IT Specialist (DATAMGT) Job in Washington, DC

Vacancy No. 24R-MA-311578-DEU-NASM Department Smithsonian Institution
Salary $99,200.00 to $128,956.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 9/25/2024 Close Date 10/8/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Job Description (Please follow all instructions carefully)

Summary

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the National Air and Space Museum which is responsible for educating the public about the development of aviation and spaceflight. The museum collects, preserves, and displays aeronautical and spaceflight artifacts of historical significance. 

This job is open to

Clarification from the agency

This position is open to all U.S. Citizens or U.S. Nationals. Note: Federal employees with permanent status or individuals eligible for special appointing authorities may also apply to Job Announcement #24R-MA-311578-MPA-NASM More than one selection may be made from this announcement.

Duties

This position is in the Information Technology Department, Business Operations and Technology Directorate, National Air and Space Museum (NASM). The incumbent functions as a Sr. IT Specialist (DATAMGT) responsible for providing technical support and expertise in data management, systems software, applications software, data standards, data communications for all automated systems and maintain software and hardware equipment and inventory.

In this position, you will:

  • Serve as an expert in the technical aspects of database management, sufficient to evaluate the performance, capability, and resilience of the database to store, recover, and autonomously backup critical information and systems.
  • Perform work that contribute to the acquisition and development of database systems, databases, application systems and programs that support and advance work operations within the organization.
  • Administrate organizational databases used by organizations, troubleshoot issues, and respond to technical inquiries.
  • Provide technical support by troubleshooting end-user issues related to networking, service interruptions, incident response management, accessibility, connectivity, managing deployment of software and operating systems, installing, and configuring technologies, and developing procedures to access or utilize new technologies.

Requirements

Conditions of Employment

  • Pass Pre-employment Background Investigation
  • May need to complete a Probationary Period
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • Males born after 12/31/59 must be registered with Selective Service.
  • U.S. citizenship

Conditions of Employment

Qualification requirements must be met by the closing date of the announcement.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions on OPM website.

Qualifications

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-11 level in the Federal Service.  For this position, specialized experience is defined as the planning and coordinating of the installation of database management systems and network and office automation workstations; replacing and upgrading hardware; and troubleshooting hardware and software technologies.  

In addition to meeting the Specialized Experience for all positions individuals must have related experience demonstrating each of the four competencies listed below:

  1. Attention to Detail:  Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service: Anticipates and meets the needs of both internal and external business partners and customers (any individuals who use or receive the services or products that your work unity produces including the general public, individuals who work in the agency, other agencies, or organizations outside the Government).  Provides information or assistance. Delivers high-quality products and services; is committed to continuous improvement.  Effectively manages customer relationships.
  3. Oral Communication:  Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information, as needed.  Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience.  Facilitates an open exchange of ideas to ensure all group input is considered.  Handles technical, sensitive, or controversial topics with agility involving executives/managers as appropriate.
  4. Problem Solving: Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions, and makes sound recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Education

There is no education substitution for this position at the GS-12 grade level.

Additional information

This position is included in the bargaining unit.  

Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Office of Human Resources. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and,
  • Beginning and ending dates of appointment.

Recruitment Incentive: Recruitment incentive(s) may be authorized for this position.  However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note: This statement does not imply nor guarantee an incentive will be offered and paid.

Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.

ATTENTION: Due to the large number of qualified applicants for positions of this type, this job announcement will close at 11:59 pm Eastern Time on either: (A) The closing date listed above or (B) The date that 100 applications are received; whichever occurs first. If the announcement closes on the date that 100 applications are received, all applications submitted by 11:59pm that day will be given consideration, including those in excess of 100. We encourage applicants to apply as soon as possible to ensure their applications are submitted before the announcement closes. We will not consider applications which are late due to the announcement closing once the above number of applications is reached. (MPA/DEU)

Benefits

The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options.


Please see Benefits at https://www.si.edu/OHR/benefits for a complete description.

Flexible Spending Accounts - https://www.fsafeds.com/
Health Insurance - http://www.opm.gov/insure/health/index.asp
Leave - http://www.opm.gov/oca/leave/index.asp
Life Insurance - http://www.opm.gov/insure/life/index.asp
Long Term Care Insurance - http://www.ltcfeds.com
Retirement Program - https://www.opm.gov/retirement-services/

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job related competencies below:

  1. Knowledge of concepts, techniques, and procedures necessary to manage the administration of database systems, technologies, and networks within an organization.
  2. Skill in evaluating performance gaps in database technologies, sufficient to recommend replacement technologies, processing or storage errors, and other anomalies that reduce performance.
  3. Ability to respond and mitigate routine to intermediate issues impacting networking, delivery of IT solutions, or maintenance necessary to secure and maintain software and hardware functionality.
  4. Ability to work within a team-based environment responding to all end point end-user inquiries, coordinating short and long-term projects, and facilitating institutional wide system modernization efforts.

Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria:

  • Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above.
  • Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above.
  • Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree.

This category rating process does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.


You may preview questions for this vacancy.

Required Documents

Your application package should include the following documents:

  • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

    For assistance with creating a resume, please click here.
  • Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
  • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
  • Proof of U.S. accreditation for foreign study, if applicable.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Click on the "Apply Online" button on the upper right side of the page. Please Note:

  • You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
  • You may submit required documents by uploading them online during the application process.
  • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
  • If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

Agency contact information

Molly Abromavage
Phone
202-940-8292
Fax
000-000-0000
Email
abromavagem@si.edu
Address
SMITHSONIAN
Office of Human Resources
POB 37012, 600 Maryland Avenue, MRC 517
Suite 5060
Washington, District of Columbia 20013-7012
United States
Learn more about this agency

Next steps

At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed. Additional Information:

  • Tips on applying for Smithsonian jobs are available at https://www.si.edu/OHR/howtoapply.
  • The Smithsonian does not pay relocation expenses but recruitment incentives may be authorized.
  • The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.