Information Technology Specialist ( System Analysis) Job in Washington, DC

Vacancy No. DE-12385743-24-DAH Department Justice, Office of the Inspector General
Salary $117,962.00 to $153,354.00 Grade 13 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 4/22/2024 Close Date 5/6/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Job Description (Please follow all instructions carefully)

Summary

The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. The OIG's IT Division offers advanced and entry-level opportunities to Software Application Developers, Cloud and Network Engineers, Security Specialists, Project Managers and Customer Support Technicians. This posting is to fill a position on the Software Development team, providing application support for OIG.

Duties

As an IT Specialist ( System Analysis) at the GS-2210-13 you will be responsible for, but not limited to:

  • Serving as an OIG System Engineer for all electronic discovery applications (Relativity, LAW, Concordance, IPRO,
    CaseMap Suite, EnCase). Tests, debugs, evaluates, troubleshoots, maintains upgrades to
    hardware/software; contacts vendors and support when necessary to create specialized solutions and
    solves high level issues; trains other IT staff on fault resolution and maintenance of these applications.
  • Performing eDiscovery functions in alignment with the Electronic Discovery
    Reference Model (EDRM) framework and standard including data collection, data processing, data
    review, production, and presentation.
  • Providing expert advice, assistance, and technical support to Divisions' various systems such as Relativity,
    Concordance, IPRO, CaseMap, EnCase, and electronic discovery processing tools supporting
    investigations and reviews
  • Advising on proper hardware and software specifications and
    requirements to support the system. Manages all aspects of system, to include integration into the
    existing network architecture and requisite data backup and restore capabilities.
  • Developing and updates customer policies and procedures to ensure
    appropriate responses to future incidents of a similar nature.
  • Resolving issues related to the delivery of services. Keeps abreast of changes in customer mission requirements through interaction with management in customer organization. Initiates service modifications to meet changing requirements.
  • Maintaining liaison as it relates to handling electronic discovery and document management issues with
    other federal agencies, the computer industry, etc. through participation in various meetings, training,
    seminars, and conferences.

Requirements

Conditions of Employment

  • You must be a U.S. Citizen or National.
  • You must be able to obtain and maintain a security clearance.
  • You must be registered for the Selective Service, if applicable.
  • You must successfully pass and are subject to random drug screenings.
  • You must meet all qualification requirements by the closing date of this announcement.
  • You may be subject to a probationary period.

Qualifications

Basic Requirement
  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience GS-13: To qualify for this position at the GS-2210-13 grade level, you must have one year of specialized experience equivalent to the GS-12 grade level obtained in the federal government. (Specialized experience is paid or unpaid experience that has equipped you with the specific knowledge, skills, and abilities to perform the position's duties successfully). Examples of specialized experience include such duties as:
  1. Document management and investigative /litigation support technologies.
  2. Knowledge of advanced computer tools and analytical techniques,
    including the use of databases, spreadsheets, and data mining applications
    to organize, analyze, and present data.
  3. Designing physical data models that describe the structure for data storage,
    data indexing, data manipulation, and data retrieval applications.
  4. Applying database management concepts, principles, and methods.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade level (or equivalent) by the closing date of this announcement. This vacancy may be used to fill other similar and/or comparable positions throughout the agency within the stated duty station.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information

DOJ EEO Statement/Policy: http://www.justice.gov/jmd/eeos/08-eeo-policy.pdf
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. You will be evaluated through the following assessment process:

USAHire Assessment: Applicants will be required to complete a USAHire Assessment. This assessment is online and measures the following competencies:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Oral Communication
  • Problem Solving
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Writing Communication
. You will not be considered for the position if you score below the cut score or fail to complete the USAHire assessment.

Resume Review: Your resume will be reviewed to determine your technical qualifications. Applicants found to meet the requirements will be eligible to proceed to a qualifying interview.

Qualifying Interview: Applicants who pass the resume review will be assessed via an interview.

For Category Rating: At the conclusion of the assessment process, qualified candidates will be placed into one of three categories. Qualified, Well Qualified and Best Qualified.

Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates proficiency in the Competencies. (This category must be met to be considered under ICTAP procedures)

Well Qualified = Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies as determined by the job analysis.

Best Qualified Category = Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and excels in the Competencies. The category assignment is a measure of the degree in which your background matches the competencies required for this position.

The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12385743

If you are found to be among the top candidates, you will be referred to the selecting official for further employment consideration.

Required Documents

  • Resume showing relevant experience. Your resume showing relevant experience and dates the experience was obtained. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. (A cover letter is optional).
  • Veterans' Preference documentation (if applicable)
    • If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.
    • If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference click here.
  • Schedule A documentation (if applicable)
    • DOJ welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department.
  • Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated best qualified (90) and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

The complete Application Package must be submitted by 11:59 PM (EST) on 05/06/2024 to receive consideration.

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

  1. To begin the application process, click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation.
  3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
  4. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
  5. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements)
  6. Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Darrell Hemsley

Address

Information Technology Division
950 Pennsylvania Ave NW
Washington, DC 20530
US
Learn more about this agency

Next steps

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).

Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.