Summary
These job openings are in the Office of Human Capital and Talent Management (HCTM) at the U.S. Agency for International Development (USAID).
HCTM handles all aspects of personnel activities, from recruitment and workforce planning to policy development, assignment evaluation, promotion, discipline, career development, and retirement policies and programs for the United States Agency for International Development's employees.
This job is open to
Clarification from the agency
All U.S. Citizens - No prior federal service required.
Duties
- Primarily supporting the bureau/office providing funding for the position, manages the full cycle recruitment process for the Crisis Operations Team, engaging in tactical and strategic sourcing to attract, identify, and place top talent.
- Producing a variety of operational Human Resources reports and presentations when called upon to assist with semi-annual performance reporting, quarterly customer service reporting, and monthly and bi-weekly processing quality assurance efforts.
- Developing agency-wide guidance material on the implementation of methods and procedures involving areas that require new or substantially modified work methods or procedures of operational problems or deficiencies.
- Analyzing operational effects of changes in law or regulations; identifying and clarifying problems and issues, and proposing fully researched agency implementation actions.
- Identifying key policy issues and developing operating policies, procedures, and guidance pertaining to the assigned area of Human Resources operations.
- Makes conditional and final offers to selected applicants and performs a variety of tasks such as processing E-VERIFY, executing eOPF requests and pre-suitability processing of candidates for Crisis Operations Selectees.
- Assisting with the development and validation of program assessment tools to gauge the effectiveness of Human Resources operational programs, and maintaining professional relationships with clients to understand the work of crisis operations.
Requirements
Conditions of Employment
- United States Citizenship is required.
- Relevant experience (see Qualifications below).
- Must be able to obtain and maintain a security clearance.
- Males born after 12/31/1959 must be registered with the Selective Service.
- You may be required to serve a two-year probationary period if selected.
- Direct Deposit/Electronic Funds Transfer is required
- These are Testing Designated Positions (TDP's) under the Agency's approved Drug-Free Workplace Program. All applicants selected for this position will be subject to random drug testing once they begin working for the Agency.
- If you select to be considered under Merit Promotion requirements, you must meet the Time-in-Grade requirements before the closing date of this vacancy announcement.
- This vacancy may be used to fill multiple vacancies depending on the needs of the Agency.
Qualifications
Specialized Experience:
GS-09: You need at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 level in the Federal service. Specialized experience refers to full-time work, while part-time roles are considered on a prorated basis. Qualifying specialized experience includes:
- Assisting in the resolution of problems and issues that often involve non-conflicting or incomplete information.
- Assessing situations that are complicated by ambiguous, disputed, conflicting, and/or incomplete data requiring significant reconstruction to isolate issues and/or problems
- Participating in analyzing the effects of change of law and regulations.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
GS-11: You need at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 level in the Federal service. Specialized experience refers to full-time work, while part-time roles are considered on a prorated basis. Qualifying specialized experience includes:
- Proving HR operational support including policy development, HR operational advisory services for at least one functional area (e.g., Recruitment and Placement, Classification, Employee Relations, Performance Management, HR Development, Employee Benefits), using a variety of Human Resources standards and regulations.
- Troubleshooting complex, sensitive HR matters.
- Developing proactive HR solutions to complex management problems.
OR
Education: A Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities, to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 36) by 18. Add the two percentages.
GS-12: You need at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 level in the Federal service. Specialized experience refers to full-time work, while part-time roles are considered on a prorated basis. Qualifying specialized experience includes:
- Researching, interpreting and applying appropriate Federal Laws, regulations, policies and guidelines in at least one functional area (e.g., Recruitment and Placement, Classification, Employee Relations, Performance Management, HR Development, Employee Benefits).
- Identifying, evaluating, and integrating the widest range of considerations into problem solving efforts for serviced organizations.
- Conducting and reporting on analyses of the impact of existing or proposed policy, regulations, and legislation for use in management decision-making.
GS-13: You need at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 level in the Federal service. Specialized experience refers to full-time work, while part-time roles are considered on a prorated basis. Qualifying specialized experience includes:
- Researching, interpreting and applying appropriate Federal Laws, regulations, policies and guidelines in at least two functional areas (e.g., Recruitment and Placement, Classification, Employee Relations, Performance Management, HR Development, Employee Benefits).
- Providing authoritative management advisory services, which includes researching, analyzing and evaluating the issues, determining applicable precedents, recommending innovative methods and strategies to resolve complex integrated human resources problems, and identifying the most effective approach.
- Utilizing human resources data to evaluate programs and assist in updating an organization's policies.
Please note that qualifying specialized work experience may have been gained through a variety of activities, including residence, study, teaching, business or commercial activities, military service, newspaper work, military or civil government activities, missionary or international relief work, or other foreign work experience. Make sure to document your experience thoroughly in your resume.
Experience includes both paid and unpaid activities, such as volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work provides training and experience that can translate directly to paid employment. Qualifying experience, including volunteer experience, that aligns with the duties of this position will be considered.
Education
Please note that this occupational series does not have a minimum education requirement, therefore transcripts are not required during the application process. However, if you choose to substitute education for experience (if allowable), transcripts will be necessary in order to verify your level of education and the courses you have completed.
If you have received your education at a foreign college or university, you may use it to meet the education requirements as long as you can demonstrate that the foreign education is similar to that you would have received in an accredited educational institution in the United States. You must provide such evidence with your application. Find a list of accredited organizations recognized for interpreting foreign education credentials at www.naces.org/members.php.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This vacancy may be used to fill multiple vacancies depending on the needs of the Agency.
Under Merit Promotion (Status Candidates) procedures, we will refer all candidates we rank as Highly Qualified to the hiring manager. They may invite the referred applicants for an interview.
The two-phase assessment process of your application starts with determining whether or not you possess the necessary qualifications, followed by determining if you rate amongst our most qualified applicants. We must emphasize including related experience in the first five pages of your resume; while longer resumes will not be removed from consideration, they will not be given any preferential treatment either. The Subject Matter Expert (SME) will only review the first five pages of an applicant's resume when making their decision regarding an applicant's level of competitiveness.
In the first phase, an SME will review your application against the specialized experience statement for the grade level(s) for which you choose to apply. Only applicants who clearly document experience equivalent to the specialized experience requirements in their resume will move to the second phase. Please note that applicants who copy and paste the specialized experience statements in their resume will be removed from further consideration.
In the second phase, our SME will assess your application against the following competencies to find out which of our three categories (Gold, Silver, or Bronze) you fall into. If considered a Gold category candidate, then you will be referred to an interview panel for further consideration. The competencies are:
- Administration and Management
- Customer Service
- Decision Making
- Leveraging Diversity
- Communication
Please keep in mind that SMEs can only base their evaluations on what is documented in your resume and cannot guess on your level of experience or quality of skillset mentioned. To limit any potential bias during this process, we highly encourage all applicants to carefully review the requirements noted in the announcement prior to submitting applications so they can thoroughly list any related skills or experiences that satisfy the specialized experience requirements as well as competencies listed.
Required Documents
To apply for this position, you need to prepare a complete Application Package including:
- Resume: Your resume should detail your name, work schedule, dates of employment (month/year), hours worked per week, and duties performed. Review "What should I include in my federal resume?" for guidance on developing an outstanding federal resume.
- Supporting Documents: Your application package must include:
- Cover Letter (optional)
- Veterans Preference Documentation (if applicable)
- Schedule A Eligibility Letter (if you are applying as a Schedule A candidate)
- If you are a current Federal employee and choose to have your application considered under Merit Promotion procedures, you must submit the most recent copy of your SF-50 (Notification of Personnel Action); your document must reflect grade, step, tenure code "1" (Career) or "2" (Career-Conditional), and type of position occupied.
- CTAP/ICTAP Eligibles: Must submit a copy of the appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a direct reassign or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record of at least "fully successful" (Level III) or equivalent, along with your application/resume package.
- If this position requires proof of higher education, you must submit a copy of your official or unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and the quarter and semester hours earned. You may use education completed in foreign colleges or universities to meet the requirements. Please refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information. Please be advised that an official transcript will be required if you are selected for the position.
Agencies must obtain prior approval from OPM for current or recent political appointees to be appointed to competitive or non-political excepted service positions at any level under title 5, United States Code. If you have served as a Schedule A, Schedule C, or Non-career SES employee in the executive branch within the last five years, you must disclose it to the Human Resources Office and submit an SF-50 if you are currently or were formerly a political appointee.
To be considered for this position, make sure to submit all required documents when you apply. Missing documents will make your application incomplete and you won't be considered for the job. Please double-check that you've included everything before you hit the submit button, as you won't be able to update your application once you've submitted it.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To ensure you are successful, follow the below steps to submit your application:
- Review the vacancy announcement to ensure that you meet all the necessary qualifications and requirements. Pay close attention to the Major Duties and Requirements sections of the announcement, where you will see the areas upon which an Subject Matter Expert will evaluate your application.
- Create or upload your resume on USAJOBS. You can also create and save multiple versions of your resume to apply to different jobs.
- Click the "Apply" button on the vacancy announcement to apply online. You'll be redirected to our USAID Applicant Tracking System.
- Answer some eligibility questions online. Make sure to read and answer the questions carefully, so you don't miss anything important.
- Upload any required supporting documents, such as transcripts, licenses, or certifications, to your application.
- Before submitting, double-check that all required fields are completed and all necessary documents are included.
Make sure to submit your application by 11:59 pm (EST) on the closing date of the announcement. If you need help submitting your application or you have an issue, please contact our human resources office at least two business days before the closing date. If we approve your request for an alternative application method, we'll let you know. Please note that we cannot accept alternative requests after the closing date.
Next steps
Thank you for submitting your application for the open positions. After the cutoff dates below, all applications received up to that date will be reviewed. The most highly qualified candidates will be referred to the hiring manager for consideration.
If your application is referred, the hiring manager will review your application and determine whether to invite you for an interview. If you are not selected, your application will remain on file for possible consideration for future vacancies for up to four months.
Note that due to the large volume of applications we receive, only candidates who meet the minimum qualifications and are highly qualified will be contacted. We appreciate your interest in this position and thank you for considering a career with us.
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