Summary
This position is located in the District of Columbia Superior Court, Special Operations Division, Quality Management Unit (QMU). The Special Operations Division has administrative oversight for the Tax Division and provides specialized services to litigants, the public, and court operations. The Administrative Analyst is responsible for providing program, financial and administrative support to the work of the Quality Management Unit.
This job is open to
Clarification from the agency
United States Citizens or individuals lawfully admitted for permanent residency or authorized by the United States Citizenship and Immigration Service to work in the United States.
Duties
Brief Description of Duties:
- Assists the Management and Program Analyst with monitoring and recording caseload activity and performance measures.
- Assists with identifying and correcting case, juror, and interpreter/translator management system errors impacting performance targets.
- Reviews and validates caseload, case and financial activity, and other performance reports for approval by the Management and Program Analyst.
- Assists with focused data cleanup and research projects.
- Provides recommendations for process improvements or other changes toward creating efficiencies.
- Supports the training efforts on case errors, caseload activities, business intelligence reporting, and division performance measurement.
- Provides ad hoc support to offices within the Special Operations Division as required to manage caseloads, quality assure case and financial activity, and other duties.
- Serves as the backup with timekeeping and other administrative tasks in the Office of the Director.
- Provides support with reconciling funds collected for preparation of the daily bank deposit and verifies juror debit card funding as needed.
- Responds to telephone and in-person inquiries from the public, Court staff, judicial officers, law clerks, and attorneys and refer parties for appropriate further information or processing.
Requirements
Conditions of Employment
- Background and security investigation are required.
- A probationary period of one (1) year must be successfully completed.
To qualify for this position, you must submit the following:
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree)
4. List of three (3) professional references
All required documentation must be received by the closing date of the announcement.
Qualifications
Minimum Qualifications: High school diploma or GED plus five (5) years of administrative experience in court, legal or office environment.
Excellent verbal and written communication skills.
Ability to analyze processes and data.
Education Substitution:
An associate's degree plus three (3) years of administrative experience in a court, legal, or office environment.
Bachelor's degree plus one (1) year of administrative experience in a court legal or office environment.
Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts is required. If you are selected for the position, a criminal history records check will be conducted.
The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.
Education
To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/.
Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
This is not a federal position.
The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.
Please click on the following for more information about these benefits:
http://www.opm.gov/Insure/health/enrollment/new_employees.asp
The DC Courts leave policy is as follows:
Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.
Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.
In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the minimum qualification requirements. Answers submitted in the questionnaire must be supported on your resume.
Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered. You may preview questions for this vacancy.
Required Documents
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or diploma)
4. List of three (3) professional references
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.
Next steps
Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.
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