Summary
The Senate Sergeant at Arms is seeking a Senior Systems Engineer. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.
Duties
Contributes to the section's work effort in responding to incidents from other sections, including the help desk. Supports tasks which may include helping to develop standard operating procedures, assignments, and coordination of work efforts to address issues. Assists users with computer needs such as installing and configuring software/hardware on their PC;
troubleshoots problems with user systems. Provisions new accounts for users. Supports the section's work effort to develop processes and procedures to streamline the resolution of issues. Provides technical support for Senate information technology or telecommunications services, systems, hardware, software, and storage solutions to the users; supports Senate offices, contract support vendors, and other technical staff in troubleshooting and managing the various Senate environments. Maintains and monitors LAN/WAN and SAN operations and solves LAN/WAN and SAN applications problems; installs integrates, customizes, enhances, troubleshoots, and tests LAN and SAN hardware and software. Assists in installing, upgrading, customizing, tuning, and maintaining databases for optimal performance and
availability; assists in developing, testing, and implementing database store procedures, functions, triggers, views, and packages. Conducts acceptance and integration testing; assists vendor systems implementation by troubleshooting related system issues affecting Senate users. Analyzes, designs, develops, implements, and maintains applications to meet the needs of Senate users; assists with product evaluations and implementation. Attends internal training provided by subject matter experts to understand operational tasks, documents
support needs, and share the information within the assigned section. Other duties as assigned.
Requirements
Conditions of Employment
- For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/J5NY.
Qualifications
Other Duties/ Responsibilities - Participate in on-site and on-call rotation.
Required Work Experience - Five to eight years of relevant work experience (GED), three to six (Associates), one to three year (Bachelor’s), one to two (Master’s).
Required Special Skills/ Knowledge - Manages current storage capacity and ensures storage is available to support all computing environments; plans for future storage growth; monitors and confirms that system files and application products are successfully backed-up;
performs necessary installations, patches, and upgrades. - Works escalated issues from lower-tier team members. Mentors/relays information on solutions to train others.
- Analyzes new hardware and software releases for their impact on the Senate environment; tests new releases on Senate supported platforms; develops product configuration standards for use in the Senate environment.
- Creates, develops, modifies, instructs and provides technical assistance on business continuity plans and processes.
As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. Desired Qualifications - Working knowledge of Windows, Red Hat, and various flavors of Unix operating systems.
- 3+ Years of experience in VMware, enterprise backup solutions, storage area networks (SAN), and network attached storage (NAS).
- 3+ Years of experience in Microsoft Active Directory (AD).
- Familiar with IP Address Management (IPAM) and Privileged Access Management (PAM)
- Knowledge of VMware vSphere and virtual host technology as it relates to architecture and design.
- Ability to assess hardware platforms and server hardware configurations to best support a VMware vSphere virtual environment.
- Knowledge with PowerShell, Ansible Automation and/or other forms of scripting automation.
- Knowledge of technology industry trends and emerging technologies.
- Knowledge of backup and or data protection technologies.
- Ability to lead assignments.
- Ability to analyze, evaluate, troubleshoot and resolve complex system hardware, software, networking and/or storage related problems.
- Ability to plan and conduct hardware, software and network testing and evaluation that leads to a supportable, production ready solution.
- Ability to communicate effectively.
Working Conditions - This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
- The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays.
- No exceptional physical demands.
Security Clearance - This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
- Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.
Education
High School Diploma, GED or an equivalent combination of education and work experience.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.
Required Documents
You may be required to serve a probationary period. Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants must apply for jobs online using this link: https://sen.gov/J5NY. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
Next steps
Qualified candidates will be contacted directly.
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