Interstate Compact Assistant (OA) Job in Washington, DC

Vacancy No. OC-24-12603946-DEU-DJ Department Court Services and Offender Supervision Agency for DC - Agency Wide
Salary $45,146.00 to $65,425.00 Grade 5 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 11/14/2024 Close Date 11/25/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

The position serves as the Interstate Compact Assistant (OA), located in the Office of Community Supervision and Intervention Services (OCSIS) within Court Services and Offender Supervision Agency for the District of Columbia (CSOSA). CSOSA provides community supervision of adult offenders released by the DC Superior Court or the United States Parole Commission on probation, parole and supervised release in the District of Columbia.

Duties

The position is further assigned to the Interstate Branch, a division of OCSIS responsible for working closely with the criminal justice system and community leaders in providing the full range of comprehensive services to support the fair administration of justice, increase public safety, prevent crime, and reduce recidivism. The Division administers the community supervision program, and provides a variety of administrative, analysis, and program management services.

Interstate Compact Program Support
Provides technical assistance affiliated with program assignments, such as maintaining and updating caseload information on supervisees who are transferred to other jurisdictions.
Performs record checks and address/location searches of offenders' localities, including, but not limited to, tracking placement in custodial facilities. Documents searches in the Agency automatic record systems. Reviews, routes and files incoming correspondence from interstate offices in other jurisdictions.
Requests and reviews progress reports for offenders and notifies Community Supervisor Officers (CSO) of status changes.

Office Automation (Administrative & Clerical Support) Office automation refers to the use of computer systems and software to perform a variety of office tasks that were traditionally done manually. This includes collecting, storing, modifying, and sharing information digitally. - Integrates several types of software, such as spreadsheet, database, word processing, desktop publishing, and graphics applications, to generate specific working documents and forms. Selects an appropriate system, application, and format for producing program support materials to meet specific requirements.

Performs general administrative office and clerical duties and activities that includes managing files and records for various purposes such as client files. Maintaining, retrieving, and entering data or information using a database software program.

Creates, designs, or prepares forms, reports, memos, letters, producing charts and graphs, spreadsheets, and other documents.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National
  • Males born after 12-31-59 must be registered for Selective Service, if applicable
  • Background security investigation, drug test, and favorable adjudication
  • May be required to successfully complete a one year probationary period (unless already completed).
  • This is not a virtual or remote position; you must live within or be willing to relocate within a commutable distance of the duty location which is Washington D.C. (District of Columbia).

Qualifications

To be minimally qualified at the GS-05 entry grade level, applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required.
Specialized experience is defined as: Having administrative and clerical experience performing general administrative office and clerical duties and activities to include all the following:
  • Customer Service: Answering telephones, providing information to callers, taking messages, or transferring calls to appropriate individuals. Handling inquiries and directing callers to the appropriate persons based on their needs.
  • Experience providing customer service and technical support via telephone, email, instant messaging, and live chat software tools.
  • Reviewing incoming mail and correspondence and distributing it to the appropriate office or individuals in a business environment.
  • Scheduling and confirming appointments for clients, customers, or supervisors.
  • Using computers to create, maintain, and enter data or information into a database software program.
  • Managing files or records for an office, department, or organization using an electronic filing program or database.
  • Creating and preparing forms, reports, memos, letters, spreadsheets, presentations, and other documents using computers and software applications like Microsoft Word and Excel.
  • Proficient in using Microsoft Office, specifically MS Word, MS PowerPoint, and MS Excel.
  • Strong reading comprehension. Understands or comprehends written sentences and paragraphs in work-related documents or instructional materials.
Note: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.
OR
SUBSTITUTION OF EDUCATION FOR GS-05 SPECIALIZED EXPERIENCE:
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level (bachelor's or undergraduate degree) in any field which high school graduation or the equivalent is the normal prerequisite? (Transcripts must be submitted at time of application).
OR
Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond post-high school education (beyond the second year) and specialized experience as described above, which meet the total experience requirements for this grade level. (Transcripts must be submitted at time of application). Combinations of successfully completed post-high school education (more than the first 60 semester hours) and specialized experience.

To be minimally qualified at the GS-06 entry grade level, applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-05 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required.
Specialized experience is defined as: Having administrative and clerical experience performing general administrative office and clerical duties and activities to include all the following:
  • Customer Service: Answering telephones, providing information to callers, taking messages, or transferring calls to appropriate individuals. Handling inquiries and directing callers to the appropriate persons based on their needs.
  • Experience providing customer service and technical support via telephone, email, instant messaging, and live chat software tools.
  • Reviewing incoming mail and correspondence and distributing it to the appropriate office or individuals in a business environment.
  • Maintaining and ordering supplies.
  • Scheduling and confirming appointments for clients, customers, or supervisors.
  • Maintaining and scheduling a work and/or office calendar.
  • Using computers to create, maintain, and enter data or information into a database software program.
  • Managing files or records for an office, department, or organization using an electronic filing program or database.
  • Creating and preparing forms, reports, memos, letters, spreadsheets, presentations, and other documents using computers and software applications like Microsoft Word and Excel.
  • Proficient in using Microsoft Office, specifically MS Word, MS PowerPoint, and MS Excel.
  • Conducting research to find needed information or data using sources as the Internet, organizational manuals, statistical data reports, miscellaneous related reports, or other available resources to obtain valid data or information to create research reports or findings.
  • Creating, maintaining, updating, and documenting data or information in client or individual case files in accordance with company or organizational requirements and policies.
  • Strong reading comprehension. Understands or comprehends written sentences and paragraphs in work-related documents or instructional materials.
Education is not substitutable for specialized experience at the GS-06 grade level.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: https://www.usajobs.gov/Veterans.

If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the CTAP or ICTAP must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position and meet the mid-level (scoring between 85 and 89) of the rating criteria for all factors or the established cutoff score. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Additional information about ICTAP and CTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.


This vacancy announcement may be used to fill future vacancies for identical positions within the next year.

Relocation expenses are not authorized.

Bargaining Unit Status: Eligible (This position is represented by American Federation of Government Employees, Local 0727)

All Federal employees are required to have Federal salary payments directly deposited into a financial institution of their choosing.

You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.

CSOSA is an Equal Opportunity Employer.

CSOSA uses E-Verify, if you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system.

Position is Mission Essential and is not subject to administrative dismissal in emergencies based on inclement weather conditions, or other emergency situations, as appropriate. A Mission Essential employee is required to report for, or remain at, work in emergency situations; dismissal or closure announcements do not apply to him/her unless his/her supervisor instructs otherwise.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be rated under Category Rating Procedures and be placed in one of three categories: Highly Qualified (highly proficient with an overall comprehensive level of knowledge, skills, and abilities of the job based on a complete review of experience, education and training), Well Qualified (competent in the position with an overall accomplished level of knowledge, skills, and abilities of the job based on a complete review of experience, education and training), or Qualified (an overall basic level of knowledge, skills and abilities of the job based on a complete review of your experience, education and training). With the exception of positions which are professional and scientific at the GS-09 (or equivalent) and above, qualified preference eligibles with a compensable service-connected disability of 30-percent or more (CPS) and those with a compensable service-connected disability of at least 10-percent but less than 30-percent (CP) move from the category in which they would otherwise be placed to the top of the highest quality category. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Basic Office Clerical Skills
  • Computer Skills
  • Customer Service (Clerical/Technical)
  • Interpersonal Skills
  • Oral Communication
  • Reading Comprehension
  • Research
  • Technical Competence
  • Written Communication
Your application will be evaluated according to the extent and quality of experience, education, and training. If you meet the basic qualification requirements, your resume, online questionnaire and the documentation you submitted to support your responses will be evaluated against the knowledge, skills, and abilities and the result of the additional assessments required for this position. The assessments measure the critical competencies that are required to successfully perform the job. This evaluation determines which candidates will be referred to the selecting official for consideration.

Required Documents

You must submit a complete Application Package which includes:
-Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).To apply for this position,
- Your resume' showing work schedule, hours worked per week, dates of employment and duties performed.
- Other supporting documents:
- Cover Letter, optional
- College transcript(s), if qualifying based on education
- Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
- DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
- Noncompetitive appointment authority documentation, if applicable
- Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you fail to provide these documents, you will be marked as having an incomplete application package and will not be considered any further.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume' and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

- If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact at or to obtain an alternative application.

Agency contact information

Dwayne Jenkins
Address
CSOSA
800 North Capitol Street NW Suite 701
Washington DC, DC 20002
US
Learn more about this agency

Next steps

Once you successfully complete the application process, you will receive an acknowledgement e-mail of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of highly qualified applicants will be created and sent to the selecting official, and you will be notified via email if this occurs. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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