Summary
You are encouraged to read the entire announcement before you submit your application package.
The Office of Inspector General (OIG) is committed to detecting and preventing fraud, waste, and abuse within the U.S. Agency for International Development (USAID). In addition to providing oversight of USAID, the OIG provides oversight of the U.S. African Development Foundation (USADF), the Inter-American Foundation (IAF), and Millennium Challenge Corporation (MCC).
This job is open to
Clarification from the agency
All groups of qualified individuals.
Duties
The Director, Office of Communications and Innovation supervises a broad range of administrative responsibilities and Programs that are essential to the effective functioning of OIG. These programs are integral to advancing OIG's mission and strategic objectives.
As Director, Office of Communications and Innovation you will:
- Lead and manage multiple critical enterprise-wide programs including strategic communications, organizational development, internal controls and process improvement, and Diversity, Equity, Inclusion and Accessibility.
- Manage and oversee the tracking the organization's performance goals against the OIG's Strategic Plan.
- Evaluate employee engagement (e.g., through the Federal Employee Viewpoint Survey or other similar tools).
- Develop dashboards and other data tools to inform executive decision-making.
- Work with OIG organizations to help identify and implement process improvements.
- Coordinate the annual awards ceremony efforts and other similar activities focused on employee engagement/recognition.
- Collaborate with other OIG Senior Leaders to ensure program offices are carrying the IG's initiatives.
- Advise on the formulation of policy and procedures related to OIG-wide programs and initiatives.
Requirements
Conditions of Employment
- United States Citizenship is required.
- Relevant experience (see Qualifications below).
- The individual selected will be required to file an Executive Branch Personnel Financial Disclosure Report (OGE-278) in accordance with the Ethics in Government Act of 1978.
- Initial Senior Executive Service (SES) Career appointees are subject to a one-year probationary period.
- Males born after December 31, 1959, must be registered with the Selective Service.
- Successful completion of a background investigation commensurate with the risk and sensitivity level of the position.
- Successful completion of pre-employment and random drug testing may be required.
- This position requires the incumbent to successfully obtain and maintain a top secret/SCI clearance.
- Travel to overseas and domestic locations is required.
Qualifications
To meet the minimum qualification requirements for this position, you must show that you possess the five Executive Core Qualifications (ECQs), the Mandatory Technical Qualifications, and other qualifications, if applicable, listed below.
MANDATORY TECHNICAL QUALIFICATIONS (TQs):
All applicants must submit written statements (narrative format) of accomplishments that would satisfy the technical qualifications. You must address each technical qualification separately. You are required to respond to all of the technical qualifications. If you fail to do so, you will be rated as ineligible. Please limit your written statements to no more than two pages per technical qualification.
MTQ 1 - Demonstrated ability and or experience leading the development of strategic plans, including working across organizational entities; responding to external and internal surveys, and changing regulations; analyzing alternative courses of action; communicating results and/or an effective way forward; and implementing decisions to meet mission needs.
MTQ 2 - Demonstrated ability or experience overseeing the development and quality control of executive materials and documents released to the public, such as audit and evaluation reports; organizational assessment; performance management reports; policy and procedures manual chapters; and reports to Congress.
MTQ 3 - Demonstrated experience leading and directing agency wide initiatives that improve the efficiency and effectiveness of the organization, including planning, managing, and implementing complex projects; defining projects' scope, resources, goals, and deliverables. Experience with developing change management strategies and communications and identifying issues and resolutions to ensure project execution.
EXECUTIVE CORE QUALIFICATIONS:
All applicants* must submit written statements (narrative format) describing accomplishments that would satisfy the ECQs. You must address each ECQ separately, not to exceed 10 pages. You are required to respond to all ECQs. If you fail to do so will result in a rating of "ineligible".
*Applicants that are either Career SES members, or graduates of the Office of Personnel Management Certified Development Program are not required to address the ECQs.
When responding to the Executive Core Qualifications (ECQs), you must clearly show that you possess the experience, knowledge, skills and ability to perform the duties of this position by submitting narrative responses in which you detail your experience in each of the ECQs. Your examples should be clear and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives and level of contacts. You should limit your narrative to two pages per ECQ, and address each ECQ separately. OPM's Guide to Senior Executive Service Qualifications can assist you in writing an effective SES application.
In particular, please note the Challenge-Context-Action-Result Model that is recommended and very helpful when drafting ECQ narrative responses. The Guide is available on OPM's Website at: http://www.opm.gov/ses/references/guidetoSESQuals_2012.pdf
Applicants must utilize the Challenge-Context-Action-Result (CCAR) Model when writing Executive Core Qualifications (ECQ). Use two examples of relevant experience for each ECQ being sure your experience matches the ECQ criteria.
Challenge - Describe a specific problem or goal.
Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
Action - Discuss the specific actions you took to address a challenge.
Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.
Each accomplishment should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action oriented leadership words to describe your experience and accomplishments (e.g., Led the development and implementation of....) and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.).
ECQ 1 - Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies: Creativity & Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking and Vision.
ECQ 2- Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, and Team Building.
ECQ 3 - Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving and Technical Credibility.
ECQ 4 - Business Acumen: The ability to manage human, financial, and information resources strategically. Leadership Competencies: Financial Management, Technology Management and Human Capital Management.
ECQ 5 - Building Coalitions/Communications: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies: Influencing/Negotiating, Oral Communication, Partnering, and Political Savvy.
Additionally, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
- Directing the work of an organizational unit;
- Ensuring the success of one or more specific major programs or projects;
- Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
- Supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions.
Qualifications Approval and Probationary Period: Persons newly selected for a career appointment to the Senior Executive Service must have their executive core qualifications approved by an Office of Personnel Management Qualifications Review Board and will be required to serve a one-year probationary period.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Qualified applicants will be evaluated by an Executive Resources Board (ERB) to determine the degree to which they possess the mandatory executive core and technical qualifications.
Qualified current SES career appointee or reinstatement eligible candidates may be excluded from ERB review and may be forwarded to the selecting official for further consideration for noncompetitive appointment procedures (i.e., reassignment, transfer, or reinstatement).
If you exaggerate or falsify your experience, education and/or your responses to questions, your ratings are subject to change, or you may be removed from employment consideration. Applicants who do not respond to the application questions will be rated ineligible.
It is the Government's policy not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. USAID will use information about an individual's employment experience only to determine their qualifications and assess their relative level of knowledge, skills, and abilities. Although an individual's conduct may be relevant in any employment decision, including behavior during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not be the basis of an unfavorable suitability or fitness determination.
Required Documents
1. ECQ Narrative Statements (Limit your response to a total of 10 pages)
2. Technical Qualifications Narrative Statements (Limit your response to no more than two pages for each TQ)
3. Resume
4. QRB-certified graduates of OPM approved SES candidate development programs need not address the ECQs. Instead, applicants must submit a copy of the certificate as evidence of OPM's certification of their ECQs.
5. Current or former career SES must provide documentation (SF-50, Notification of Personnel Action which shows your career appointment or conversion into the SES) of eligibility for career appointment and reinstatement. Current and former career SES need not address the ECQs but must address the Technical Qualifications (TQs).
6. Current or former federal employees must provide an SF-50 for eligibility verification.
7. A current supervisory appraisal, if available, or at least two (2) current letters of reference dated within the last 24 months must also be submitted with your application. Please note that Federal agencies are prohibited from accepting and considering political recommendations from Members of Congress, Congressional employees, elected State or Local government officials, and political party officials in support of your application for employment.
You will be directed to fax or upload documents to the www.usajobs.gov (htp://www.usajobs.gov/) site for your application. If you select the fax option, please use the required coversheet and follow the instructions provided.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for US Agency for International Development applicants. To begin the application process, please click on the "Apply Online" button to the right. OIG-24-SES-12531460GT
The following instructions outline our application process. You must complete this online application process and submit any applicable required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
Please note, we must receive all required documents by the closing date via online or alternative methods. We will determine your eligibility and qualifications based solely on the material received by the closing date.
Step 1 - Review the Job Announcement (https://apply.usastaffing.gov/ViewQuestionnaire/12531460)
Before you apply, we suggest you review the entire job announcement. Pay close attention to the Major Duties section and the How You Will Be Evaluated section, where you will see the areas upon which an HR Specialist or Subject Matter Expert will evaluate your application and a link for previewing online questions.
Step 2 - Create or Upload a resume with USAJOBS (www.usajobs.gov)
Create or upload a resume in USAJOBS. You may wish to customize your resume to ensure it supports your responses to the online questions and addresses the knowledge, skills, and abilities listed in the 'How You Will Be Evaluated' section of the job announcement. For resume tips, click here. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.
Step 3 - Apply Online
Click the "Apply Online" button on this announcement and then select the resume you wish to submit with your application. You will be redirected to the OPM's USA Staffing website to complete the application process.
Step 4 - Answer the Online Questions and Submit Your Online Application
If this is your first time on OPM's USA Staffing website, the system will prompt you to register by answering questions about your eligibility for Federal employment. Select "Take me to the assessment" and click on the "Next" button to answer the job-specific questions. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. You must answer all the questions and click the "Finish" button.
Step 5 - Review and Confirm Your Submission
You will now have the option to upload a document or print fax cover sheets for documents (see Step 6 for details). Once you click "Done," you will see a summary of your application for your review, and you may also print a copy for your records. When you click "Finish" at the bottom of the page, our system will then direct you back to USAJOBS, where you can confirm that you correctly submitted your application, and you can track your application status.
Step 6 - Submit Documents
You can submit any applicable required or optional documents (see below) by document upload, fax, or e-mail. Whichever method you choose, please include the job announcement number with your records. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.
Document Upload: You may upload documents in one of two ways:
- Once you finish answering the questions in the job announcement, the system will prompt you to upload your document(s) to your application. You will be given a choice to either upload the document as part of the application process or select a copy that you've already loaded on USAJOBS. Or
- You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select upload to add a document to your application. Be sure to review your complete application for confirmation that you uploaded the document.
Next steps
You must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below to apply for this position.
You must submit a complete application package by 11:59 PM (EST) on the announcement's closing date to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you must create one before beginning the application.
Follow the prompts to select your resume and other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
Our automated system will take you to the online application you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package, and apply.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the welcome screen. The application status will appear along with the date your application was last updated. For information on what each application status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
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