Summary
This position is located in the Clerk's Office of the United States District and Bankruptcy Courts for the District of Columbia. The Systems and Network Administrator provides day-to-day operational support for Microsoft, Cisco, and VMware based information technology infrastructure, including Windows servers and Active Directory.
Clarification from the agency
A Moderate Risk Background Investigation (MBI) is required.
Duties
The incumbent ensures effective and efficient server maintenance and operations workflow and practices to help improve availability and performance of systems and dependent environments. The incumbent reports directly to the Director of Information Technology.
Situational telework may be available; however, this is not a full-time telework position.
The duties include, but are not limited to the following:
- Monitor system and network performance, analyze, isolate, and solve complex system and network problems.
- Perform software and hardware installations, updates, upgrades, and configurations/reconfigurations.
- Develop expertise and prepare instructions to train users on new technologies.
- Perform administrative support and troubleshooting of Microsoft Office 365, Active Directory, and Group Policy.
- Participate in and support vulnerability assessment and mitigation.
- Participate in the development, testing, and implementation of disaster recovery procedures for all automated information systems.
- Perform local and remote access support and troubleshooting.
- Research and make recommendations in all areas of automation needs.
- Maintain and support the Court's local area networks, storage devices, physical and virtual environments.
- Ensure all systems are configured, maintained, and operated to meet local and national standards.
- Perform helpdesk related duties and provide on-call support.
- Perform other duties as assigned.
Conditions of Employment
United States citizenship is required for consideration for this position.
Employees are required to adhere to the Code of Conduct for Judicial Employees.
Employees of the United States District and Bankruptcy Court for the District of Columbia are excepted service appointments. Excepted service appointments are "At-Will" and can be terminated with or without cause by the court.
Employees are required to use the Electronic Funds Transfer (EFT) for payroll deposit.
The selected candidate will undergo a background check and a Moderate Risk Background Investigation (MBI). This is a five-year background investigation with five-year periodic updates.
Selection will be made consistent with the provisions of the Equal Employment Opportunity Plan adopted by the United States District and Bankruptcy Courts for the District of Columbia.
Qualifications
Required Education and Experience: The successful candidate must possess a bachelor's degree from an accredited college or university in information technology or a field closely related to the subject matter of the position.
To qualify for the CL-27, the candidate must also possess a minimum of two years of specialized experience.
To qualify for the CL-28, the candidate must also possess a minimum of two years of specialized experience or the completion of a master's degree or two years of graduate study (27 semester or 54 quarter hours) in an accredited university in a field closely related to the subject matter of the position.
Specialized Experience: Progressively responsible experience that is in, or closely related to, the work of the position that has provided the particular knowledge, skills and abilities to successfully perform the duties of the position.
Preferred Experience: The ability to communicate effectively both orally and in writing is critical. Must have excellent interpersonal skills and be able to effectively communicate with technical support staff and non-technical users. Must be able to maintain complete and highly accurate records and files.
Excellent organizational skills, the ability to respond to requests on short notice, and the ability to manage multiple tasks and stringent deadlines are essential.
Must exercise good judgment, flexibility, and initiative.
Education
The successful candidate must possess a bachelor's degree from an accredited college or university in information technology or a field closely related to the subject matter of the position.
You will be evaluated for this job based on how well you meet the qualifications above.
See the Qualifications and Conditions of Employment sections.
Qualified individuals for this "At-Will" position must submit the following:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applications may be mailed or hand delivered to:
United States District and Bankruptcy Courts
Attn: Human Resources (2024-04)
333 Constitution Avenue, NW, Room 2712
Washington, DC 20001
Or via e-mail to: DCD_HumanResources@dcd.uscourts.gov
For questions, please contact the Human Resources Department at 202-354-3200. For a full list of vacancies, please see our website: https://www.dcd.uscourts.gov/employment.
Next steps
Failure to submit a complete and signed cover letter, AO-78, and resume will result in immediate disqualification. Description of Work section of the AO-78 must be completed to include salary information. Indicating "see resume" is not acceptable. Incomplete and/or unsigned applications will not be considered, returned or retained. Only applicants selected for an interview will be contacted and must travel at their own expense. One application per candidate will be accepted for this announcement. Applicants for Vacancy Announcement 2023-01 need not reapply.
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