Summary
This position is located in the Government Accountability Office. As a Supervisory IT Specialist (APPSW) you will be responsible for leading the vision, alignment, and execution of the Software Factory in accordance with GAO and ISTS's strategic plans.
This job is open to
Clarification from the agency
United States Citizens
Duties
As a Supervisory IT Specialist (APPSW), MS-2210-2 your typical work assignments may include the following:
- Oversees an increasingly robust DevSecOps (Development, Security, and Operations) pipeline for platform, software, and/or custom application development-to include alignment of cross-functional teams with specialized technical representation from enterprise architecture, infrastructure, security, engineering, operations, and more.
- Serves as the Software Factory Director, leading the strategic vision, organizational alignment, and holistic execution of the Software Factory in accordance with GAO and ISTS's strategic plans.
- Oversees ConfigOps (Configuration and Operations) of existing and/or upcoming pre- approved GAO IT solutions that can be leveraged to meet customer expectations in a uniform, cost-effective, and timely manner.
- Leads and/or delegates execution of directorate-wide financial management (i.e., planning, obligations, expenditures, etc.) and contract management (e.g., procurement packages, awards, performance management, etc.) responsibilities.
- Leads and/or delegates Program/Product Management Reviews (PMR), Investment Review Boards (IRB), Risk Management Boards (RMB), and directorate retrospectives-in accordance with industry and ISTS office standards.
- Conducts the majority of their daily operations and only discusses highly technical issues that could have a significant impact on agency IT resources and personnel to management.
- Leads and directs organizational efforts related to the Software Factory.
Requirements
Conditions of Employment
Must be a U.S. Citizen
Males born after 12-31-59 must be registered for Selective Service
Suitability for Federal employment, as determined by a background investigation
Completion of a probationary period and supervisory probationary is required.
Completion of a financial disclosure statement is required.
This is not a bargaining unit position.
You must meet the specialized experience by the closing date of this announcement to be considered.
Qualifications
You may qualify at the MSII Band level, if you fulfill the following qualification requirement:For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized experience is defined as experience one year (52 Weeks) of specialized experience equivalent to the NEXT LOWER BAND or GS-14 grade level in the Federal service that demonstrates your ability to overseeing user experience/customer experience of in-scope solutions, on individual product design, customer requirements, and strategies to improve and maintain end-user satisfaction, multiple product lines delivery frameworks, and implementation from inception through iterative delivery of capabilities. Facilitating pursuit of innovative technologies and solutions.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This job does not have an education qualification requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A review of your résumé and supporting documentation will be used to determine whether you meet the qualification requirements listed in this announcement. You will be further evaluated based on your responses to the assessment questionnaire to determine your level of experience. Please follow all instructions carefully when applying. Your responses must provide sufficient information to determine possession of experience and must be evidenced in your resume. Incomplete responses (e.g. see resume, or like), errors or omissions will affect your eligibility.
All qualified candidates will be assigned to a quality category: Best Qualified, Well Qualified, Qualified. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Your qualifications will be further evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Information Technology Program Management, Leadership, and Technical Competence
The Category Rating Process does not add veterans' preference points but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service- connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).
To preview the assessment questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12442121
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
- Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.
- Other supporting documents:
- Cover Letter, optional
- College Transcript(s), if the position has an education requirement
- Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
- To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
- If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Stephanie Banks at BanksSR@gao.gov to obtain an alternative application.
Next steps
After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications by reviewing your assessment questionnaire and resume to complete an analysis. Please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.
If you do not meet the key requirements, and/or basic qualifications or you fail to submit all required application materials, your application will not be considered.
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