Requirements
Conditions of employment
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.Additional Conditions of Employment are as follows:
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary or trial period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Qualifications
To qualify for this position, applicants must meet all requirements by the cut-off date and/or closing date of this job opportunity announcement, 09/04/2026.
This position is covered by a single agency qualification standard, VA Handbook 5005/157, part II, appendix F2, dated July 28, 2023.
NOTE: Applicants must meet both the Basic Requirement and the Specialized Experience as stated below.
1. BASIC REQUIREMENT:
A. Education. Successful completion of a master's degree (or higher) in rehabilitation counseling, rehabilitation services, clinical rehabilitation counseling, counseling psychology, mental health counseling, career counseling or social work from an accredited college or university.
B. Internship or Experience Requirement. The required (1) supervised internship or (2) post-master's degree experience is described as follows:
- Supervised Internship: The education in paragraph 1A must have included a supervised internship in rehabilitation counselling or case management specialization. The internship must have been supervised by a professional in vocational rehabilitation or a closely related professional field that typically has oversight for vocational rehabilitation programs.
OR
- Experience: One-year post-master's degree work experience in direct delivery of professional vocational rehabilitation services to individuals with disabilities.
C. Grandfathering Provision. VRCs employed in the Veterans Benefits Administration on the effective date July 28, 2023, of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including certifications that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements in this standard but met the qualifications applicable to the position at the time they were appointed, the following provisions apply:
- VRCs who are grandfathered into the GS-0101 occupational series may be reassigned, promoted up to and including the full performance level of a career ladder, changed to a lower grade within the occupation or placed in a supervisory or managerial position.
- VRCs who are appointed on a temporary basis prior to the effective date of this qualification standard may not be extended or reappointed on a temporary or permanent basis until they fully meet the basic requirements of this standard.
- If VRCs who are grandfathered under this provision leave the occupation, they lose protected status and must meet the full qualification standard requirements in effect at the time of re-entry to the occupation
2. CREDITING EXPERIENCE:
A. Creditable Experience. Creditable experience must have required the use of KSAs associated with current professional vocational rehabilitation counseling practice. Creditable experience can be obtained through employment as a VRC. This may be demonstrated by providing direct rehabilitation counseling services to individuals with disabilities in the context of a professional counseling relationship, which may include vocational rehabilitation and personal adjustment counseling, case management, assessment, or rehabilitation, training, and employment services coordination.
B. Quality of Experience. Creditable experience must have been obtained post-graduate and be directly related to the duties to be performed to qualify to work as a professional VRC. Qualifying experience must also be equivalent to professional vocational rehabilitation counseling experience at the next lower level.
NOTE: If work experience is credited for the basic requirement, that experience cannot also be used for qualifying at the GS-11 or GS-12 levels.
3. SPECIALIZED EXPERIENCE:
In addition to meeting the basic requirements, applicants must meet the specialized experience listed below:
To qualify at the GS-09 grade level: None above the basic requirements listed above.
To qualify at the GS-11 grade level: Applicants must have completed at least 1 full year (52 weeks) post-graduate work experience providing professional vocational rehabilitation services equivalent to the next lower grade level of GS-09, in a federal, state and/or private setting.
Specialized experience for this position is defined as: Experience that reflects the management of vocational rehabilitation counseling or case management workload involving persons with a wide variety of disability conditions (e.g., mental health, physical, cognitive, visual/auditory, substance abuse).
OR
EDUCATION
In addition to meeting the basic educational requirements, applicants may substitute experience with successful completion of 3 full years of progressively higher level graduate education or a Ph.D. (or equivalent doctoral degree) in rehabilitation counseling or counseling psychology, as described above.
To qualify at the GS-12 grade level: Applicants must have completed at least 1 full year (52 weeks) post-graduate work experience at the GS-11 or equivalent of professional management of vocational rehabilitation counseling or case management workload involving persons with a wide variety of disability conditions (e.g., mental health, physical, cognitive, visual/auditory, substance abuse) in a federal, state and/or private vocational rehabilitation setting.
Note: This is the journey (or full performance) level for this occupation.
Specialized experience is defined as: professional vocational rehabilitation counseling work in delivery of service to adults with disabilities; providing case management that involved determining entitlement ranges from simple to complex;
AND direct delivery of vocational rehabilitation services to adults with disabilities in rehabilitation programs, other than those in correctional facilities.
There is no substitution for work experience for the basic educational requirement nor the GS-12 grade level.
4. MODIFICATIONS OR WAIVERS: Management officials who are delegated the authority may modify or waive the specific requirements of this standard in accordance with chapter 2, section D, paragraphs 8-12 of this part.
Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, including volunteer experience.
Education
Transcripts are required for all applicants and must be uploaded prior to the closing date of the job opportunity announcement. Delaying the upload of your transcripts can result in a later submission and review of your application. Applications will be reviewed once all required documents are received. An omission of transcripts by the closing date will result in an ineligible rating.
The required education under this single-agency standard is the successful completion of a master's degree (or higher) in rehabilitation counseling, rehabilitation services, clinical rehabilitation counseling, counseling psychology, mental health counseling, career counseling or social work from an accredited college or university.
Awarded/Conferred master's degree is required and must be reflected on transcripts submitted at the time of application. Transcripts (unofficial and/or official) must show evidence of a supervised internship and must also show that the degree has been awarded/conferred and the date awarded.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education: http://ope.ed.gov/accreditation/
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:Recognition of Foreign Qualifications | U.S. Department of Education
Additional information
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the . ()
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated based on your application materials (e.g., resume, transcripts, and supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
Application questionnaire: Applicants must complete a questionnaire as part of the application process. Applicants identifying as meeting minimum qualifications for the position will move on to the next phase of the assessment process.
USA Hire online assessments: Applicants must complete the online USA Hire Assessments measuring critical competencies required to perform the position announced. Examples used in the assessments include scenarios addressing the underlying competencies required for this position. Applicants who complete the online assessments will move on to the next phase of the assessment process.
Attention to Detail, Customer Service, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Self-Management, Stress Tolerance, and Teamwork
Resume review: After we receive application packages (including all required documents) and the vacancy announcement closes, we will review your resume to determine your technical qualifications for this position based on the required Basic Requirement (IOR) and specialized experience. Resumes submitted for Federal positions may not exceed two pages. We will not review additional information beyond your resume and academic transcript (e.g., cover letter, links embedded in your resume). Applicants passing the resume review will move on to the next phase of the assessment process.
- Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or your further consideration for employment.
- During our review, if your resume and application package does not support your questionnaire answers, we will adjust your rating accordingly.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants who do not fully address in their resumes the specialized experience needed for the position (as described in the job opportunity announcement), or who do not possess the education to substitute for it, will not be referred for further consideration.
Your application will be evaluated using the
rule of many method based on your responses to the assessment questions and the documents you submit. If you meet the basic requirements for the position, your application will be evaluated
Ranking and preference: Qualified candidates will be ranked in score order after completing all assessments. Candidates with Veterans' preference will be ranked ahead of candidates without Veterans' preference with the same score.
Referral method: A cut-off score of 70 or above will be referred. All candidates tied at the cut-off score will be referred.
If you are referred to the hiring manager for consideration, you will be rated on the following agency-specific competencies based on your application.
- Customer Service
- Therapy and Counseling
- Technical Competence
- Planning and Evaluating
- Oral Communication
- Writing