Enterprise System IT Specialists provide Agency mission partners with consultation, analysis, and problem resolution for technology products, applications, data and system access, and software issues.
Current or former competitive service federal employees.
Current excepted service federal employees.
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Enterprise Systems IT Specialists (ESITS) are responsible for ensuring the Agency's global IT mission partners receive timely, responsive, and exceptional IT service. ESITS provide one-on-one consultation and applications troubleshooting assistance; resolve access, hardware, and software problems; respond to incoming calls for IT assistance and meet with users to resolve problems; assist with integrated IT service delivery requirements; and are responsible for sensitive data access control.
ESITS may provide project management and systems integration for data, voice, and video communication systems. You may also support operation, maintenance, installation, and management of domestic and foreign field locations outside of the Washington, DC metropolitan area.
Occasional foreign and domestic travel may be required in temporary (30-90 days) and longer-term capacities (generally 2-3 years). CIA offers benefits and allowances for travel that positively impact overall compensation.
Minimum Education Requirements
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
For more information, please visit: https://www.cia.gov/careers/jobs/enterprise-systems-it-specialist/.
For further information, please visit: https://www.cia.gov/careers/jobs/enterprise-systems-it-specialist/.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This post is for viewing purposes only. To get started, please visit https://www.cia.gov/careers/jobs/enterprise-systems-it-specialist/, where you can read more about this position and express your interest in up to four jobs. Upon expressing your interest, you will be taken to MyLINK, which allows you to submit your resume and job rankings and provide basic information about yourself.
https://cia.gov/careers
After you express interest for up to four positions on cia.gov/careers, a CIA recruiter may contact you for further discussion if your qualifications meet our needs. See the MyLINK FAQs on our website for more information.