Requirements
Conditions of Employment
This opportunity is also open to Status Candidates under Announcement 24-CFPB-243-MP. Please refer to that announcement for details on open period, eligibility, and how to apply.
Key Requirements:
- Must be U.S. Citizen or U.S. National
- A one year probationary period may be required.
- A one year supervisory or managerial probationary period may be required. .
- Public Trust - Background Investigation will be required.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Obtain and use a Government-issued charge card for business-related travel.
- File a Public Financial Disclosure Report (OGE Form 278e) within 30 days of appointment and annually from then on.
Qualifications
Applicants must meet the following requirements by the closing date of this announcement.
To qualify for this Executive-level position, you must have substantial specialized experience, which is defined as:
- Experience with federal fair lending and anti-discrimination laws; AND
- Experience using advanced technologies and artificial intelligence in credit decisions, access to credit, and/or emerging credit products; AND
- Experience employing continuous process improvement to ensure people, processes, and technology are aligned and incorporated into an organization's mission; AND
- Experience reviewing and evaluating organizational programs for the purpose of asserting their effectiveness against overall organizational goals and objectives, as well as experience designing and implementing program improvements to enhance organizational performance.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.
Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, A (highest quality category), B (middle quality category), or C (minimally qualified category), depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.
Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
If you are a displaced or surplus Federal employee (eligible for the
Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score in the middle category or better to be rated as "well qualified" to receive special selection priority.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Rating:
If you are found minimally qualified, you MUST submit a separate, concise narrative (no more than 5 total pages), that addresses your experience applying the four Executive Competencies below to manage and achieve the goals of your organization(s). The Executive Competencies are:
- Modeling Inclusive Communications and Relationships - Delivers communications clearly and tactfully and demonstrates respect in interactions; sets the expectation that staff interact with others in a respectful, collaborative, and inclusive manner and broadly solicits and incorporates input from others; builds relationships with a range of diverse others; works collaboratively and seeks to identify mutually acceptable approaches; and, manages conflicts.
- Developing Team and Organizational Capability - Coaches and mentors staff; supports staff development; solicits feedback to improve own performance and pursues professional development; identifies and applies lessons learned; builds capacity to work across cultural differences; adapts style to work with diverse team members; identifies ideas and approaches that support improvement; and, manages change efforts.
- Managing and Inspiring High Performance - Manages employees in a fair manner while defining clear work expectations aligned with goals; plans and delegates work in alignment with team member skills and provides assistance, direction, constructive feedback, and support to staff; monitors progress and deadlines, ensuring work quality, responsiveness, and timeliness; contributes to team efforts and shares credit for accomplishments; and, adheres to performance management guidelines.
- Managing Quality Results - Provides work that is responsive to stakeholder or mission requirements and collects and acts on feedback/data to improve quality, efficiency, or responsiveness. Anticipates stakeholder needs and proactively addresses them to resolve concerns and balances stakeholder requests against capacity.
Your Executive Competencies narrative should include where and when the qualifications were obtained, and the organizational setting in which the experience was acquired (e.g. organization size, level, and assigned fiscal resources). A panel of Subject Matter Experts (SMEs) will assess each applicant's Executive Competencies narrative to determine best qualified applicants for the position.
An Assessment Specialist from the Bureau's Office of Human Capital will email you at the email address associated with your USAJobs account and you will have at least 48 hours to submit your Executive Competencies narrative back to the
CFPB_Assessments@cfpb.gov inbox. It is advised to routinely check your "junk mail"/SPAM folders within your email to ensure you do not miss an email from the Assessment Specialist.
You may request reasonable accommodation to complete the Executive Competencies narrative through your Assessment Specialist. Alternatively, you may submit your Executive Competencies narrative with your application by attaching your Executive Competencies narrative under the 'cover letter' or under a 'Narrative Response' attachment category link before submitting your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
Required Documents
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
See our tips on the application process and printable checklist to ensure each step of the application is completed.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
The Consumer Financial Protection Bureau has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
You may be entitled to a reasonable accommodation as part of the job application process if you need one due to a disability, pregnancy; childbirth; or related medical conditions, or religion. Learn more about reasonable accommodations.
If you applied for a job at CFPB and think you may have been subjected to unlawful discrimination related to your application, you have rights. Learn more about raising an Equal Employment Opportunity (EEO) issue.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
-Log into your USAJOBS account (
USAJOBS Login), all of your applications will appear on the Welcome screen
-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.
For more information regarding the job and applicant status, please refer to
https://www.usajobs.gov/Help/how-to/application/status/ If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's
Go Government website.
To preview the assessment questionnaire:
https://apply.usastaffing.gov/ViewQuestionnaire/12567570
Next steps
Once the online application is submitted, you will receive an acknowledgement email that your submission was successful. We will review your résumé and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.