Summary
Announcement may be used to fill similar positions within 90 days of the closing date.
This position is also being announced concurrently under Merit Promotion (MP) procedures vacancy number: M24-RV-12387220-OHC. Applicants who wish to also be considered under MP must apply to both vacancies separately.
About this agency
This job is open to
Clarification from the agency
United States Citizens
Duties
Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position.
The incumbent of this position serves as a Personnel Psychologist in the Strategic Workforce Development Division, Office of Human Capital, Chief Management Office, Export-Import Bank of the United States. The incumbent reports to the Director of Strategic Workforce Development and serves as an internal consultant on the planning, administration, evaluation and communication of human resource programs designed to improve employee motivation, satisfaction, and engagement.
At the full performance level, duties include, but are not limited to: (for multiple graded positions)
- Designs, develops, analyzes, and administers workforce assessment tools. Tools include the following:(1) surveys for measuring employee attitudes, perceptions, and experiences (e.g., organizational effectiveness surveys, customer satisfaction surveys, and internal culture surveys); (2) interview techniques for determining workforce competencies and key behaviors needed for mission support; and (3) benchmarks and measurement or rating systems to assess job performance and productivity.
- Provides expert advice and consultation to senior leaders in all areas related to individual organizational effectiveness.
- Presents papers and reports to EXIM leadership on data collection, program evaluation, and other analysis activities and will offer recommendations on how to address crucial findings as well as any workforce challenges facing the organization.
- Prepares communications to be sent from senior leadership to supervisors, team leads and employees to effectively communicate the execution of various change management, Human Capital and workforce initiatives.
- Creates, expands, or refines existing communication channels that impact Bank wide operations (i.e., EXIM Connect) to improve accessibility, utilization, and messaging of critical information.
Requirements
Conditions of Employment
- U.S. Citizenship
- Background and Security/Suitability Investigation
- You may be required to serve a one year probationary period
- Specialized experience MUST be documented on your resume
- Current or Former Political Appointees: If you are, or have been employed in the last 5 years, you must disclose this information. Failure to do so may result in disciplinary action including removal from Federal Service.
Qualifications
Specialized Experience (Credit for Specialized Experience on resume must reflect 40 hours/Full-time per week for each period of work):
GS-12: You must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-11 level in the Federal Government or other equivalent pay systems. Specialized experience includes:
- Experience designing, developing, analyzing and administering of workforce assessment tools to improve the organization
- Experience providing consultant services to the workforce using sound models and theories of industrial/organizational psychology.-
- Experience utilizing change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change-based programs in the organization
- Experience managing agency communications on employee engagement related work and developing and maintaining relationships with key stakeholders.
Education cannot be substituted for experience at the GS-12 grade level.
NOTE: Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications and your application may be marked as incomplete/ineligible and you will not receive consideration for this position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.
Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. Please visit the following links for more information:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Additional information on the qualification requirements is outlined here.
All requirements must be met by 07/01/2024, the closing date of the announcement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Category Rating method will be used to evaluate applicants. All qualified applicants will be assigned to one of the following categories:
- Best Qualified - Meets the minimum qualification requirements and excels in most of the job related competencies
- Qualified - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies to a substantive degree.
This Category Rating method does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied.
Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAJobs system and/or have not answered all of the vacancy questions will not be considered for this position.
Important Note: You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the responses you provide on the application questionnaire.
If you are found qualified for this position and meet or exceed a predefined rating threshold from your questionnaire responses, a Subject Matter Expert (SME) will review your resume to determine if your technical competencies meet the proficiency requirements established for this position. You will be notified by email if your application is forwarded to the hiring official for further consideration.
If you do not meet the rating threshold to move forward to the next evaluation stage or it is determined that your technical competencies do not meet the proficiency requirements for this position, you will be notified by email.
Required Documents
Your application package should include the following documents:
- Your Resume (applicants are required to submit a resume with job title, series/grade (if federal employee), duties and accomplishments, employer's name, starting and ending dates of employment, number of hours worked per week, and annual salary). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.
- Unofficial Transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
- Proof of U.S. accreditation for foreign study, if applicable.
- Special Priority Selection rights under CTAP or ICTAP:
- Copy of your agency notice (RIF Separation Notice, Notice of Proposed Removal, etc);
- Copy of your most recent performance appraisal (with at least a satisfactory rating),
- Most current SF-50 showing career/conditional tenure competitive status, position title, grade level, and duty location.
- Proof of Veteran's Preference - DD-214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF)15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter, if applicable. If a DD-214 (Member Copy 4) is not available, other documentation listing the beginning and ending dates of active service and the type of discharge must be submitted to verify eligibility.
- Submission of any required documents listed in vacancy announcement, if applicable.
Please note that if you do not provide all required information/documents, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply
Applications will only be accepted online; however if you are unable to apply online, please contact the Agency Contact Person listed below.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section.
The following is a link to preview the occupational questionnaire:
https://apply.usastaffing.gov/ViewQuestionnaire/12387219
The complete application package must be submitted by 11:59 PM (EST) on 07/01/2024 to receive consideration.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click the Submit My Answers button to submit your application package.
- It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
- To verify your application is complete, log into your USAJOBS account here, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
After all application packages have been received, we will review your application to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information in the Occupational Questionnaire.
You will be notified by email if your application is forwarded to the hiring official for further consideration.
If you do not meet the rating threshold to move forward to the next evaluation stage or it is determined that your technical competencies do not meet the proficiency requirements for this position, you will be notified by email.
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