Summary
This position is located in Education Service in the Veterans Benefits Administration (VBA) at the Department of Veterans Affairs and is assigned to the Executive staff at 1800 G St, NW, Washington, DC, 20006. The selectee advises and makes recommendations to the Executive Director of Education Service on business specifications and requirements, including data and report, application design, training and implementation, rollout strategy, and other non-technical aspects of the education systems.
This job is open to
Clarification from the agency
All U.S. Citizens
Duties
- Skill in the disciplines involved in planning, directing, coordinating, and controlling national programs.
- Knowledge of policies, programs, and organizational structures sufficient to coordinate major management initiatives with other federal or private sector entities.
- Ability to advise, provide managerial advice, and serve as a technical advisor to senior-level executives.
- Ability to establish and maintain effective communication (oral and written) with persons both at all organizational levels and with officials of other departments and agencies on policy, technical and administrative matters.
- Ability to manage and/or supervise (plan, organize, direct, control, review, et al) the work activities of subordinates.
- Knowledge of developments and new applications of information technology (hardware, software, telecommunications) and their applications to business processes, and implementation of information systems to meet organizational requirements.
- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
- Solves problems/issues quickly and effectively, involving a methodical step-by-step approach to thinking; breaks down complex problems into single and manageable components and considering each part in detail.
- Makes a systematic comparison of various alternatives; Notices discrepancies and inconsistencies in available information; Identifies a set of features, parameters, or considerations to take into account.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this job.
- Selectees are subject to a background/suitability investigation.
- Selective Service registration is required for males born after 12/31/1959.
- A probationary period is required for supervisors if supervisory probationary period has not been completed in federal service.
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/24/2024.
The Office of Personnel Management's (OPM's) group qualification standards covering white collar occupations in the Federal competitive service can be found: Here
Specialized Experience:
GS-15: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-14) in the normal line of progression for the occupation in the organization. Specialized experience is work experience that equipped the applicant with the knowledge, skills and abilities (KSA's) to perform successfully the duties of the position. Specialized experience for this position is defined as:
- Providing expert technical advice and guidance to senior leadership on appropriate application of technology to meet current and future mission requirements.
- Developing and implementing of IT capabilities and policy; as a subject matter expert.
- Performing oversight roles within the planning implementing, monitoring, and assessing programs.
- Experience that demonstrated management/leadership experience such as applying management techniques, methods, theories, and principles for the accomplishment of all program objectives with combined technical and administrative oversight.
- Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.
Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.
Education
There is no substitute of education at the grade of this announced vacancy.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address in their resumes the specialized experience needed for the position (as described in the job announcement), or who do not possess the education to substitute for it, will not be referred for further consideration.
If you are referred for consideration you will be rated on the following competencies (knowledge, skills and abilities) based on your application for this position:
- Advisory
- Analytical Thinking
- Planning and Directing
- Problem Solving
- Supervision
- Technology Awareness
You may be asked to submit additional job related information, which may include responses to the knowledge, skills and abilities identified in the announcement; and/or completion of a work sample; and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or your further consideration for employment.
After we receive application packages (including all required documents) and the vacancy announcement closes, we review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package does not support your questionnaire answers, we will adjust your rating accordingly.
Your application will be evaluated using the category rating method based on your responses to the assessment questions and the documents you submit. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:
- Best Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.
- Well Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
- Qualified Category - Candidates who meet the minimum qualifications requirements.
Note: Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the minimum qualification requirements will automatically be placed in the best qualified category.
Required Documents
Required Documents:
- Your resume may be submitted in any format, however, we strongly recommend using USA Jobs resume builder as it contains all of the information required on Federal resumes.
- For qualifications determinations your resume must reflect hours worked per week, the inclusive dates of employment, and the level of your experience. If your resume does not reflect this information you will not receive credit for the experience.
- If you submit more than one copy of your resume, the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. We would recommend that you not submit more than one version of your resume.
- If your resume includes a photograph or other inappropriate material or content, we will not use it to make eligibility and qualification determinations, and you may not be considered further for the vacancy.
Accepted Documents:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- Other Supporting Documentation (if applicable) CTAP/ICTAP
- PCS Orders
- Performance Appraisal
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Applicants claiming veterans' preference must also submit:
- A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.) is required. The member copy 2 or 4 of your DD Form 214 is preferable, as they show the characterization of service. Copies of DD-214's can be requested: Here
- Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that reflects their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so that eligibility can be determined.
- Veterans and others (Spouse, Parents, Widows/Widowers) claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
- If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor: Here
Applicants claiming CTAP/ICTAP eligibility must also submit: Here
- Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from; or
- Worker's compensation separation (agency certification of inability to place employee and notification of separation or a separation SF-50; or
- Disability annuity termination (notification from OPM of disability annuity termination and separation SF-50 of the last position held); or
- Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456 (certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held).
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure that all required documents have been submitted by the closing date of the announcement. You will not be contacted for additional information.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the Application Preview and submit the documentation specified in the required documents section below.
https://apply.usastaffing.gov/ViewQuestionnaire/12543742
The complete application package must be submitted by 11:59 PM (EST) on 09/24/2024 to receive consideration.
1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS résumé and/or other supporting documents and to complete the occupational questionnaire.
2. Click submit my answers to submit your application package.
Note: It is your responsibility to ensure that your response and any appropriate documentation is submitted by the closing date of the announcement. To verify that your application is complete, log into your USAJOBS account, select the application status link, and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to your application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Additional information for your consideration when making application: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Specifically, a well-qualified candidate will score 90 or above within the assessment portion of this vacancy. Information about ICTAP and CTAP eligibility can also be found: Here
Notice to Applicants: Itis the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Next steps
After the review is complete, a referral certificate will be issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJOBS account: Here
For a more detailed update of your status, click on "more information." Information regarding applicant process can be found: Here
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