Summary
The U.S. Secret Service is seeking an executive level Workforce Wellness Officer to lead the Office of Employee Engagement in the development and implementation of robust multi-dimensional wellness programs.
This job is open to
Clarification from the agency
This job opportunity announcement is open to all U.S. citizens.
Duties
As the Workforce Wellness Officer, you will serve as the technical expert and senior executive advisor to the Director, Deputy Director, Chief Operating Officer, and other executive leaders on the development and implementation of the Office of Employee Engagement and Employee Wellness and Workforce Care programs. You will direct the Office of Employee Engagement, as well as influence programmatic analysis, prioritization, evaluation, and enterprise-wide accessibility of Employee Wellness and Workforce Care programs, such as: Workforce Care Program, Chaplain Program, Employee Assistance Program, Peer Support Program, Psychological Armor Program, Veteran and Military Resources Program, Special Emphasis Program and other Wellness Programs.
Your stewardship of the Office of Engagement, as well as the Employee Wellness and Workforce Care programs will require you to provide executive oversight to a Deputy Workforce Wellness Officer, as well as a staff of program managers and experts. You will be responsible for ensuring the development, implementation, evaluation, and improvement of Secret Service level strategies, policies, programs, and frameworks for the continued success and growth of employee engagement and wellness programs.
The primary duties include, but are not limited to, the following:
- Oversees efforts and projects that are aimed at achieving and improving the quality, effectiveness, and timeliness of workforce wellness programs.
- Develops detailed plans to enhance operations, implements plans and initiatives to achieve mission and policy objectives, assesses program accomplishment, and makes course corrections when necessary.
- Analyzes and evaluates on a quantitative/qualitative basis the effectiveness of line program operations in meeting established goals and objectives.
- Monitors all phases of programs to ensure integration and coordination within established timeframes and to ensure program goals and objectives are met consistent with commitments and policy.
- Participates in meetings with Secret Service executive staff and representatives from other agencies and industry.
Requirements
Conditions of Employment
- U.S. citizenship is required.
- Obtaining and maintaining a Top-Secret clearance is required.
- Submitting to a drug test prior to your appointment and random drug testing while you occupy the position.
This is a resume-based hiring method. Resumes must not exceed 5 pages.
If selected for this position, you will be required to:
Maintain a TS/SCI clearance. For more information visit OPM Mythbuster Page.
Successfully complete a one-year probationary period in the SES, unless you are exempt based on previous successful completion of such probation.
File an Executive Branch Personnel Public Financial Disclosure Report in accordance with the Ethics in Government Act of 1978 within 30 days after appointment.
Background Investigation: You must undergo and successfully complete a background investigation in order to obtain a Top-Secret Clearance as a condition of placement in this position.
Mobility Requirement: Organizational and geographical mobility is essential in developing and managing SES leaders and generally is a key to advancement. Therefore, applicants are expected to be mobile and once appointed, SES members will be required to sign a mobility agreement and may be reassigned at the direction of the appointing authority.
OTHER REQUIREMENTS:
Drug Testing: You must submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Selective Service: If you are a male born after December 31, 1959, and selected for this position, you must certify that you have registered with the Selective Service System or are exempt from having to do so under Selective Service law.
Qualifications
(1) As a basic requirement for entry into the Senior Executive Service (SES), applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Mandatory Technical Qualifications listed below. The ideal candidate will have experience supervising employees through subordinate supervisors and have experience hiring, developing, and evaluating employees. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent in the private sector.
As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
- Directing the work of an organizational unit;
- Ensuring the success of one or more specific major programs or projects;
- Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
- Supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions.
If your resume does not include these basic qualifications, you will not be determined qualified for this position.
(2) EXECUTIVE CORE QUALIFICATIONS (ECQ): The competencies within the following five ECQs are also a part of the selection criteria for SES positions. We recommend that your resume emphasize your level of responsibilities, the scope, complexity, and budget of programs managed, and your program accomplishments, including the results of your actions. For this vacancy announcement, no separate supplemental ECQ documentation is required. Your resume must incorporate each of the following ECQs:
ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.
ECQ 4 - BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.
ECQ 5 - BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Applicants can obtain additional information regarding the Executive Core Qualifications on the Internet at http://www.opm.gov/ses/recruitment/ecq.asp
We recommend that your resume addressing the ECQs include examples that are clear, concise, and emphasize the level of responsibilities, the scope and complexity of the program, activities, or services managed; program accomplishments; policy initiative undertaken; level of contacts; the sensitivity and criticality of the issues addressed; and the results of actions taken.
(3) MANDATORY TECHNICAL QUALIFICATIONS (MTQ):
MTQ1: An extensive technical background and executive level experience in strategic and tactical planning, development, implementation, evaluation, and/or improvement of programs that facilitate and support employee wellness and workforce engagement, such as Workforce Care Program, Chaplain Program, Employee Assistance Program, Peer Support Program, Psychological Armor Program, Veteran and Military Resources Program, Special Emphasis Program and other Wellness Programs.
MTQ2: Executive level experience successfully leading a large public or private sector organization with a complex, highly visible portfolio, including experience with program management, strategic planning, resource allocation, and ability to build strong relationships with a diverse set of enterprise stakeholders.
MTQ3: Expert knowledge of and demonstrated ability to assess and prioritize customer needs, to develop strategies and plans to address those needs, and manage multiple facets of organizational change.
MTQ4: Expertise preparing and making policy recommendations and making presentations before high-level officials.
Please do not submit separate statements addressing the ECQs and MTQs.
Important: Refer to the Required Documents section of this vacancy announcement for page length and other formatting specifications. Documents that do not adhere to the specified requirements may be disqualified. We recommend uploading your documents in PDF format to preserve formatting and ensure conformance with specifications. Failure to submit any of the required documents as stated will result in loss of consideration due to an incomplete application package.
The application process used to recruit for this position is the RESUME-ONLY method, therefore, evidence of each ECQ and MTQ must be CLEARLY REFLECTED in your 5-page resume.
The following categories of applicants may omit the ECQs from their resume, but MUST address the MTQs within their resume. Categories include:
- Applicants who are currently serving under a SES career appointment (must provide a copy of Standard Form 50-Notification of Personnel Action that documents career appointment to the SES).
- Applicants who are eligible for reinstatement to the SES (must provide a copy of Standard Form 50-Notification of Personnel Action that documents career appointment to the SES).
- Applicants who are graduates of Office of Personnel Management (OPM) approved SES Candidate Development Programs (must provide proof of OPM Qualifications Review Board certification).
The Office of Personnel Management must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This job does not have an education qualification requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated on the quality and extent of your total accomplishments, experience, and education. Your application will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and reference checks. The Secret Service Executive Resources Board will review results and make recommendations on final selection to the appointing authority. Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB after selection and before appointment can occur.
Verification of performance, suitability, and security information from reference checks will be taken into consideration when making an offer of employment.
Interview Process: Multiple interviews will be required for this position. Failure to complete the interview may result in removal from further consideration.
To preview questions https://apply.usastaffing.gov/ViewQuestionnaire/12522085
Required Documents
REQUIRED DOCUMENTS: You must submit the following documents in the format as designated. Packages that do not include the required documents will not be considered. All required/supporting documents must be uploaded with your application no later than 11:59 pm ET, on the closing date.
1. RESUME - Required for all applicants
Your resume must include evidence of how you possess the five ECQs and the MTQs. When uploading your resume, select the Supporting Document Type labeled "Resume." Your resume must not exceed 5-pages, with 1-inch margins and a font no smaller than 12 points. Do not use borders, provide photos, or list a Social Security Number. Your resume should include:
- Your full name, email and mailing address, and day/evening telephone numbers.
- Educational information, including the name, city, and state of colleges or universities you attended, as well as the type and year of any degree received.
- If applicable, your current SES or Candidate Development Program (CDP) certified status, or your reinstatement eligibility to the SES and dates held on the SES career appointment.
- Information about your paid and non-paid work experience related to this position including:
- Job title (including series and grade if Federal job)
- Duties/accomplishments
- Employer's name and address
- Supervisor's name/phone numbers
- Employment start/end dates (month and year)
- Salary
- Honors, awards, and special accomplishments
2. PROOF OF NON-COMPETITIVE ELIGIBILITY - This section applies to non-competitive applicants only. You may be considered non-competitively for appointment to this position if you meet the MTQs.
Current and former SES members and graduates of an OPM-approved SES CDP who wish to be considered as non-competitive eligible, must provide proof of eligibility, as indicated below:
- Current/former SES members should provide a copy of a Standard Form (SF) 50, Notification of Personnel Action showing career status in the SES. When uploading your SF-50, select the Supporting Document Type labeled "SF-50/Notification of Personnel Action."
- CDP graduates must provide a copy of the OPM QRB Certification. When uploading, select the Supporting Document Type labeled "Other" then name the document "OPM QRB Certification".
- Individuals who were removed from the SES or did not complete the SES probationary period are not eligible for a non-competitive appointment.
3. Current or former Federal civilian employees, please include your most recent SF-50: Notification of Personnel Action, which shows series, grade, tenure (Box 24) and position occupied (Box 34). When uploading your SF-50, select the Supporting Document Type labeled "SF-50/Notification of Personnel Action."
Do not submit any unsolicited documents.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To Apply Online:
- To begin, click the "Apply" button to create a USAJOBS account or log in to an existing account.
- Follow the prompts to select your resume and other supporting documents.
- You will be automatically routed to the USA Staffing application to complete the application process.
- Click "Submit Application" in USA Staffing to submit your application package.
- It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.
To verify your application is complete:
- Log into your USAJOBS account and select the "Application" tab.
- Select the "Track this application" link for this position. You will automatically be routed to USA Staffing dashboard showing the status of your application, documentation received and processed.
- (Note: Uploaded documents may take several hours to clear the virus scan process.)
Note: ONLY ONE APPLICATION WILL BE ACCEPTED PER INDIVIDUAL; MULTIPLE APPLICATIONS WILL DISQUALIFY THE APPLICANT.
See the Required Documents section for specific document information. All required and supporting documents for this announcement must be received online via the USAJOBS/USA Staffing application system by 11:59 PM Eastern Time on the closing date of this announcement. Failure to submit a complete application will eliminate an applicant from further consideration.
Our evaluation will be based on the information you provide. We may also verify performance, suitability, and security information from reference checks and take that information into account in making selections.
If you have questions pertaining to your application, you may contact Executive Resources at SESSUPPORT@usss.dhs.gov OR by calling 202-360-5070 (excluding weekends and Federal holidays) prior to the closing date of this announcement to receive assistance. Applicants must contact the Agency Point of Contact no later than 4:00 p.m. (ET) on the closing date of the announcement if assistance is needed when submitting an application.
Special Employment Consideration: The Secret Service encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/ VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
SES positions are NOT subject to Veterans Preference.
Next steps
You may check the status of your application for this position by going to www.usajobs.gov. Click on the "My USAJOBS" tab, enter your user id and password, and click on "My Applications". You will also receive an email notification regarding your application status.
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