Summary
This vacancy is for a GS - 0203 - 5/6/7, Human Resources Assistant located in the Department of Homeland Security, U.S. Coast Guard, OFFICE OF CIVILIAN WORKFORCE RELATIONS.
Promotion Potential: If this position is filled at a level below the full performance level, the selectee may be promoted without further competition. This implies no promise or guarantee of a promotion.
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This job is open to
Clarification from the agency
Open to the Public
Duties
You will serve as a Human Resources Assistant and be responsible for assisting in providing technical support to customers, employees, and management officials/supervisors. .
Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:
- Assisting specialists working in Employee Relations (ER), Labor Relations (LR), performance management, awards, and employee engagement functions.
- Preparing correspondence for final signature, xeroxing, filing, answering phones and directing calls, responding to basic ER, LR, performance management, awards, and employee engagement questions, assisting in preparation of documents, case files.
- Ensuring adequate ER, LR, performance management, awards, and employee engagement case management records are maintained, and information is input to the data repository in a timely manner.
- Performing general office administrative support including timekeeping, scheduling meetings, preparing and distributing meeting minutes, maintaining the office SharePoint/web page, ordering supplies, and other customer and internal resources and materials.
- Conducting research and provides technical answers to inquiries from employees and officials related to ER, LR, performance management, awards, and employee engagement.
- Assisting specialists in case management by researching case law to identify precedents for current ER, LR, performance management, awards, and employee engagement problems or search similar cases or complaints for potential problems in handling current cases.
Requirements
Conditions of Employment
All qualification requirements must be met by the closing date of the announcement.
Key Requirements:
- Must be a U.S. Citizen or National.
- Must be registered or exempt from the Selective Service. See www.sss.gov
- A one-year probationary period may be required.
- Suitable for Federal employment determined by background investigation.
- Selectee must provide a valid state driver's license and safe driving record.
Qualifications
To qualify at the GS-05 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-04 grade level in the federal sector. Specialized experience must includes 1. Performing administrative duties to include preparing correspondence, filing, answering and directing calls. 2. Assisting with preparation of documents, case files, entering information accurately into databases and trackers accurately. 3. Performing general office administrative support (e.g., timekeeping, scheduling meetings, maintaining office SharePoint/web page). 4. Preparing corrected documents or assisting employees with preparing corrected documents.
OR
EDUCATION: Successfully completed four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: You must submit a copy of official transcripts.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience. NOTE: You must submit a copy of your transcripts.
To qualify at the GS-06 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-05 grade level in the federal or private sector. Your resume must demonstrate the specialized experience. Specialized experience must ???????includes: 1. Conducting research and providing technical answers to inquiries related to ER, LR. 2. Advising employees about basic personnel matters pertaining to ER, LR, performance management and awards. 3. Providing information to employee on status and explains computations and regulatory provisions that pertain to the special conditions and circumstances of the individual's case. 4. Assisting specialists in case management by researching case law to identify precedents for current ER, LR, performance management, awards, and employee engagement problems or search similar cases or complaints.
5. Assisting with honorary award solicitations, review of nominations, and other administrative support for honorary awards programs and ceremonies.
6. Processing personnel actions in accordance with applicable laws, rules and regulations
OR
EDUCATION: Successfully completed graduate level of education in a field directly related to the work of the position. NOTE: You must submit a copy of official transcripts.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience. NOTE: You must submit a copy of your transcripts.
To qualify at the GS-07 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-06 grade level in the federal or private sector. Specialized experience must includes: 1. Applying, a large body of Human Resources rules, regulations, procedures, and troubleshooting instructions concerning ER, LR, performance management, awards, and employee engagement sufficient to perform a wide variety of interrelated and/or non-standard HR support work. 2. Coordinating, developing facts and resolving support problems related to employee and labor relations issues and performance and awards procedures. 3. Ability to utilize industry-standard office applications to perform operations and prepare complex documents containing tables or graphs. 4. Assisting customers with routine honorary award and recognition requests and templates. 5. Processing personnel actions in accordance with applicable laws, rules, and regulations. 6. Explaining employee rights, management rights, procedures for filing grievances, and the distinction between the union contract and established Human Resources policies
OR
EDUCATION: Successfully completed graduate level of education in a field directly related to the work of the position. NOTE: You must submit a copy of official transcripts.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience. NOTE: You must submit a copy of your transcripts.
Your resume must demonstrate the specialized experience
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education
This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.
Only experience and education obtained by the closing date of this announcement will be considered.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using the on-line assessment to place you in one of three categories. The necessary Knowledge, Skills, and Abilities to perform this job are:
- Administration and Management
- Oral Communication
- Personnel and Human Resources
- Research
- Writing
If you meet the minimum qualifications, you will be placed in one of the following categories:
- Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
- Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
- Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12556213.
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. (This position is not considered scientific/professional.). Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference.
Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.
Required Documents
- Your resume - showing relevant work/volunteer experience, education, and training. Include the start and end dates (from month/date/year to month/date/year) and the number of hours per week worked/volunteered.
- Your responses to the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12556213-
- Are you a current or former federal employee? Submit a copy of your most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current grade; your highest grade held; your current promotion potential and proof of permanent appointment if applying based on an interchange agreement. Examples of appropriate SF-50s include promotions, within-grade increases and accessions.
- Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected and prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.
- Are you a veteran? You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10-point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information.
- Are you claiming special priority selection rights under the Interagency CareerTransition Assistance Program (ICTAP)?
Submit the following:
- A copy of your agency notice,
- A copy of your most recent performance rating, and
- A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level and duty location.
- Are you a current or former political Schedule A, Schedule C, Non-career SESor Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
- Position title
- Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee) Agency
- Beginning and ending dates of appointment
6. OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section below for additional information. All application materials, including transcripts, must be in English. We encourage you to apply online.
Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on 10/04/2024.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
- If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Ramonda Anderson at ramonda.p.anderson@uscg.mil to obtain an alternative application.
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
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