Senior Operations Manager Job in Washington, DC

Vacancy No. COC-2024-0002 Department District of Columbia Courts
Salary $139,395.00 to $181,216.00 Grade 14 to 14
Perm/Temp Permanent FT/PT Full-time
Open Date 5/8/2024 Close Date 5/22/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Job Description (Please follow all instructions carefully)

Summary

This position is located in the Clerk of the Court's Office for the Superior Court of the District of Columbia. The position operates under the general supervision of the Deputy Clerk of the Superior Court. The incumbent is responsible for assisting with administrative functions and the oversight and coordination of projects and initiatives of Superior Court operations.

This job is open to

Clarification from the agency

United States Citizens or individuals lawfully admitted for permanent residency or authorized by the United States Citizenship and Immigration Service to work in the United States.

Duties

Brief Description of Duties:

As the Senior Operations Manager, the incumbent is responsible for performing the following primary duties:

  • Assisting in the daily operations of the Superior Court
  • Developing court operations improvement programs; providing project management assistance regarding program goals and implementation strategies
  • Researching, evaluating, planning, developing, and implementing projects and programs to accomplish Court objectives
  • Reviewing proposed personnel actions for procedural conformity and substantive fairness, and drafting final actions for the Clerk of the Court; providing advice to division directors and managers on Court personnel actions
  • Assisting with the maintenance and assignment of chambers and courtrooms to judicial officers
  • Coordinating and overseeing judicial investitures and other ceremonial and special functions
  • Preparing the annual budget for the Clerk of the Court's Office and reviewing budget request from the operating divisions
  • Conducting formal or informal interviews, studies and/or surveys to gather information about operations, programs, and projects; Responding to inquiries, survey and study requests from external agencies or legal associations
  • Analyzing the impact of proposed court rules on specific court policies, procedures and programs

Requirements

Conditions of Employment

  • This position is an Excepted Service appointment.
  • Background and security investigation are required.

To qualify for this position, you must submit the following:

  1. Resume
  2. Completed Vacancy Questionnaire
  3. Documentation /Proof of Education (e.g. copy of college transcript or degree)
  4. Writing sample - not to exceed five pages
  5. List of professional reference


All required documentation must be received by the closing date of the announcement.

Qualifications

Minimum Qualifications:

Bachelor's degree in court, judicial, business or public administration, criminal justice, human resources management, or other relevant field.  Three (3) years of experience leading, developing, planning, and/or evaluating programs and at least three (3) years of experience managing and supervising people in a public service agency, court system or legal environment.  

Graduation from the DC Court's Management Training Program may be substituted for one (1) year of supervisory experience. You must provide documentation of your management training (i.e. copy of certificate) with your application.

Possess the ability to research; demonstrate diplomacy and deference when interacting with others and proficient written and oral communication skills.  A writing sample must be attached.

The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

Education

To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment.  You can verify your education here: http://ope.ed.gov/accreditation/.  

Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Additional information

This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.

Please note there is a mandatory one year probationary period for all non-judicial new employees.

All required information must be received by the vacancy announcement closing date.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

This is not a federal position.

The District of Columbia Courts is an independent agency of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs:  Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.

Please click on the following for more information about these benefits:

http://www.opm.gov/Insure/health/enrollment/new_employees.asp

The DC Courts leave policy is as follows:

Annual Leave:  New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.

Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the minimum qualification requirements.  Answers submitted in the questionnaire must be supported on your resume.

Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.


You may preview questions for this vacancy.

Required Documents

To qualify for this position, you must submit the following:

  1. Resume
  2. Completed Vacancy Questionnaire
  3. Documentation /Proof of Education (e.g. copy of college transcript or degree)
  4. Writing sample - not to exceed five pages
  5. List of professional references

All required documentation must be received by the closing date of the announcement.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.

Agency contact information

G. Brandon

Address

District of Columbia Courts
Moultrie Building
500 Indiana Avenue, NW
Washington, District of Columbia 20001
United States
Learn more about this agency

Next steps

Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. If a writing test or other testing is required, qualified candidates will be notified of testing dates and times via e-mail. All applicants will be notified of the final outcome.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.