Duties
The Deputy Clerk will be expected to perform the following duties in a timely and competent manner; exercise sound judgment; work independently and cooperatively; and communicate in a clear and courteous manner.
• Greets customers, provides basic information, and shares relevant resources.
• Responds to inquiries regarding procedural information about cases, proper completion of court forms, and court rules, procedures, and processes.
• Answers incoming phone calls and responds to chat line, video and email inquiries as assigned and where appropriate.
• Monitors cases from initiation to final disposition in accordance with established procedures and designated timelines.
• Receives and processes initial and subsequent filings in accordance with applicable business processes and standard operating procedures, routes filings to appropriate office or work queue.
• Reviews, enters, and updates data in the Superior Court case management system to ensure accuracy, efficiency, and consistency in compliance with time standards.
• Assists in maintaining court calendars by scheduling hearings according to procedures and processes.
• Administers oaths and affirmations in accordance with established procedures and processes.
• Manages case dockets including monitoring overdue or missing documents, files, exhibits, or records.
• Opens, reviews, sorts, and processes or distributes incoming mail, processes outgoing mail.
• Processes checks, money orders, and electronic or cash payments or fees and prepares financial transaction receipts; Prepares end of day report and balances daily receipts to ensure correct reporting.
• Reviews judicial orders to ensure that instructions to the Clerk’s Office are carried out appropriately.
• Prepares correspondence, forms, or other documents such as notices, orders, certificates, warrants, and writs in the appropriate format, style, and content as established by business processes and standard operating procedures.
• Creates and certifies copies of the official record in all matters where certification is necessary.
• Performs special assignments, projects and other duties as assigned; and
• Provides coverage for other divisions and offices as needed.
Requirements
Conditions of Employment
- A background and security investigation is required.
- A probationary period of one (1) year must be successfully completed.
To qualify for this position, you must submit the following:
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree)
4. List of three (3) professional references
All required documentation must be received by the closing date of the announcement.
Qualifications
MINIMUM QUALIFICATIONS FOR GRADE 6: High-School Diploma or GED plus two (2) years of clerical or administrative experience court, legal or office environment. You MUST provide documentation of education or your application will not be considered.
Attention to detail and the ability to multi-task are required.
Proficient in the use of technology, including Microsoft Office Suite and Adobe are required.
Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required. If you are selected for the position, a criminal history records check will be conducted.
The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.
Education
To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/.
Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
This is not a federal position.
The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.
Please click on the following for more information about these benefits:
http://www.opm.gov/Insure/health/enrollment/new_employees.asp
The DC Courts leave policy is as follows:
Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.
Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.
In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.