Gallery Support Specialist (Program Assistant) Job in Washington, DC

Vacancy No. NGA-24-097-DE Department National Gallery of Art
Salary $68,405.00 to $88,926.00 Grade 09 to 09
Perm/Temp Permanent FT/PT Full-time
Open Date 4/19/2024 Close Date 5/3/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Job Description (Please follow all instructions carefully)

Summary

The primary purpose of the Gallery Support Specialist is to serve as a dynamic and integral member of the Pre-Professional Programs team within the Department of Gallery and Studio Learning and the Division of Learning and Engagement at the National Gallery of Art. This position plays a critical role in supporting the coordination and execution of educational initiatives for teens, interns, and other young learners.

This job is open to

Clarification from the agency

United States citizens and nationals

Duties

As the Gallery Support Specialist you will:

  • Assist in the planning and execution of pre-professional program activities, ensuring effective coordination and impactful experiences.
  • Provide administrative support for program logistics, communication with participants, marketing, evaluation, and efficient resource management.
  • Keep accurate records and assist with preparing reports related to program activities.
  • Engage directly with teens, interns, and young learners, applying experience in youth mentorship, art making, teaching, discussion facilitation, or similar roles and experiences.
  • Contribute to the creative and artistic elements of programs, leveraging any personal background in art-making or creative practices.
  • Work closely with team members, contributing to meetings, supporting collective goals, serving on committees or cross-departmental projects.
  • Collaborate on projects across all pre-professional programs, demonstrating flexibility and using various skills.
  • Support wider team efforts in marketing, outreach, and program evaluation.
  • Uses various software and systems for program administration, database management, and digital communication.
  • Work closely with team members, contributing to meetings and supporting collective goals.
  • Bring creative ideas to program development and problem-solving.
  • Engage and actively seek out growth, such as workshops and training relevant to museum education and youth engagement.

Requirements

Conditions of Employment

  • You must be a United States Citizen.
  • This employer participates in the e-Verify program.
  • Males must abide by Selective Service registration requirements.
  • See "Other Information" section regarding Selective Service requirements.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Qualifications

Candidates must meet the Qualification Standards Handbook requirements for the GS-0301-9. A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the GS-7 in the Federal service. For this position, Candidates must possess at least one year of specialized experience, equivalent in responsibility to the GS-7 level in the Federal service, administering any type of complex program.

Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your resume how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application!

Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates.

1. Ability to plan, develop and execute pre-professional program activities.

2. Knowledge of methods and techniques to engage and educate teens, interns, and young learners.

3. Skill in communicating with students, team members, interns, teens external/community organizations, and staff across departments.

Other Relevant Eligibility Criteria: This position requires availability for occasional duty time outside of a normal work week, including during evenings and weekends.

Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.

 "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures.

CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

Education

This position does not have a positive education requirement.

Additional information

The National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

• More than one selection may be made from this vacancy announcement.

• Some positions may require completion of a probationary period of up to 1 (one) year.

AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION.

• All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement

Reasonable Accommodation Policy: https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement

Veterans Information: https://help.usajobs.gov/index.php/Veterans_Information

Selective Service Registration: http://www.sss.gov/

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under the Category Rating and Selection procedures. The quality categories are defined as "Best Qualified", "Well Qualified", and "Qualified".

Based on your responses to the job-specific self-assessment questions, eligible candidates are placed for selection consideration into one of three pre-defined quality categories as described below:

Best Qualified Category - In addition to meeting minimum qualifications for the position, candidates must fully demonstrate proficiency in all major aspects of the position.

Well Qualified Category - In addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.

Qualified Category - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of knowledge, skill and ability of the position.

Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.

If you are eligible for career transition assistance plans such as ICTAP or CTAP, you must meet the definition of "well qualified" which is defined as having a score of 85 or better.

Application of Veterans Preference: The Category Rating Method does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each pre-defined quality category. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent (i.e., CPS and CP) must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.

If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.                                                                                             

            


You may preview questions for this vacancy.

Required Documents

Please carefully review the following list to determine what documentation you need to submit.

Some documents may not apply to all applicants. If you are unsure, click the link for each document type to read more.

ALL APPLICANTS: You must submit a resume supporting your specialized experience and responses to the online questionnaire.

  • Your resume should list all work experience (paid and unpaid); you should list the full name and address of the each employer.
  • Your experience listing should show the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
  • Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
  • For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.
  • It is important that your resume is complete and thorough. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.

If specific educational requirements are indicated for this vacancy: Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.

Current and former Federal employees: Most recent SF-50 (Standard Form 50 - Notice of Personnel Action).

To properly verify status eligibility, your SF-50 must show the following. If you do not submit an appropriate SF-50, we cannot verify your status eligibility!

  1. Full position title;
  2. appointment type;
  3. occupational series;
  4. pay plan, grade, and step;
  5. tenure code; and
  6. service computation date (SCD).

Displaced Federal employees: To be considered CTAP/ICTAP eligible, you must submit documentation verifying your involuntary separation and CTAP/ICTAP status. Please see the OPM Guide to Career Transition for more information.

Veterans: Veteran eligibility documentation (DD-214, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency which will allow you to apply under the (Veterans Opportunity to Work) VOW to Hire Heroes Act of 2011.

Persons with Disabilities: Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits is required.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

How to Apply:

Click on the "Apply Online" button on the upper right side of the page.

  • You must have a USAJOBS account and be logged in.
  • You must have a completed resume. (You may use the Resume Builder in USAJOBS)
  • You must respond to all applicant assessment questions, carefully following all instructions provided.
  • You will be able to upload additional supporting documentation, which may include, but not limited to transcripts, notification of personnel actions (SF-50), certifications and verification of veterans status (SF-15, DD-214)

 
The complete application package, including any additional supporting documents required for this position is due in the National Gallery of Art Personnel Office on the closing date of the announcement by 11:59 PM Eastern Time.


 NOTE: Applicants who cannot apply on-line must request a hard copy application packet from the Agency Contact listed in the vacancy announcement.  Resumes and/or supporting documentation alone will not be considered without the inclusion of a hard copy application packet. The complete package is due no later than 5:30 PM Eastern Time on the closing date of this announcement.

The National Gallery of Art receives many applications for each job.  Each application is reviewed carefully which may take a few weeks.  You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS.

Agency contact information

Staffing

Phone

202-842-6814

Fax

000-000-0000

Email

staffing@nga.gov

Address

National Gallery of Art
4th and Constitution Avenue NW,
Washington, District of Columbia 20565
United States
Learn more about this agency

Next steps

After each step in the recruitment process, your status will be updated in our application tracking system. Once this happens, if you have elected to receive e-mail updates, you will be notified through your USAJOBS registered e-mail address. If you have not elected e-mail updates, you can review your current application status in USAJOBS at any time. Please check that your USAJOBS profile contact information is current and correct each time you apply to a job--this will ensure we are able to contact you as quickly as possible.

In addition to changing your status online, we will send you e-mail notifications at each major step in the process, to include: application received, eligible or not eligible, referred or not referred, selected or not selected.

We expect to make a selection within 30 to 90 days of the closing date of this announcement.  


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.