Summary
Salary: Please note that the salary is dependent on the officer's rank, years in service, and location of duty station.
Clarification from the agency
Applicants must be either USPHS Officers or new Call to Active Duty (CAD) candidates.
Duties
As the TPSU Program Manager, the incumbent will directly support the TPSU unit chief, manage programs, and closely coordinate with the TPSU emergency management specialist to manage and implement programs related to emergency planning and response. The incumbent will manage the IHSC ICE Credentials Program and coordinate IHSC's participation in the biennial Self Inspection Program. The incumbent manages IHSC Headquarters emergency communications; prepares Headquarters staff for contingency operations at the Potomac Center North location; and supports IHSC Response Group (IRG) responder readiness. These duties include, but are not limited to: developing policies, plans, and resources; developing and delivering training and exercises; evaluating and continually improving processes; and developing and using electronic tools and systems. The incumbent will routinely liaise and coordinate with leaders and staff across all IHSC divisions and units, and support IHSC contributions to other ICE programs as needed.
DUTIES AND RESPONSIBILITIES
- Develops detailed plans, tasks, milestones, and schedules to ensure proper sequencing of events and tracking processes and costs throughout the life cycle of assigned programs and projects.
- Reviews programs/projects to determine how to accomplish them with minimal disruption to stakeholders and mission operations, while maintaining timely results and quality customer service.
- Collaborates with, and maintains productive interactions with staff; reports on status and progress of work accomplished to date; and monitors work in progress.
- Plan and initiate a comprehensive evaluation system to review and analyze program performance, effectiveness, and costs; ascertain appropriate actions required to maintain or improve programs. Establish program objectives and measures; tracks and reports progress. Mitigates or corrects problem areas.
- Directly manage and operate programs. Liaise with ICE and ERO program counterparts, address IHSC equities, and coordinate IHSC contributions.
- Manage the IHSC ICE Credentials Program.
- Coordinate IHSC contributions to the ICE Self-Inspection Program.
- Promote and foster IHSC emergency preparedness and response, in close coordination with TPSU emergency management specialist and TPSU unit chief. Duties involve policies, plans, training, exercises, evaluation, reporting, and records management.
- Manages IHSC Headquarters emergency communications. Primary officer to facilitate emergency alerts using the ICE Enterprise Notification System (ENS). Supports division and unit leaders manage, maintain, and use the Headquarters Recall and Accountability Roster.
- Prepare Headquarters staff for contingency operations at the Potomac Center North location, in accordance with ICE and IHSC Occupant Emergency Plans (OEP). Coordinate OEP accountability officers.
- Supports IHSC Response Group (IRG) and responder readiness requirements.
- Maintain, exercise, and evaluate IHSC emergency preparedness and response plans.
- Supports TPSU and IHSC emergency response during actual events.
- Support the TPSU chief.
- Contribute to TPSU strategic initiatives and annual business plan goals.
- Assist in planning and implementing special projects, as needed.
- Makes recommendations for action when an adjustment or a different course of action is necessary.
- Other duties as assigned.
Conditions of Employment
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation.
- You must successfully pass a drug screen.
- Males born after 12/31/59 must certify registration with Selective Service.
- Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
- Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
- You MUST be a USPHS Commissioned Corps Officer (PHS Officer) or Call to Active Duty (CAD) candidate in order to apply for this position. Civilian employees are NOT eligible for this position.
Qualifications
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
1. A Master's Degree or higher related to nursing, healthcare administration, or health sciences from an accredited institution plus a minimum of five years of project management experience. Of the total professional experience, officer must possess at least three years of leadership, management, or administration experience.
2. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
3. Minimum of two years of professional experience working in policy development and experience in national program development and implementation.
4. Ability to analyze and effectively communicate and report collected data, synthesize lessons learned, and develop mitigation strategies or corrective actions.
5. Ability to assess, plan, organize, and complete multiple tasks and responsibilities simultaneously.
6. Ability to independently perform the functions/duties listed above, where applicable, with minimal to no supervision.
7. Ability to communicate effectively in both written and oral formats to perform the functions/duties listed above.
8. Maintain high degree of independence, initiative, and follow through on a wide range of sensitive, complex, and program issues.
9. Requires a broad and extensive knowledge of the IHSC health care system, program principles, missions and functions and applicable correctional health care standards.
10. Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.
11. Knowledge of, and proficiency in, common Microsoft Office Programs, specifically Microsoft Word, Excel, Outlook, and SharePoint.
PHYSICAL DEMANDS
1. Sitting and/or standing for extended periods of time [6-8 Hours].
2. Duty hours outside core business hours, such as evenings and/or weekends.
3. Performing repeated bending motion.
4. Average manual dexterity for computer operation.
MEMORANDUM OF AGREEMENT
U.S. Public Service Commissioned Corps officers are detailed to Department of Homeland Security as described in a Memorandum of Agreement.
SUPERVISORY CONTROLS Incumbent reports to the unit chief, Tasking and Program Support Unit.
Assignments are usually of a long-term, recurring or broadly defined nature. Officer plans, and organizes own work, determines sequence of assignments, selects and develops methods and seeks assistance from experts, stakeholders, and leadership only as needed. The unit chief reviews work to provide input and guidance and to ensure attainment of objectives.
Guidelines may be applicable to some but not all parts of assignment and may contain some inconsistencies and is partially unconfirmed. Selection and adaptation from available possibilities involving a moderate amount of modification and innovation are required.
The officer uses judgment in interpreting and adapting guidelines such as PHS policies, regulations, precedents, and work direction for application to specific cases. The officer analyzes results and recommends changes in guidelines and program policies. Innovations and modifications to accepted procedures must be approved and clearly documented.
The officer keeps the supervisor informed of the status on projects and consults with him/her on any significant problems encountered.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes:
U. S. Public Health Service Officers
- A copy of your certificate of investigation (located in your eOPF).
- Cover letter, please include location preference here.
- Three professional references (i.e., name, title and contact information).
- CV (e.g., relevant experience, education, training).
- *Three most recent Commissioned Officer Effectiveness Reports (COER).
- Licensures, degrees, certificates.
- Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
- Optional. For IHSC PHS officers, IHSC Recruiting encourages applicants provide a copy of your current service remaining requirement agreement.
New Call to Active Duty
- Cover letter, please include location preference here.
- Three professional references (i.e., name, title, and contact information)
- CV (e.g., relevant experience, education, training)
- Licensures, degrees, certificates
- U.S. Public Health Service - Appointment Board Decision Letter/Email.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 11/16/2024.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
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