from further consideration.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.