Summary
The incumbent serves as a Loan Production (LP) technical expert in the administration of the Department of Veterans Affairs Home Loan program. The Organizational location of the position is the LP section within the Denver, St. Paul, Phoenix & Roanoke Regional Loan Center (RLC). RLC's jurisdiction encompasses the entire United States and its territories, which has significant effect on the real estate & mortgage lending industries.
This job is open to
Clarification from the agency
This vacancy is open to current permanent employees of the Department of Veterans Affair (VA), Veterans Employment Opportunities Act (VEOA), non-competitive eligible - 30 percent or more eligible and Schedule A, CTAP/ICTAP, Transfer employees in Competitive service, Military spouses, and Peace Corps & AmeriCorps Vista . P.L. 115.46, Sec 204; Appointment of qualified former VA career-career conditional employee (P.L. 115-46 S204), T5 Other - Interchange Eligibles (Other), and T5 Reinstatement.
Duties
Specific duties include:
- Reviews submitted documentation including VA forms, makes eligibility determinations, and issues Certificates of Eligibility (COE).
- Reviews the underwriting of loan applications submitted to VA for guaranty in-order to ensure lender compliance with VA underwriting guidelines and regulations such as fees and charges.
- Communicates with lenders to resolve data discrepancies in-order to issue COEs.
- Recommends approval or disapproval of restoration of entitlement, release of liability and substitution of entitlement applications; and audits releases processed and approved by lenders.
- Resolves problems, which occur with coding of loans into LP computer systems; prepares reports and quality control reviews, lender monitoring, lender and underwriter approvals, lender file maintenance; and makes recommendations as to the most effective and efficient means of managing the workload with allocated resources.
- Underwrite complex loan applications; by analyzing the financial capacity of joint mortgagors, marginal loan applicants, Veterans who receive pensions, income based on operations of business firms, multi-family housing rentals, or unstable incomes.
- Collects, researches, analyzes, interprets, retrieves, and inputs data for/from a variety of computer systems utilized in LP.
- Conducts training and outreach with individual lenders throughout assigned areas to survey operations and meet with underwriters, processors, loan originators, and loan closers/shippers to ensure they are complying with laws, regulations, and all VA Home Loan program directives.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-7, GS-9, GS-11.
Work Schedule: Full time, Monday through Friday, 7:45 am - 4:15 pm
Compressed/Flexible: Available
Telework: Available
Virtual: Yes, this is a Virtual position - Employee is expected to report to the nearest VBA Facility based on telework agreement.
Position Description/PD#: Loan Assistant/Specialist (Realty); PD# 37715A, PD# 37729A, PD# 37730A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/09/2024.
INDIVIDUAL OCCUPATIONAL REQUIREMENT: This position does have an IOR that must be met in addition to the Time-in-Grade and Minimum Requirements Specialized Experience. In order to qualify for this position, you must also have the IOR education and/or experience listed below:
Undergraduate and Graduate Education: Major study -- finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology.
OR
Specialized Experience: Experience that demonstrated competence in agricultural, commercial, realty, or other types of loans. Experience may have been gained in such work as reviewing and passing upon applications for agricultural, commercial, bank or mortgage loans; servicing a loan portfolio of a bank or other loan association; performing financial analysis of commercial concerns for investment purposes; appraising real estate to determine property valuation; or similar work.
AND
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability", VRA, and/or Schedule A).
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.
- For a GS-07 position you must have served 52 weeks at the GS-05 level.
- For a GS-09 position you must have served 52 weeks at the GS-07 level.
- For a GS-11 position you must have served 52 weeks at the GS-09 level.
AND
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:
GS-07 Grade Level:
- Specialized Experience: In addition to the IOR applicants must also have one (1) year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in federal or other service that equipped the applicant with the competencies to successfully perform the duties of the position. Specialized experience is defined as experience conducting mortgage loan servicing tasks, OR residential mortgage loan processing, OR experience with residential real estate sale transactions.
OR
- Education: Completion of one full year of graduate level education.
OR
*Superior Academic Achievement (SAA) is based on the following:
- Class standing-Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, based on completed courses.
- Grade-point average (GPA)-Applicants must have a GPA of:
- 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final two years of the curriculum; OR
- 3.5 or higher out of a possible 4.0 ("B+" or better) based on average of the required courses completed in major field or the required courses in major field completed during the final 2 years of the curriculum.
- Honor Society Membership-Election to membership in a national scholastic honor society based on membership in one of the national scholastic honor societies recognized by the Association of College Honor Societies.
GS-09 Grade Level:
- Specialized Experience: In addition to the IOR applicants must also have one (1) year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in federal or other service that equipped the applicant with the competencies to successfully perform the duties of the position. Specialized experience is defined as experience underwriting loan applications and making eligibility determination for mortgage loans. OR
- Education: Must have a Master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to such a degree or LL.B or J.D., if related.
GS-11 Grade Level:
- Specialized Experience: In addition to the IOR applicants must also have one (1) year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in federal or other service that equipped the applicant with the competencies to successfully perform the duties of the position. Specialized experience is defined as experience auditing and performing quality review of mortgage loans, analyzing data from various programs to underwrite a variety of mortgage loans, and making eligibility determinations on a variety of loan types or grants. OR
- Education: Must have a Ph.D. or equivalent doctoral degree or three full years of progressively higher-level graduate education leading to such a degree or LL.M, if related.
Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work performed is usually sedentary, but does involve standing, walking, bending, lifting and carrying
objects weighing up to 50 pounds, and the operation of a motor vehicle.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
Per Individual Occupational Requirements (IOR) if you are qualifying under education you must submit your Undergraduate and Graduate transcripts to verify you meet the IOR requirement.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume will not be referred for consideration.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
- Real Estate - Knowledge of real estate principles, practices, markets, and values.
- Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
- Problem Solving - Identifies and analyzes problems; uses sound reasoning to arrive at conclusions; finds alternative solutions to complex problems; distinguishes between relevant and irrelevant information to make logical judgements.
- Customer Service - Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.
Required Documents
To apply for this position, you must provide a complete application package to include the documents detailed below. Your resume and supporting documentation will be verified; errors, omissions, or failure to submit the documents as specified will affect your rating or result in loss of consideration for employment.
- Resume detailing specialized experience and competencies as they relate to this position
- For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including Federal grade level(s) are insufficient to determine basic qualifications.
- Transcript if you are using education to qualify
- Veterans: Member-4 DD-214 and disability rating letter (if applicable)
- If you are currently on active duty to be released within 120 days, you may submit an armed forces certification in lieu of a Member-4 DD-214.
- Current Federal Employees: A copy of your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status (for example, you are a career or career-conditional employee) and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
- To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).
- Military Spouse of Active Duty Military Member: A copy of your marriage license AND your spouse's active duty orders
- Military Spouse of Separated Veteran: A copy of your marriage license, Member-4 DD-214 AND either your spouse's 1) 100% disability rating, or 2) documentation of death during active duty.
- Other Status Candidates: Evidence of eligibility to apply (e.g. Peace Corps verification letter, Schedule A letter, PS-50, etc.).
- CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal.
Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To receive consideration, your complete application package must be submitted by 11:59pm (EST) on 07/09/2024 or on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12440796.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
Click here for instructions on viewing your application status.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
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