Summary
The position is located in the Facility Operations Section, Facility Services Division, Integrated Support Services Directorate, Chief Operating Officer.
The position description number for this position is 232333.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
This is a supervisory, non-bargaining unit position.
Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
This job is open to
Clarification from the agency
Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.
Duties
The Manager works under the general supervision of the Chief, Facility Services who provides broad policy guidance, and direction. Incumbent is responsible for the overall daily leadership and direction of Facility Operations under Facility Services.
Program responsibilities include customer oversight of 4 million square feet of real property on Capitol Hill and an additional 1.5 million square feet of real property off campus, to include General Services Administration (GSA) leased facilities and decentralized Federal property. Incumbent leads the collaborative activities of other Facility Services sections, Architect of the Capitol (AOC), GSA and other agencies to resolve building operational concerns. Incumbent ensures that safety and operational facility services are carried out responsibly and efficiently and in full accord with all Library governing laws, policies, and regulations.
The Manager operates with an extensive degree of independence of decision and action with complete responsibility and accountability for carrying out duties and assignments on his/her own initiative. Incumbent's completed work is reviewed and evaluated in terms of overall effectiveness in achieving the goals of soundness of overall approach, conformance with controlling management policies, thoroughness, quality of results, and timeliness of completion. Independently conducts a variety of analytical and evaluative studies and projects to assure desired objectives. Organizes and manages multiple separate subordinate projects that are concurrently executed.
Supervises employees performing work at the GS -13 and WS -7 levels and below; as well as multiple seasonal and temporary staff. Provides administrative and technical supervision necessary for accomplishing a variety of work requirements. In conjunction with the Chief of Facility Services, acts as the liaison officer between the Library of Congress Building occupants for the purposes of employee environmental health, safety and comfort and preventative maintenance along with the AOC, GSA, and other facility oversight entities. Sets priorities and prepares schedules for completion of work assignments. Using the demand work order systems and Computer Aided Facility Management (CAFM) systems and automated tools, assigns work to be accomplished by subordinate supervisor(s) and facility specialists. Plans most efficient use of equipment, materials, and employees in terms of workload and target completion dates. Makes decisions on work issues in conjunction with subordinate supervisors and specialists under direct supervision.
Incumbent contract oversight includes, but is not limited to, multiple facility leases, custodial services for on-campus and off-campus facilities, food services and food vending at multiple locations, pest control, preventative maintenance plans, facility assessment, recycling, trash removal and building quality assurance teams. Incumbent analyzes and assesses contractor effectiveness for long-term, extensive technical service contracts, cost type and/or performance based contracts, such as monitoring the status of contract performance or progress, and approval of payments. Develops Statements of Work, Independent Government Estimates, Sole Source Documentation, and other contract related work, coordinates with the assigned Contracting Officers to ensure contract compliance and operational effectiveness of contractors. Serves as Contracting Officer's Representative (COR) or oversees multiple CORs activities for contracts assigned. Monitors contractor activities through evaluation meetings between contactor and senior Library leadership, personal contact and review of subordinates' reports to ensure compliance with technical, financial, delivery, and other terms of the contract. Prepares memorandums, letters, and correspondence for distribution to designated personnel.
Independently identifies and addresses long-range needs, issues, or questions affecting the overall facility maintenance strategies of the Library. Analyzes and develops new repair and modification techniques, criteria, and information required for changes in programs affecting Library occupied or leased buildings. Represents Facility Services in meetings with top Library Officials, the AOC and GSA for the purpose of discussing and resolving work requests related to the occupants and needs of the Library's Capitol Hill Campus, Ft Meade and Culpeper campuses, Taylor Street, Cabin Branch and Landover sites, and other leased and occupied facilities.
Requirements
Conditions of Employment
Conditions of Employment
The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: https://www.loc.gov/static/portals/careers/documents/loc_supervisor_core_competencies.pdf
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Ability to supervise and lead a diverse workforce.**
Ability to provide management and contractor oversight to facility maintenance, operations and custodial service programs.**
Ability to develop and maintain effective working relationships in overall facility management.**
Knowledge of the federal procurement process.**
Ability to use innovative thinking and analytical methods to evaluate facility requirements.
Ability to plan and manage projects.
Ability to communicate effectively other than in writing.
Education
Undergraduate and Graduate Education: Major study -- engineering, industrial arts, property management, or business administration.
or
Experience
Specialized Experience (for positions above GS-5): Examples of qualifying specialized experience include:
- Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations, including planning maintenance activities, and developing preventive maintenance programs.
- Conducting surveillance activities over construction and maintenance operations performed by a variety of private contractors, including reviewing project plans and specifications for workability, informing contractors of construction and reporting requirements, and supervising operations for conformance with project plans.
- Performing maintenance or construction work, including estimating material and labor costs for a variety of construction or maintenance projects (such as construction or maintenance of brick, frame, structural steel, reinforced concrete, and other type structures ranging from one- or two-story buildings to larger structures), directing actual work operations, and maintaining appropriate contacts with the organization funding the project.
You must submit a legible copy of your college/university transcripts to your online application. Unofficial transcripts are acceptable at the time of application. Official transcripts will be required if selected. Failure to submit the required legible documentation at the time of application will result in disqualification of your application.
Foreign Education – Education completed outside the U.S. must be deemed equivalent to conventional/accredited U.S. education programs to be acceptable for Federal employment. If your college/university is outside the U.S., your transcripts must be accompanied by a report from a credential evaluation service that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credentials Evaluators (AICE). Failure to submit a foreign education evaluation report will result in disqualification of your application.
HOW YOU WILL BE EVALUATED:
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview.
The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview.
The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Merit Selection Plan.
You may preview questions for this vacancy.
Required Documents
Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.
Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov, no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
Next steps
Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.
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