Summary
Department of the Interior structures its SES positions into categories to determine the minimum pay for each position. This is a Category 4 position. The minimum pay for this position is $180,359.00. Pay is set based on consideration of the selectee's current salary and other factors.
Routine and situational telework may be approved at the discretion of the supervisor.
Veterans preference does not apply to the Senior Executive Service (SES).
Duties
As the Deputy to the IBC's Director, serves as IBC's Chief Operating Officer and Chief Risk Officer.
Assists in the leadership and management of a wide range of highly complex functions including enterprise risk and performance management vital to the effective fulfillment of Interior's programs.
Provides service through the Office of the Secretary Working Capital Fund and the Interior Franchise Fund, utilizing reimbursable agreements between the IBC and its customers. Guides planning and management of services and operations totaling approximately $350 - 400 million.
Leads accountability and transparency for all of IBC's services. Supports the Director in leading and guiding IBC's operations, strategy, resource (organizational and financial), risk and performance management functions, while supporting IBC's three core customer facing service areas of acquisition, financial management and human resources/payroll.
Leads IBC wide efforts to address the full spectrum of the organization's external and internal risks.
Advises senior leaders on IBC's strategically aligned portfolio view of risks while ensuring sound business and operating principles and practices are consistently applied across the organization to meet customer and stakeholder needs through value added shared services.
Collaborates with key stakeholders to obtain input into IBC's strategy and operations as an Interior sponsored federal shared services provider.
Proactively coordinates with the Department's Office of Budget and Office of Financial Management to ensure that the IBC organization adheres to, updates and implements strong budget and financial management internal controls. Collaborates with key stakeholders to guide enterprise risk management, including business development and project management services, employee engagement and training, and communications.
Provides direction and leadership in establishing the IBC as a leading shared service provider for the federal government and creates efficiencies and economies of scale by strategically providing solutions for all federal agencies.
Leads and contributes to the development of quality customer service standards, organizational missions and goals, and financial and performance standards while operating the IBC through sound business principles, effective management processes, and meaningful collaboration with Departmental leadership and other stakeholders.
Develops and implements strategies for defining and delivering shared services, meeting customer and stakeholder needs, and assuring service quality, transparency and accountability
Ensures the efficient and cost-effective development and utilization of management information systems and other technological resources to meet the organization's needs.
Leads special projects, studies, and assignments to contribute to improvements in the effectiveness and efficiency of Departmental programs.
Represents the Director and IBC in meetings and discussions with Interior, other federal agencies, stakeholders and private industry. Serves as IBC's senior expert and advisor in all operations, strategy, resource, risk and performance management matters.
If your resume does not include these basic qualifications, then you will not be considered further for this position and will not be determined as minimally qualified.
Requirements
Conditions of Employment
- U.S. Citizenship
- You will be subject to a background/suitability investigation/determination.
- Newly appointed SES members must serve a 1-year probationary period
- Public Financial Disclosure (OGE-278 filing within 30 days is required)
- This position requires pre and post-employment drug screening.
Qualifications
Executive Core Qualifications (ECQ's)- *Required Documentation*
The Office of Personnel Management has identified five executive core qualifications (ECQs). The ECQs define the competencies needed to build a federal corporate culture that drives for results, serves customers, and builds successful teams and coalitions within and outside the organization. The ECQs are required for entry to the Senior Executive Service and are used by many departments and agencies in selection, performance management, and leadership development for management and executive positions. The ECQs were designed to assess executive experience and potential-not technical expertise.
ECQ 1 - LEADING CHANGE: You must have demonstrated an ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
- Leadership Competencies: Creativity & Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision
ECQ 2 - LEADING PEOPLE: You must demonstrate the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
- Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, Team Building
ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
- Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility
ECQ 4 - BUSINESS ACUMEN: This ECQ involves the ability to manage human, financial, and information resources strategically.
- Leadership Competencies: Financial Management, Human Capital Management, Technology Management
ECQ 5 - BUILDING COALITIONS: This ECQ involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
- Leadership Competencies: Partnering, Political Savvy, Influencing/Negotiating
FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, Public Service Motivation
Mandatory Technical Qualifications (MTQs)- *Required Documentation*
MTQs are designed to assess an applicants experience relevant to the specific position requirements. Each MTQ narrative response must 1.) not exceed two pages per narrative statement; 2.) include specific examples of your experience, education, and/or accomplishments; and 3.) address specific challenges, contexts, actions, and results.
1. Organizational Transformation: Demonstrated ability to design and build an organization capable of delivering high quality, timely and effective customer service, and to manage the transformation of an organization on a significant scale to meet mission requirements. Inherent to this qualification is the demonstrated ability to assess and prioritize customer
needs, to develop with management a strategy to address those needs and an organizational plan to execute the strategy, the ability to manage multiple facets of complex organizational change, the ability to influence culture and values in delivering and developing improved services and the ability to serve as a champion to employees during the change process.
2. Managing Customer Satisfaction: Demonstrated ability to develop a customer service culture and communicate, assess, and improve customer service standards, practices, and policies throughout an organization. Inherent to this qualification is the demonstrated ability to identify current and potential customer needs, to develop and manage a robust and reliable program to measure customer satisfaction and service performance metrics and benchmarks, to monitor issues and trends in client satisfaction, to identify weaknesses, to develop and implement appropriate corrective action and program changes, and to identify and to incorporate best practices and lessons learned into an effective client service delivery program, all in order to drive continuous improvement in customer service performance and customer satisfaction. Also inherent to this qualification is the ability to create new or improved service capabilities and work with internal and external stakeholders to create a shared vision of effective service.
3. Enabling Technology: Demonstrated ability to use technology to support enhanced delivery, accessibility, effectiveness and cost efficiency of services and programs. Inherent to this qualification is the demonstrated ability to develop long term views on how work, programs, and services can be enhanced through technology and how technology can be used effectively to drive cost out of service delivery while enhancing service performance and customer satisfaction, and the ability to develop criteria to determine the optimal mix of delivery mechanisms for government services.
4. Financial Management: Demonstrated ability to manage, prioritize, deploy and leverage financial capital. Inherent in this qualification is demonstrated ability to be efficient and effective in management, application, use and monitoring of financial resources in a full cost recovery revolving fund environment and the ability to develop creative strategies to stretch and apply scarce financial resources in support of cost-effective service delivery.
Challenge-Context-Action-Result(s) (CCAR) Model.
CCAR Model is outline below. When addressing the ECQs and MTQs, you are strongly recommended to utilize the CCAR Model. Each ECQ or MTQ statement should include more than one example of relevant experience.
- Challenge: Describe a specific problem or goal.
- Context: Talk about the individuals and groups you worked with, and/or the environment in which you worked, to tackle a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
- Action: Discuss the specific actions you took to address a challenge.
- Result: Give specific examples of the results of your actions. These accomplishments demonstrate the quality and effectiveness of your leadership skills.
Your responses to the ECQs and MTQs will be evaluated based on how clearly and concisely you emphasize your level of responsibilities, the scope and complexity of the programs, activities, or services managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues addressed; and the results of actions taken.
You are required to submit separate narrative statements for each ECQ and MTQ to receive consideration for this position. Please see the REQUIRED DOCUMENTS section for complete details regarding the page limitation and formatting requirement.
Education
This position does not have any positive education requirements.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will conduct an initial qualifications evaluation of all the applicants who have provided the required documentation. Minimally qualified applicants will be rated and ranked by a SES Rating Panel to determined the Best Qualified applicants. The best qualified applicants will be referred to the Selecting Official for further consideration and possible panel interview. You will be notified of the outcome after completion of the selection process. Please be sure that your resume includes detailed information to support your qualifications for this position and failure to provide sufficient evidence in your resume will result in a "not qualified" determination.
Upon receipt of your completed application package, a review of your application will be made to ensure you meet the qualification requirements. Our determination will be based on your separate narrative statement responses to the Executive Core Qualifications and Mandatory Technical Qualifications using the required CCAR Model in addition to the information stated in your resume. If you are among the best qualified applicants, then your application may be referred to a selecting official for consideration. Interviews are exclusively at the discretion of the Selecting Official.
FINAL CERTIFICATION: If you are selected, then you must be certified by the Office of Personnel Management's Qualifications Review Board before you are appointed to the position. You are exempted from this requirement if you are a:
- current career SES member;
- former career SES member with reinstatement eligibility; or
- SES Candidate Development graduate and have already been certified by OPM.
Required Documents
1. REQUIRED Your resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements as stated in this vacancy announcement. Insufficient information will result in a not qualified rating. It is recommended that you include the following information:
- Full name, mailing address, and day and evening telephone numbers
- Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degrees received
- Information about your paid and nonpaid work experience related to this position including:
- Job title (include series and grade if Federal job)
- Duties and accomplishments
- Employer's name and address
- Supervisor's name and phone number
- Starting and ending dates of employment (month and year)
- Salary
- Indicate if we may contact your current supervisor
- Information about honors, awards, and special accomplishments
2. REQUIRED A separate narrative statement addressing each of the Executive Core Qualifications (ECQ's) - experience (paid and unpaid), education, training, awards, and/or self-development activities as related to each. Each ECQ and each technical qualification must be addressed separately. The narrative addressing ECQ's must follow the format provided at https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf (Adobe Acrobat required).
The submission of your entire ECQ package (i.e., all five ECQ's narrative statements) may not exceed 10 pages. IF YOU EXCEED THESE PAGE LIMITS OR FAIL TO PROVIDE THE NARRATIVE STATEMENTS, THEN YOU WILL NOT BE CONSIDERED.
3. REQUIRED A narrative statement addressing each of the Mandatory Technical Qualifications (MTQ's) - experience (paid and unpaid), education, training, awards, and/or self-development activities as related to each qualification requirement. You must title each MTQ separately to ensure each MTQ is appropriately addressed. Failure to title and address each MTQ separately will result in your disqualification.
Narrative statements must not exceed 2 pages for each individual technical qualification(s). IF YOU EXCEED THESE PAGE LIMITS OR FAIL TO PROVIDE THE NARRATIVE STATEMENTS, THEN YOU WILL NOT BE CONSIDERED.
4. REQUIRED If you are a current Federal employee, then you must provide a copy of a recent SF-50 that indicates Federal status, grade, tenure, and type of service. Please remove your social security number and date of birth.
4 (a). REQUIRED FOR NON-COMPETITIVE CONSIDERATION : The following categories of applicants are not required to submit ECQs, but MUST address the Mandatory Technical Qualification. These Categories include:
- Applicants who are currently serving under a SES career appointment must provide a copy of SF-50 that documents career appointment to the SES, or
- Applicants who are eligible for reinstatement to the SES must provide a copy of SF-50 that documents career appointment to the SES, or
- Applicants who are graduates of OPM-approved SES Candidate Development Programs must provide proof of OPM Qualifications Review Board certification.
If you do not submit an appropriate SF-50, we cannot verify your status eligibility: Must include full position title, appointment type, occupational series, pay plan, grade, and step, tenure code, service computation date.
5. REQUIRED A copy of your most recent annual performance appraisal (i.e., within the last 12 months form the closing date of this vacancy announcement, from either the Federal or private sector). Please remove your social security number and date of birth from any documentation you provide. If you are unable to provide your most recent annual performance appraisal, please provide a written justification explaining why you could provide the request documentation. Failure to provide the most recent annual performance appraisal or written justification explaining why you did not provide the requested documentation you will be disqualified for further consideration because your application will be incomplete.
All of the documentation listed above is required to be attached to your application, if it is applicable to your candidacy. Failure to attach any of the documentation listed above which proves your eligibility for this position will result in disqualification/non-consideration for this position.
To begin, click the Apply Online button near the bottom (or right) of this screen and follow the prompts to register, answer a few questions, and submit all required documents. To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov and click on "My Applications". Click on the position title, and then select Apply Online to continue.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Applicants must submit all the required information, as stated above:
1. Your Resume must include the required information listed below:
a. Vacancy Announcement Number and Position Title
b. Your full name, day and evening phone numbers, e-mail and mailing address. If applicable, reinstatement eligibility to the Senior Executive Service and dates held during the SES career appointment.
c. Job titles (include series and grade if Federal job), salaries, employers' names and addresses, supervisors' names and phone numbers (indicate if we may contact your current and former supervisors), duties, starting and ending dates and hours per week of paid or non-paid work experience that relates to this vacancy.
d. Job-related training courses, special skills, certificates and licenses, honors, awards, publications and special accomplishments.
e. Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degree received. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. For more information, you may refer to the following U.S. Department of Education website: http://www.ed.gov/admins/finaid/accred/index.html.
f. Your resume must include evidence of how you possess the five Executive Core Qualifications (ECQs). In addition, your resume should clearly demonstrate the Mandatory Technical Qualifications (MTQ's) required by this vacancy announcement.
Your application package to include your Resume, SF-50 (including appointment information such as a transfer, initial appointment, or reinstatement) if you are a federal employee, most recent performance appraisal (i.e., must be within the last 12 months of your submission to this application) and or a justification of why this information cannot be provided. Mandatory Technical Qualification's (MTQ's), and Executive Core Qualification's (ECQ's) for this announcement must be received online via the USAJOBS/Application Manager application system by 11:59 PM Eastern Time on closing date of the announcement. ECQ's and MTQ's must be submitted in the prescribed format outlined within this vacancy announcement failure submit the ECQ's or MTQ's in the outlined format will result in your application not receiving full consideration for this position. Email submissions of applicants will not be accepted. Failure to submit a complete application will eliminate an applicant from further consideration. Applicants must contact the Human Resources Specialist point of contact before the closing date if assistance is needed when submitting an application.
The Department of the Interior provides reasonable accommodation to applicants with disabilities, on a case-by-case basis. Please use the agency contact listed below if you require this for any part of the application and hiring process.
It is your responsibility to verify that information entered, uploaded, and sent is received and is accurate.
To preview the announcement questionnaire, please click on:https://apply.usastaffing.gov/ViewQuestionnaire/12496216
Next steps
You can track the progress of your application package via your USAJobs account. You will receive an acknowledgment from USAJobs that your submission was successful, once we have received your on-line assessment questionnaire, resume and any supporting documentation. You will be notified of the status of your application via your USAJobs account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.
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