Summary
This position is a Work and Family Life Specialist assigned to the Fleet and Family Support Center (FFSC) at Commander, Fleet Activities Yokosuka. The FFSC is the Navy's primary agency for the delivery of an array of human services programs intended to enhance the stability and self-sufficiency of individuals and families, resulting in increased operational readiness.
***ACCESS TO MEDICAL AND DENTAL CARE IN JAPAN IS EXTREMELY LIMITED. Please see Additional Information section below.***
This job is open to
Clarification from the agency
Who May Apply: SOFA sponsored applicants (current Military Spouse Preference, Family Member Preference, and current Federal employees) currently residing in the Kanto Region area to include SOFA Seeking Applicants.
Duties
This position is established as a Work and Family Life (WFL) Specialist within the Fleet and Family Support Center for Commander, Fleet Activities Yokosuka. Programs and services are delivered, promoted and often coordinated with/through FFSC staff members and various stakeholders throughout the chain of command, military and civilian community, media and virtual/internet applications. The WFL Specialist is responsible for providing and/or facilitating WFL program services which consist of: relocation, deployment support, career development, transition assistance and financial planning.
- Incumbent serves as a consultant and instructor on a variety of WFL topics and issues. Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy-life (deployment/separation; frequent relocation, transitioning from military to civilian life, etc.).
- Gathers data, compiles statistics, reports progress, and makes recommendations to the supervisor on program planning, agency coordination and follow-up procedures for use at installation, regional and DoD levels.
- Evaluates, interprets and acts upon data received through customer interviews, general research provided by other agencies/academia, and community based resources.
- Implement, monitor, document and track service provisions to evaluate and ensure client satisfaction and effectiveness.
- Works independently and/or with other FFSC staff to provide guidance and training to deliver course curricula and prepare accompanying resource materials.
- Organizes and implements initiatives such as job fairs and executive career study groups that invite prospective employers to the installation.
- Specifically works with N9 functional areas by facilitating joint program events and presentations in N9 recreation, lodging, housing, barracks and other facilities.
- May serve on various committees and councils to optimize viewpoints related to military life.
- Develops, coordinates, conducts and evaluates workshops, seminars, general military training, etc., for customers within specific areas of responsibility (i.e., Career and Transition Support, Deployment Support, Personal Financial Management, Relocation Assistance, Information and Referral, etc.).
- Identifies and develops local networks with military and community agencies to enhance program delivery to ensure local services are adjusted to accommodate identified trends/issues.
- Maintains relationships with on-and-off base agencies, private organizations, advisory councils, special interest groups and other resources that may be beneficial in supporting program initiatives.
- Conducts needs assessments to address programmatic changes, using interview data and changing demographics to identify and analyze local and national trends and issues.
- Develops operating policies and procedures, programs, classes/seminars, promotions, integrated program delivery with other installation/region/agency staff.
- Periodically reviews interventions with the first line supervisor, FFSC WFL Supervisor or FFSC Director to recommend resolutions for customer issues.
- Prepares and assists in informative/instructional presentations, correspondence and binding agreements such as memoranda of understanding to formalize agreements and roles.
- Designs and/or establishes effective ongoing public information, marketing, and public relations campaign that promote participation in programs.
Requirements
Conditions of Employment
- Child Care National Agency Check and Inquiry (CNACI) background check is required.
- Must be able to obtain and maintain a state driver's license.
Qualifications
In order to meet basic qualifications requirements for the 0101 series, a qualified candidate must possess one of the following:
- Bachelor's degree in a behavioral or social science; or related disciplines appropriate to the position OR
- Four years of appropriate experience that demonstrates knowledge of one or more of the behavioral or social sciences equivalent to a major in the field OR
- Combination of education and specialized experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field
In addition to meeting the basic entry qualification requirements, applicants must have specialized experience and/or directly related education:
- Two years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree OR
- One year of specialized experience which has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of this position OR
- A combination of graduate education and specialized education which has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of this position.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.Knowledge, skills, and abilities required for the position
- Skill in conducting interviews to establish the nature and extent of concerns and issues and provide assistance to develop goals and plans, in order to determine appropriate referral services and options.
- Skill in preparation of presentations and public speaking in personal-large and small group settings. Effective skill in forming and retaining working relationships with peers and leadership.
- Skill in using various computer database, spreadsheet, word processing, and network programs (e.g., as Internet, Microsoft Office Suite, and FFSP databases.
- Knowledge of the formulation and execution of needs assessment tools.
- Ability to communicate effectively in writing.
Education
Proof of education MUST be uploaded at time of application for consideration. If degree is not conferred, you MUST provide a copy of your high school diploma or equivalent with your college transcripts.
When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses which includes grades earned, completion dates, and quarter and/or semester hours earned as part of your application package. Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be screened for the following minimum qualifications:
1. One of the following:
- Bachelor's degree in a behavioral or social science; or related disciplines appropriate to the position OR
- Four years of appropriate experience that demonstrates knowledge of one or more of the behavioral or social sciences equivalent to a major in the field OR
- Combination of education and specialized experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field
2. One of the following:
- Two years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree OR
- One year of specialized experience which has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of this position OR
- A combination of graduate education and specialized education which has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of this position.
Applicants who meet minimum qualifications will be further evaluated for:
- Experience in various Work and Family Life topics and areas (e.g., Transition Assistance, Personal Finance Management)
- Years of experience with developing, coordinating, conducting, and evaluating workshops, seminars, and general military training in career support, transition assistance, relocation services, deployment support, personal finance management, or as an ombudsman
- Years of experience with organizing and implementing initiatives such as job fairs and facilitating joint program events and presentations in recreation, lodging, housing, barracks and other installation facilities
- Years of experience in conducting interviews to establish the nature and extent of concerns and issues, and providing assistance to develop goals and plans to determine appropriate referral services and options
- Experience with preparing presentations and public speaking
- Possession of a nationally-recognized financial counselor certification (e.g., Accredited Financial Counselor (AFC/AFCPE))
Required Documents
The following documents are required at the time of application:
- Resume
- Proof of education/training: provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation.
- If claiming Military or Family Member Preference and/or Proof of SOFA Status: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian).
- If claiming Veteran's Preference: provide a copy of your DD-214 (Member 4 copy) and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.).
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50.
Note: Applications missing any required document will not be eligible for consideration.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 07/19/2024 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12444977
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement.
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