Summary
The Intake Coordinator performs a variety of duties, including receiving, scanning, filing and maintaining files for the court's operations. The Intake Coordinator provides assistance and support to customers filing documents, requesting copies of documents and responding to questions concerning records.
Clarification from the agency
This job is open until filled. This position requires a Public Trust Background Investigation.
Duties
- Accepts appropriate documents, informs customers of required fees, receive payments of fees.
- Answer and route incoming calls, prepare case files for tracking, assist the public in the use of computerized databases. Provide information to the public. Ensure data quality.
- Sort, classify, scan and file case records. Maintain the integrity of the filing system by monitoring proper access to records and maintaining timely and accurate filing of documents. Retrieve files and make copies/scan records for court personnel, attorneys, and others. Certify court documents. Create, scan and process new case files. Assign case numbers.
- Prepare, ship, and retrieve records from the appropriate Federal Records Center. Scan, copy, file, and process mail. Process email received from electronic filers. Maintain the mail meter and meter log. Receive and stamp incoming documents and assist with the maintenance of court files.
- Operate a variety of copy, scanning and records equipment.
- Ability to lift 35 pounds.
- Perform other related duties as assigned.
Conditions of Employment
The successful candidate must be a self-starter as well as detail oriented. The candidate must be highly organized and tactful, possess good judgment, poise and initiative, and maintain a professional appearance and demeanor at all times. Must have strong prioritizing and problem-solving skills. Must have solid communication skills (written & oral) to communicate effectively with persons within the court of various levels of technology expertise front line staff to chambers, as well as with persons outside the court. A demonstrated ability to work harmoniously with others in a team environment and to exhibit a professional manner is a must.
Qualifications
To qualify at the CL-24 level: To qualify at the CL 24 level: Two years of specialized experience.
Specialized Experience: Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.
Preferred Qualifications: Experience with legal documents such as documents found in law offices or other legal departments is preferred. Advanced skill in the use of computer applications, e.g., word processing, spreadsheet, desktop publishing is preferred.
Education
Education above the high school level may be substituted for required general experience; one academic year equals one year of general experience.
You will be evaluated for this job based on how well you meet the qualifications above.
The court will also conduct an evaluation of each applicant's qualifications and materials after receipt of a complete application package.
Candidates with federal court experience strongly preferred.
Applications must be submitted electronically. The application shall consist of:
- Cover Letter (include the Announcement Number and the position title and address your qualifications relating to the duties and responsibilities of this position);
- Resume;
- Form AO78 Federal Judiciary Application Form which can be found at: https://www.uscourts.gov/forms/human-resources-forms/application-judicial-branch-federal-employment;
- Three (3) business/professional references with name, affiliation, and contact information;
- Salary History for prior three (3) years;
- If a current Federal Civilian Employee, your latest Personnel Evaluation and your latest SF-50; and,
- If a current or recently discharged or retired military member, your latest Officer Evaluation Report (OER), Enlisted Evaluation Report (EER) or equivalent, and a copy of your DD Form 214.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The best qualified applicants will be invited for in-person interviews in Washington, D.C.
Due to the large number of applications anticipated, only those applicants invited for interviews will be contacted by the court.
Applicants selected for interviews must travel at their own expense.
Interview and relocation expenses will not be reimbursed.
Email complete application in one submission (attachments in PDF only) to: uscfcjobs@cfc.uscourts.gov.
Zip files and faxes will not be accepted. Please include the Title and Job Announcement Number in the subject line.
Next steps
- The court will conduct an evaluation of each applicant's qualifications and materials after receipt of a complete application package.
- Applicants selected for an interview will be contacted. Interviews may commence immediately.
- The court reserves the right to modify the conditions of this job announcement, to withdraw the job announcement, and/or to commence interviews immediately, any of which actions may occur without prior written or other notice.
- This is an "Excepted Appointment" and an "At-Will" position. Federal Government Civil Service classifications or regulations do not apply.
- All appointments are subject to a full background check including an FBI Fingerprint Background Check, as well as periodic reinvestigation.
- If offered employment, such employment will be provisional pending the satisfactory completion of a mandatory Fingerprint and Background Investigation. The provisional nature of your employment, however, will not affect your start date, salary, or other benefits.
- No phone calls please. Only those candidates selected for an interview will be contacted.
- The United States Court of Federal Claims is an Equal Opportunity Employer.
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