Liaison Specialist Job in Washington, DC

Vacancy No. VAR002844 Department Library of Congress
Salary $99,200.00 to $128,956.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 10/1/2024 Close Date 10/22/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Job Description (Please follow all instructions carefully)

Summary

This position is located in the Veterans History Project Unit, American Folklife Center Division, Special Collections Directorate in the Researcher and Collections Services.

The position description number for this position is 414463.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

This is a non-supervisory, bargaining unit position. 

This job is open to

Clarification from the agency

Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.

Duties

This is a Liaison Specialist position for the Veterans History Project (VHP), Program Coordination and Communications Section of the American Folklife Center. The congressionally mandated project is intended to collect, preserve, and make available first-hand accounts of US veterans who served in wartime during World War I, World War II, as well as the Korean, Vietnam, Persian Gulf, and Iraq/Afghanistan Wars. The specialist assists the Supervisory Liaison Specialist in publicizing, coordinating, implementing, and assessing the project. The incumbent works with a moderate level of autonomy to ensure a coherent planning, collection, archiving, and educational use of a vast number of narratives and histories documenting crucial experiences in the nation's history. Working with the Supervisory Liaison Specialist, the incumbent is responsible for the project's administrative and fiscal accountability by creating evaluation criteria for measuring success in the overall project and its components. The incumbent works with a wide range of individuals in Congress, other government agencies, and participating organizations with a range of approaches. Coordination with external professionals and when safely permitted travels outside the Library to meet professionals, and discuss the project's goals and to further establish and strengthen the Veteran History Project's professional relationships.

Responsible for developing and maintaining critical relationships with external institutions (both public and private) and individuals that will build VHP's archival collections. Analyzes and resolves complex organizational and program-related problems or issues in developing and maintaining relationships with various project partners in government, the private sector, and academic institutions, as well as individuals. Working with senior and junior colleagues within the Veterans History Project, implements strategies, policies and procedures to acquire high-value collections from project participants and other sources.

Coordinates the conceptualization, design, development, production, and distribution of informational and promotional materials in print and current and emerging social media to further the Veterans History Project's collecting policies and to inform the public about the need for participation in the project, as well as the value of existing archival collections. Under supervision, actively engages in a variety of communications activities. Coordinates with the Library of Congress' Public Affairs Office and develops press releases and other communications strategies that will raise awareness of the project's need for specific and focused collection materials relating to veterans who served in wartime. Works with team to develop a national strategy to promote VHP's collections to targeted users and to publicize the Library's need for collections from specific communities (such as women, Native Americans and others) Under supervision, develops and implements the national communication strategy and campaign to raise awareness and to fulfill the mission to create an important national archive of veterans' stories. Takes the lead in day-to-day communications matters, for example, contact with the press, communications crises, and handling special events (such as Veterans Day) during which special programs are planned.

Plans, executes, and reports on original or ongoing analyses, evaluations, or investigations with varied, complex features requiring a fresh approach to resolve new problems, such as evaluating changes that could result from proposed legislative or regulatory guidelines, or from variations in demand for program services relating to veterans' history. Performs evaluation assignments of projects and studies on the subject of veterans' history requiring analysis of interrelated issues, such as effectiveness, efficiency, and productivity, of substantive, mission-oriented programs. Evaluates analytical results and keeps the Veterans History Project informed of progress and unusual issues.

Writes correspondence, reports, or other documents related to work assignments or developmental activities conducted under broad supervisory guidance. Gathers, interprets, and analyzes information on Veterans History Project initiatives. Prepares and delivers oral presentations to colleagues within the Veterans History Project.

Requirements

Conditions of Employment

Conditions of Employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.


Knowledge of marketing principles and techniques for creating, producing, and distributing informational and promotional materials.**

Ability to interact collaboratively with others in order to provide consultation and liaison services.**

Ability to communicate in writing.**

Ability to present information orally.

Ability to problem solve and make recommendations.

Ability to adapt in a fast paced and demanding work environment.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.  Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
 
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

Are you a veteran?  Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim.  Those applying for 5-point preference must submit Member Copy 4 of your DD 214.  Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form.  If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
 

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Merit Selection Plan


You may preview questions for this vacancy.

Required Documents

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.  The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.

You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.

Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.

Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.

Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly.

Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.

IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.

Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.

If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

Agency contact information

Customer Service Center
Address
LIBRARY OF CONGRESS
101 Independence Ave SE, Washington, DC 20540
Washington, District of Columbia 20540
United States
Learn more about this agency

Next steps

Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.