Social Services Assistant Job

Vacancy No. IHS-26-HQ-12892119-ESEP/MP Department Indian Health Service
Salary $40,736.00 to $52,957.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 2/20/2026 Close Date 5/22/2026
Job Link Apply Online Who may apply Status Candidates
Locations:
Camp Verde, AZChinle, AZCibecue, AZDennehotso, AZ
Inscription House, AZKayenta, AZMany Farms, AZMaricopa, AZ
McNary, AZParker, AZPeach Springs, AZPhoenix, AZ
Pinon, AZPolacca, AZRed Mesa, AZROCK POINT, AZ
Sacaton, AZShonto, AZSupai, AZTONALEA, AZ
Tsaile, AZWhiteriver, AZDavis, CAHavasu Lake, CA
Hemet, CARiverside, CAWinterhaven, CATowaoc, CO
Fort Hall, IDLawrence, KSMashpee, MACass Lake, MN
Naytahwaush, MNOgema, MNPonemah, MNPonsford, MN
Red Lake, MNBabb, MTBillings, MTBrowning, MT
Crow Agency, MTGreat Falls, MTHarlem, MTHays, MT
Heart Butte, MTLame Deer, MTLodge Grass, MTPoplar, MT
Pryor, MTWolf Point, MTCherokee, NCBelcourt, ND
Cannon Ball, NDFort Yates, NDWinnebago, NEAcoma, NM
Albuquerque, NMBernalillo, NMBloomfield, NMCochiti Pueblo, NM
Crownpoint, NMCuba, NMDulce, NMEspanola, NM
Gallup, NMMescalero, NMSan Felipe Pueblo, NMSAN FIDEL, NM
Sanostee, NMSanta Ana Pueblo, NMSanta Fe, NMShiprock, NM
Taos, NMThoreau, NMToadlena, NMTohatchi, NM
Zia Indian Reservation, NMZuni, NMElko, NVMoapa, NV
Wadsworth, NVLockport, NYManlius, NYAnadarko, OK
Carnegie, OKClinton, OKEl Reno, OKLawton, OK
Pawnee, OKWatonga, OKWewoka, OKSalem, OR
Warm Springs, ORRock Hill, SCBullhead, SDEagle Butte, SD
Fort Thompson, SDKyle, SDLower Brule, SDManderson, SD
Martin, SDMcLaughlin, SDMobridge, SDPine Ridge, SD
Rosebud, SDSisseton, SDWagner, SDWakpala, SD
Wanblee, SDFort Duchesne, UTAylett, VACharles City, VA
Indian Neck, VAMadison Heights, VAPROVIDENCE FORGE, VARichmond, VA
Suffolk, VAAuburn, WAForks, WANespelem, WA
Spokane, WAToppenish, WAWapato, WAWellpinit, WA
White Swan, WAFort Washakie, WY


Summary

Join the IHS as a Social Services Assistant and provide general social services to American Indian and Alaska Natives, addressing social and emotional needs that affect health. Work with a dedicated team to strengthen wellness, resilience, and community well-being. Enjoy competitive benefits, professional growth, and a mission-driven career that truly matters. Apply today!

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This job is open to

Federal employees - Competitive service

Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.

Federal employees - Excepted service

Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Land and base management

Current or former employees of a base management agency.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Military spouses

Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Individuals with disabilities

Individuals who are eligible under Schedule A.

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Native Americans

Native Americans or Alaskan Natives with a tribal affiliation.

Peace Corps & AmeriCorps Vista

Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA.

Clarification from the agency

The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3.

Duties

All Grade levels MAY NOT be available at all locations.

  • Assists in providing guidance and supervision to youth residents in daily living activities, treatment groups, and recreation under close supervision.
  • Observes resident behaviors and reports findings to senior staff and treatment team members for evaluation.
  • Learns to support residents in developing positive habits, personal hygiene, and social and coping skills.
  • Helps maintain a safe, clean, and structured residential environment in accordance with facilities policies.
  • Participates in culturally responsive treatment and prevention activities while learning program methods and procedures.

Requirements

Conditions of employment

Selectee may be subject to a probationary period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959

This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

IHS Selectees that will work in an IHS health care facility may be subject to Employee Health Policies related to Measles and Rubella, and seasonal influenza immunizations. Vaccine exemption requests may be available according to the National and/or Service Unit guidance.

On-call hours or standby duty may be required. Position may be subject to rotating shifts: days, evenings, nights, weekends and holidays.

Position may be subject to rotating shifts: days, evenings, nights, weekends and holidays.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.You will need to set up direct deposit so we can pay you.

You will need to set up direct deposit so we can pay you.

Background Investigation Requirement:
This position requires the successful completion of a federal background investigation as a condition of employment.

A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.

Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.

Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

MINIMUM QUALIFICATIONS: The following experience and/or education is required to qualify for this position.

For GS-5: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-4 grade level in the Federal service (obtained in either the private or public sector) performing the following type of work and/or tasks: Aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs, serve as a group leader in community or residential recreation or training programs, and/or perform as a counselor in a youth summer camp. This experience should provide you the ability to recognize deviations from normal behavior or problematic behaviors and report to the treatment team or appropriate staff.

OR

Successful completion of a full 4-year course of study leading to a bachelor's degree that (a) included at least 24 semester hours in any combination of subjects directly related to the work of the position; (b) included a major in social behavior, human behavior, or health care or; (c) was supplemented by experience in activities that afforded the opportunity to acquire and demonstrate the skills required by the position. (The supplementary experience may have been gained, for example, in part-time or summer employment, in volunteer social welfare or recreation programs, or in community organizations.

Equivalent combinations of education and experience are qualifying for all grade levels and positions for which both education and experience are acceptable.

Federal employees in the competitive service are also subject to the Time-In-Grade Requirements. Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).You must meet all qualification requirements within 30 days of the closing date of the announcement.

You must meet all qualification requirements by the respective cut-off day of rating to be eligible for consideration.

Education

There are no education requirements; however, if you are using education to meet the minimum qualification of this position, you are strongly encouraged to submit a copy of your transcripts or a list of your courses, including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

Additional information

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave..

Recruitment or relocation incentives may be authorized. A service agreement will be required.

This position may be covered by a Bargaining Unit.

Not all locations may have a promotion potential to the GS-07 level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

You will be evaluated for this position in accordance with the OPM Merit Hiring Plan. As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions.

  1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government?
  2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness?
  3. How would you help advance the President's Executive Orders and policy priorities in this role?
  4. How has a strong work ethic contributed to your professional, academic or personal achievements.
Your responses are optional and will not be scored. However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process. You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

Financial Suitability Requirement:

This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying.

Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).

The first cutoff date will be Friday, February 27, 2026, at 11:59 pm EST. Future cutoff dates will be each Wednesday at 11:59 pm EST until the closing date.

You must complete the application process and submit all required documents electronically by 11:59 p.m. (Eastern Standard Time) of the cut-off date/day listed.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, the first two pages of your resume and supporting documentation will be used to determine whether you meet the job qualifications.

Structured Resume Review: Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required competencies. SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume).

Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process.

To ensure a fair and consistent hiring process, IHS uses a multi-hurdle assessment process. Each "hurdle" must be passed before moving to the next step. This helps us evaluate applicants based on job-related qualifications, competencies, and experience.

Below is what applicants can expect:
________________________________________

1. Minimum Qualifications Review - Hurdle 1
HR reviews your resume to confirm you meet the eligibility and minimum qualifications for the position (education and/or licensure (if applicable), listed above).Note: the first two pages of your resume and supporting documentation will be used to determine whether you meet the minimum qualifications. If you meet eligibility and minimum qualifications, you move to the next hurdle.

2. Technical Assessment (Subject Matter Expert Resume Review) - Hurdle 2
A panel of subject matter experts (SME) will review your resume to determine whether you clearly show the required specialized experience listed below. Note: SMEs will review ONLY the first two (2) pages of your resume. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume).

This assessment is Pass/Fail.

Applicants who demonstrate the required experience will advance.

Aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs, serve as a group leader in community or residential recreation or training programs, and/or perform as a counselor in a youth summer camp.
Demonstration of these specialized experience statements ascertain your competency in the following:

  • Customer Service
  • Leadership
  • Technical Competence

Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/12892119.

The first cutoff date will be Friday, February 27, 2026, at 11:59 pm EST. Future cutoff dates will be each Wednesday at 11:59 pm EST until the closing date. Your application will remain active for 90 days from submission.

You must complete the application process and submit all required documents electronically by 11:59 p.m. (Eastern Standard Time) of the cut-off date/day listed.

Required Documents

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Resume: You are highly encouraged to visit the USAJOBS Help Center before submitting a resume. USAJOBS Help Center - Update your resume now so it meets new resume requirements

Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:

  • Indian Preference Applicants: If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verification of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA Official of tribal enrollment records. For detailed instructions, see form BIA-4432. Refer to BIA-4432 link: https://www.bia.gov/sites/default/files/media_document/1076-0160_indian-pref_expires-12.31.28_508.pdf. When an Indian Preference candidate possesses Veterans preference the rules regarding Veterans preference apply under ESEP and the applicant must provide documentation in order to receive preference.
  • Veterans Preference: If claiming Veteran's Preference provide a copy of your DD214 Form (Member 4 copy). To claim 10-Point Veterans Preference, submit a SF-15 Application (http://www.opm.gov/forms/pdf_fill/SF15.pdf) along with the appropriate supporting documentation. For additional information regarding Veterans Preference visit: http://www.fedshirevets.gov.
  • Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf.
  • Current or former Federal employee: Include your most recent SF-50 or if Reinstatement eligible include your Career SF-50.
  • Noncompetitive eligibles: Submit additional documents to prove your eligibility to apply to this vacancy.
  • Transcripts: You are encouraged to submit copies of transcripts (official or unofficial) although not required at the time of application. You must list your courses including titles, credit hours completed, and grades. Official transcripts will be required after tentative selection and prior to issuing an official job offer.

You must complete the application process and submit all required documents electronically by 11:59 p.m. (Eastern Standard Time) of the cut-off date/day listed.

Your application will remain active for 90 days from the submission of application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

This is an Open Continuous Announcement. There MAY NOT be immediate vacancies at all locations. You will be limited to selecting no more than 5 locations during the application process, and will only be considered for the locations you select. Interested applicants should contact the Human Resources point of contact concerning immediate employment needs.

To apply for this position, you must provide a complete Application Package. See required documents below.

  1. To begin, click the Apply Online button on the vacancy announcement.
  2. You will be directed to the Login.Gov screen, here will you sign in if you have an existing USAJOBS account or Create a Login.Gov account.
  3. If you have an account you will be directed to select a resume or create a resume. If you create an account you can create an resume. Click save and continue.
  4. Follow the prompts to upload your resume and/or supporting documents.
  5. Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJOBS or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
  6. Read and complete all Eligibility questions.
  7. Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq.

Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement.

Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. IHS is unable to make assumptions about qualifications if not clearly listed.

Helpful Hints for Creating a Two-Page Resume:

  • Prioritize most relevant and recent experience

  • Use concise, results focused language

  • Align language from the job announcement

  • Focus on demonstrating skills and competencies

  • Remove outdated or unrelated experience

  • Use the USAJOBS resume builder

For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq.

The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office (Michael Harris, michael.harris3@ihs.gov, and/or 602-581-6955.) The decision on granting reasonable accommodation will be on a case-by-case basis.

Agency contact information

Michael Harris
Phone
602-581-6955
Email
michael.harris3@ihs.gov
Address
IHS Headquarter
5600 Fishers Lane
Rockville, MD 20857
US

Next steps

Stay Updated with Text Alerts
You can choose to receive text message notifications about your application status. To enable this feature:
- Log in to your USAJOBS account.
- Go to your Account Settings and select Notification Preferences.
- Check the option to receive SMS/Text Messages.

Text message updates are optional and provided in addition to email notifications. Standard messaging rates may apply.

You can track the progress of your application package via your USAJOBS account. You will receive an acknowledgement from USAJOBS that your submission was successful once we have received your on-line eligibility questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJOBS Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the human resources office posting this announcement.

If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed are received, legible and accurate. HR will not modify answers submitted by an applicant.

Additional locations

Inscription House, AZ
Kayenta, AZ
Many Farms, AZ
Maricopa, AZ
McNary, AZ
Parker, AZ
Peach Springs, AZ
Phoenix, AZ
Pinon, AZ
Polacca, AZ
Red Mesa, AZ
Rock Point, AZ
Sacaton, AZ
Shonto, AZ
Supai, AZ
Tonalea, AZ
Tsaile, AZ
Whiteriver, AZ
Davis, CA
Havasu Lake, CA
Hemet, CA
Riverside, CA
Winterhaven, CA
Towaoc, CO
Fort Hall, ID
Lawrence, KS
Mashpee, MA
Cass Lake, MN
Naytahwaush, MN
Ogema, MN
Ponemah, MN
Ponsford, MN
Red Lake, MN
Babb, MT
Billings, MT
Browning, MT
Crow Agency, MT
Great Falls, MT
Harlem, MT
Hays, MT
Heart Butte, MT
Lame Deer, MT
Lodge Grass, MT
Poplar, MT
Pryor, MT
Wolf Point, MT
Cherokee, NC
Belcourt, ND
Cannon Ball, ND
Fort Yates, ND
Winnebago, NE
Acoma, NM
Albuquerque, NM
Bernalillo, NM
Bloomfield, NM
Cochiti Pueblo, NM
Crownpoint, NM
Cuba, NM
Dulce, NM
Espanola, NM
Gallup, NM
Mescalero, NM
San Felipe Pueblo, NM
San Fidel, NM
Sanostee, NM
Santa Ana Pueblo, NM
Santa Fe, NM
Shiprock, NM
Taos, NM
Thoreau, NM
Toadlena, NM
Tohatchi, NM
Zia Indian Reservation, NM
Zuni, NM
Elko, NV
Moapa, NV
Wadsworth, NV
Lockport, NY
Manlius, NY
Anadarko, OK
Carnegie, OK
Clinton, OK
El Reno, OK
Lawton, OK
Pawnee, OK
Watonga, OK
Wewoka, OK
Salem, OR
Warm Springs, OR
Rock Hill, SC
Bullhead, SD
Eagle Butte, SD
Fort Thompson, SD
Kyle, SD
Lower Brule, SD
Manderson, SD
Martin, SD
McLaughlin, SD
Mobridge, SD
Pine Ridge, SD
Rosebud, SD
Sisseton, SD
Wagner, SD
Wakpala, SD
Wanblee, SD
Fort Duchesne, UT
Aylett, VA
Charles City, VA
Indian Neck, VA
Madison Heights, VA
Providence Forge, VA
Richmond, VA
Suffolk, VA
Auburn, WA
Forks, WA
Nespelem, WA
Spokane, WA
Toppenish, WA
Wapato, WA
Wellpinit, WA
White Swan, WA
Fort Washakie, WY