Summary
The EHRM Learning Manager is responsible for managing VHA/ ILEAD Program Office Administrative access to the TMS and mapping of VHA Program Office staff to the Domain Structure to courses, events, assignments, instructors, facilities, locations and equipment in the TMS. The ILEAD EHRM Team functions as expert technical support for VA medical centers and VHA field and program offices to manage user accounts and training content in the TMS involving EHRM.
This job is open to
Clarification from the agency
This announcement is only open to current, permanent VHA Human Capital Management (HCM) employees, including, Institute for Learning, Education and Development (ILEAD), National Center for Organizational Development (NCOD) and Workforce Management and Consulting (WMC), Station 131, and VA CTAP (Career Transition Assistance Plan for surplus/displaced employees) eligible employees. All other candidates will not be considered.
Duties
This announcement is only open to current, permanent VHA Human Capital Management (HCM) employees, including, Institute for Learning, Education and Development (ILEAD), National Center for Organizational Development (NCOD) and Workforce Management and Consulting (WMC), Station 131, and VA CTAP (Career Transition Assistance Plan for surplus/displaced employees) eligible employees. All other candidates will not be considered.
The major duties of this position include but are not limited to:
- Develops policy and procedure for TMS Administrators at VHA Program Offices and ensures TMS Administrators are properly trained in their administrator role.
- Responsible for managing in the TMS VHA courses and content, creating and managing VHA level automatic assignment profiles and managing VHA Program Office reporting needs from the TMS.
- Manages the import of items, content and learning history from other applications into the TMS.
- Provides guidance and oversight to group users into TMS domains that mirror the VHA Organizational Structure.
- Manages the interfaces for VHA Program Offices eLearning and web- based courses in the TMS to include documenting the interface between the content host (when appropriate) and ensuring the content objects, documents and support material are created per VA policy and procedures.
- Creates and manages appropriate curricula, training requirement or assignment profile to assign and manage the course.
- Generates or manages the creation of TMS reports as needed/required by VHA Program Office staff.
- Ensures new employees are being added to VHA Program Office organizations in a timely manner and mandatory training is assigned; duplicate user profiles are consolidated; non-VA staff are inactivated when they no longer have a business relationship with the VA.
Work Schedule: Monday-Friday 8am-4:30pm
Compressed/Flexible: May be available
Telework: Available
Virtual/Remote: THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION
Position Description/PD#: EHRM Learning Manager /PD03320A
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/18/2024.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
To qualify at the GS-11 grade level, you must meet at least one of the following qualification requirements:
GS-11 Specialized Experience: You must have one full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal service that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is experience that included all or most of the following:
- Administrator duties using the VA Learning Management System (called TMS - Talent Management System) for a VAMC, Program Office, or VISN as their primary duty.
- Working experience with EHRM - Talent Management System (TMS) principles, research, analysis, and evaluation techniques to perform a variety of administrator level TMS tasks and related duties.
- Understanding the design, implementation and evaluation of a learning management system, specifically the VA TMS, and the infrastructural elements in with which it is integrated.
- Familiarity with VHA education policy, implementation, or best practices.
- Knowledge of emerging technologies and their applications.
- Serving as the primary TMS Domain Manager (managing VHA/ Program Office Administrative access to the TMS; VHA/ Program Office Domain Structure and VHA level courses, events, instructors, facilities, locations and equipment) in the TMS.
- Developing policy and documents procedure for TMS Administrators (Learning Managers, Item Managers, Content Managers, Scheduling Managers, Assignment Managers, Help Desk Managers, Report Managers and Performance Managers) at VHA/ Program Offices and ensures TMS Administrators are properly trained in their administrator role.
- Managing in the TMS, VHA courses and content, creating and managing VHA level automatic assignment profiles and managing VHA/ Program Office reporting needs from the TMS.
~ OR~
GS-11 Education: A Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to such a degree. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.
~ OR~
GS-11 Combination of Education and Experience: An equivalent combination of specialized experience and graduate education as described above may be used to meet the total qualification requirements for this position. Only graduate education in excess of a master's degree may be used to qualify at this level. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.
You will be rated on the following Competencies for this position:
- Planning and Evaluating- Determines objectives and strategies; coordinates with other parts of the organization to accomplish goals; monitors and evaluates the progress and outcomes of operational plans; anticipates potential threats or opportunities.
- Communication- Effectively expresses information to multiple audiences through clear, convincing oral and written communications; demonstrates logical thinking when describing facts and concepts, and shapes communications to meet the needs of a specific audience; actively listens to others and demonstrates understanding of their comments and/or questions.
- Technology Awareness- Knowledge of developments and new applications of information technology (hardware, software, telecommunications), emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements.
- Technical Competence- Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is primarily sedentary. Work is performed in a typical office environment. May require occasional travel.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is an educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Required Documents
The following documents are required if applicable to your eligibility and/or qualifications for this position. You will not be contacted for additional information.
To apply for this position, you must provide a complete Application Package which includes:
- Resume
- Most recent SF-50 (Current Federal Employees must provide an SF50 dated 1-14-2024 or later; WG employees must provide one dated within 1 year of the closing date)
- ATTENTION: You may need to submit more than one SF-50 if we cannot verify you meet time-in-grade (TIG) by your most recent SF-50. For example, if your most recent SF-50 is a General Adjustment, we need your most recent SF-50 dated 1/14/24 and another SF-50 to verify TIG. Examples of SF-50s for TIG verification include your last within-grade increase or promotion to highest grade held. Promotion shows when you started the grade level and a within-grade increase verifies you were at that grade level for at least one year. Failure to provide your most recent SF-50 dated 1/14/2024 or later and other SF-50s to verify TIG will result in you being disqualified. We cannot verify time-in-grade based only on the grade and step you are currently on. Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
- If you are a current or former Federal employee applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF-50's include:
- Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50's at the highest grade held with an effective date more than one year old
- Transcript(s) if applicable
- CTAP/ICTAP documentation if applicable
Please DO NOT upload any other documents outside of the required documents above.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/18/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12460982.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
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